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Sr. Consultant / Staff Sr. Technical Project Manager Resume

Windsor Mill, MD


  • Result - driven IT Project Management professional with background in IT Service Delivery, Systems Integration, Systems Development, and Operations
  • Extensive experience supporting Centers for Medicare and Medicaid services in various leadership roles, leading staffs as many as 40
  • Background in managing application development, systems integration, and infrastructure projects
  • Specializes in managing and coordinating external contractors’ activities to ensure all teams work in concert to achieve program objectives
  • Well versed in modern SDLC methodologies and approaches that include Agile SCRUM, SAFe, DevOps, and CMMi
  • Sound knowledge of the ITSM/ITIL principals and practical experience leading service desks
  • Excellent communication and presentation skills


Technologies: Utilized VB, VB.NET, ASP.NET, Java, WAS, PowerHouse (Cognos), C#, C++, Borland, PERL, HTML, XML, DHTML, MOSS, WPF

Web Protocols: HTTP/FTP, TCP/IP

Data Networking Protocols: DNS, CDN

Defect Tracking: JIRA, Gemini, Bugzilla, Seapine TestTrackPro, Quality Center

Platforms: Windows XP/200x/NT, HP UNIX, DOS, Linux, DB2 Mainframe

Databases: Oracle 9i and 10g, MS SQL Server 2005, Marklogic

CASE Tools: MS Project, MS Word, MS Excel, MS Access, MS PowerPoint, MS

COTS Packages: Visio, Confluence, MS SharePoint, MS Commerce Server, Deltek, ALM, JIRA, IBM Rational, CALT, SalesForce, VersionOne, ServiceNow

Reporting Tools: Actuate Reports, Crystal Reports, SQL Reporting Services

Languages: T-SQL, VB 6.0, VBScript

Configuration Tools: VSS, Subversion

SD Methodologies: Waterfall, Agile SCRUM, CMS XLC, CMS ELC, SAFe, CMMI


Sr. Consultant / Staff Sr. Technical Project Manager

Confidential, Windsor Mill, MD


  • Managed all aspects of the XLC as related to application development and service delivery for CMS EFT, EUA, EFI, and LDAP areas
  • Worked closely with external CMS contractor teams, such as Leidos Infrastructure Hosting Contractor and CMS WasOps, DataComm, Firewall, Storage, Tools, on building out systems infrastructure
  • Performed EUA vendor (CA Broadridge) oversight
  • Prepared materials for governance and project reviews, such as Project Kickoff, TRB Consult, regular GTL/COR status meetings
  • Collaborated with internal and external teams, as applicable, to develop integrated project schedules, identified scope, budgets, and set baselines
  • Analyzed RFPs and led response
  • Monitored, evaluated, and reported on projects’ progress against baselines, risks, and mitigation strategies

Program Release Manager

Confidential, Columbia, MD


  • Indirectly oversee work of numerous internal and external teams related to Systems Development, Systems Integration, Operations, and Call Center Support as part of the Medicare Secondary Payer Integration Contractor (MSPIC) team
  • Act as the agency liaison/project oversight contact and CMS “eyes and ears: for assigned areas and projects; attend respective meetings, prepare associated oversight documentation and reports; manage risks and issues; provide escalation
  • Worked closely with external Development Contractor to ensure adherence to CMS XLC, set scope, and timelines
  • Prepared materials for governance and project reviews with sponsors and business stakeholders
  • Review deliverables and provide recommendations for improved performance
  • Authored process improvement and standardization procedures; support CMMI re-certifications, and other ad-hoc initiatives; process and documentation ownership (SOPs, SOWs, white papers, presentations)
  • Ensure compliance with applicable client and corporate standards, SOW, quality and timeliness of deliverables, and adherence to JOAs/SLAs; manage subcontractor and vendor relationships

Test Project Manager

Confidential, Columbia, MD


  • Served in individual Scrum Master and Agile Program Manager/Scrum of Scrums roles overseeing work of 6 high performing scrum teams. Reviewed business plans and set goals. Worked closely with the stakeholder to align plans with teams' capacity (velocity). Ensured Release-Sprints requirements and related tasks are managed via Agile Lifecycle Management Tool (CALT). Conducted Daily stand up, Product backlog, Sprint Planning, Sprint Review (demonstration) & Sprint Retrospective meetings.
  • Oversaw development and integration testing activities for $110m Cost Reimbursement 155-FTE Federal Healthcare Reform new development and O&M contract (part of the Affordable Care Act program implementation)
  • Managed integration with external data sources that includes Federally-Facilitated Marketplace (FFM), 10+ Federal Agencies, 30+ State-Based Healthcare Exchange systems, Commercial entities, and 1500+ Issuers
  • Acted as Release, Deployment, and Environment Manager. Worked with Product Owners and leads to establish scope and execute schedules for upcoming releases, deployments, and roll-back plans in a hybrid agile environment. As a single point of contact responsible for successful deployments across 12 environments
  • Performed Control Account Manager (CAM) duties by bearing full responsibility for managing the cost, schedule, and technical performance in the assigned area. Conducted format cost and schedule variance analysis and developed recovery plans.

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