SUMMARY:

• Dynamic, PMI certified professional skilled in providing leadership to ensure successful project life - cycle management. Develop and maintain relationships with project stakeholders to obtain objectives in a matrix project environment. Effectively manage project work within the stated scope. Perform Project Cost Management utilizing financial forecasting process. Work with project stakeholders to develop a project plan to include Scope, Schedule, Cost, Quality, Organization and Communications, Staffing, Risk and Issue Management, Test, Configuration, and Change Management. Create, build, and update project schedules, project charters, project plans, status reports, and work breakdown structures. Perform Issue & Risk Management. Create and implement project organization and communication. Prepare and distribute meeting agendas and minutes, maintain and monitor action item listings.
• Network implementations
• Risk management
• Cost containment
• Conflict management
• Hardware rollouts
• Presentation skills
• Compliance to standards
• Scope management
• Application rollouts
• Problem solving
• Time management
• Infrastructure design

PROFESSIONAL EXPERIENCE:

Program Mgr./PS Consultant

Confidential - Fort Worth, Tx

• Provide implementation support, incident management, service and repair ticket tracking and escalation for Confidential ’ Ribbon SBC and Cisco UCCaaS environment.
• Define the project’s objectives and oversee quality control
• Coordinate with the team members, vendors, and consultants to ensure the project is carried out effectively throughout its life cycle
• Maintain relationships with business customers in order to understand the project requirements
• Conduct research and identify successful/unsuccessful project elements
• Create schedules and monitor milestones with the team members throughout the project life cycle
• Demonstrate knowledge in project scope and definition, risk management, project financial tracking and reporting, and process documentation
• Work with various vendors and internal stakeholders to tackle any technical problems that may arise
• Interface between end users and technical teams
• Develop and maintain technical Disaster Recovery plans

Confidential, Dallas

Infrastructure Project Manager

• Manage the WiFi and LAN refresh project for Garland Independent School District
• Manage the activities of the technical staff for network issue resolution and equipment deployments
• Create Visio diagrams of wiring closets for design purposes
• Receive and distribute inventories based on site requirements
• Serve as local point of contact for GISD IT staff
• Oversight of cabling contractor at school sites

Confidential, Irving, Tx

Senior Infrastructure Project Manager

• Spearheaded strategic initiatives for cloud computing, centralized monitoring of all technology components, and developing standards for remote office infrastructure builds.
• Managed the rollout of an enterprise WLAN solution based on Cisco’s Meraki offering.
• Managed the installation of a Cisco UCM/PCCE core infrastructure and consolidated three Las Vegas sites into one.
• Managed various remote office relocations/consolidations, typically including a conversion to VoIP from traditional TDM based platforms.
• Currently managing several data center rationalization projects in order to centralize the existing infrastructure to the greatest extent possible; sizes ranging from 5 to 20 servers and 3 to 10 TB of data.
• Managed the installation of a new Citrix farm and coordinated user migration from the legacy platform.
• Managed a project to build out infrastructure for Hadoop Production and Disaster Recovery using HP blade servers.

Confidential - Plano, Tx

Senior Project Manager

• Managed the Windows 7/Office 2010 rollout for Confidential Auto Finance for approximately 3400 users; created and updated project plans, reported status to senior leadership on a weekly basis, resolved engagement issues, managed risks, issues, and mitigations, collaborated with business unit managers based on application remediation/readiness specific to their user sub-groups.
• Directed the upgrade of four mission critical databases from SQL 2000 to SQL 2008 for Confidential Auto Finance with no impact to business operations, implemented a disaster recovery solution several weeks ahead of schedule.
• Planned and executed the design, development, and implementation of call center functionality with Verizon and Avaya technical teams for approximately 100 users in Confidential Home Loans Direct Sales and Loan Fulfillment business units.

Confidential - Frisco, Tx

Senior Engineer/Project Lead

• Validated wireless access design for existing hotel properties through analysis of AirMagnet surveys and modified as needed for Hilton Hotels' High Speed Internet Access (HSIA) project per specifications provided by AT&T.
• Developed wired and wireless designs for new properties (Hilton HSIA project).
• Managed the Field Service Engineers in the installation process for the Hilton HSIA project
• Developed SOW's and project plans for the Kaiser Permanente HealthConnect initiative, resulting in Technisource being awarded the build project.
• Managed wireless medical cart build and deployment project for approximately 10 Kaiser Permanente locations in California.

Confidential - Tyler, Tx

Consultant

• Researched, developed, and implemented network marketing plans for various products.
• Created and maintained websites.
• Performed financial analysis and reporting.

Confidential - Fremont, Ca

Senior Manager, IT Operations

• Directed all IT operations within the read/write head manufacturing facility, providing a stable, cost-effective infrastructure, staff numbered approximately 20 team members.
• Spearheaded infrastructure planning; manage a rolling four-quarter projection of capital and expense. Oversaw all installation, configuration, hardening, patching, maintenance, troubleshooting, and repair activities on all IT infrastructure at the facility.
• Ensured compliance with all operational and Sarbanes-Oxley standards. Build, staff, develop, and oversee the IT operations and support teams.
• Managed the procurement and installation of new NAS to enable expanded manufacturing capabilities, collaborated with in house and EMC technical teams.

Senior Telecom Engineer/Analyst -

• Generated RFP for the PBX maintenance of domestic sites and centralization of voice services, achieved approximately $150K in annual reduction in telecom maintenance costs.
• Managed technical groups in San Jose, Ca. and Kuala Lumpur, Malaysia to update WAN from frame relay to ATM and utilize voice over WAN to implement a 5 digit dialing plan between sites.
• Managed the move of the voice network infrastructure for corporate headquarters’ re-location, realized approximately $500K in savings by utilizing existing hardware.