SUMMARY:

Resourceful, dynamic and results oriented information technology manager, client focused with a track record in bringing projects to successful conclusions, certification and final acceptance. Possesses Superior project planning/scheduling and exceptional prioritization skills to meet critical deadlines and tight budgets. Critical thinker and team player with well - honed interpersonal abilities that interfaces effectively with management, clients and colleagues at all levels. Thrives in fast-paced environments that demand detail-oriented analytical skills and advanced organizational strengths.

PRINCIPAL COMPETENCE AREAS:

• Project/Program/Operations Management
• SEPG, PMO and TMO Leadership
• Team assembly, mentoring, and supervision
• SCAMPI® PIIDs Assessment/Certification
• PDM/PLM/ERP solution architecture and delivery
• PMBOK® and PMI® Methodology Guru
• Web-enabled solution for complex systems
• Budget/Portfolio Development & Tracking
• Management of global large-scale systems
• Effort estimation and WBS breakdown
• ITIL & Confidential / Confidential L4 compliance audit/certification
• RFP/RFQ, proposals and acquisition
• Dashboard, scorecards and KPIs/metrics reporting
• Continuous improvements management
• Project Management training development / delivery
• IT strategy development / implementation

CAREER HIGHLIGHTS:

GLOBAL PROGRAMS MANAGER

Confidential

Responsibilities:

• Managed SAP ECC 6.0 complex, strategic projects and programs that span organizational boundaries involving external vendors and multiple business areas.
• Composed RFIs, RFP/RFQs, requirements, scope, plans, schedules, deliverables, SOWs, and negotiated proposals and contracts for the implementation and realization of a defined scope of new Functionality, Optimization and Required Modification of the Global ERP instance for all business areas (Order to Cash - OTC, Procure to Pay - PTP, Business Intelligence - BI/BOBJ, Produce to Demand - PTD, Plan to Schedule - PTS, Record to Report - RTR).
• Staffed over 22 simultaneous projects, scheduled prioritized effort, produced and reported on metrics to 8 Vice Presidents, and delivered on commitments.
• Executed overall management of standard implementations and industry solution projects throughout the full project lifecycle (SDLC) from analysis to stabilization, delivering project outputs on time, within budget and with quality results.
• Set Global PMO priorities, process, quality and speed of delivery, and served as a mentor/advisor/coach to Global Projects Managers on issues related to planning, defining, sourcing and execution of complex and challenging projects.

SENIOR PROGRAMS MANAGER & PMO LEAD

Confidential, Indianapolis, IN

Responsibilities:

• Develop and authorize business plans for the organization, in the domain of expertise.
• Set-up programs and projects and assign resources with clear scope, deliverables, roles, and timeframe for delivery.
• Establish and report on critical success factors for all roles and deliverables.
• Develop and track budgets, and establish dashboards and scorecards, per agreed-to KPIs, and report to CIO and corporate staff. Establish and track cost-reductions targets, per business plans.
• Develop and maintain IT delivery methodology that complies with Confidential / Confidential and ITIL standards.
• Acquire IT services through the World-Wide purchasing organization.
• Manage IT staff and contractors and resolve conflicts with outsourced resources.
• Oversee and authorize changes to critical/global applications and systems and other sustain activities (primarily Teamcenter System, interfaces to SAP and other web-enabled portals) such as capacity planning, disaster recovery, regular maintenance, access control audits, infrastructure uplift and patch deployments.
• Manage the IT sourcing process, draft RFP/RFQ, review proposals and manage global outsourcing contracts (currently with EDS, HP, and IBM).
• Manage the 3-year Transition Services Agreement (TSA) with Confidential that would result in complete separation of IT Systems and Services by 2011.
• Created the PLM (Product Lifecycle Management) strategy, technology to use (SAP ECC 6.0 with PLM 7.01 with EhP5) with a multi-year delivery capabilities roadmap. System Integrator (SI) sourcing strategy, and Phase 1 implementation to replace the Siemens’ PLM Teamcenter solution with SAP. Roadmap covers 2010-2014.

FACULTY - Lecturer

Confidential, Indianapolis, IN

Responsibilities:

• Part-time engagement to develop and deliver training for the 2nd largest college in the USA.
• Developed and delivered Project Management Professional Certification Bootcamp training. 8 more sessions are scheduled for 2011.
• Developed specialized training to corporate customers of IvyTech and participated in the set-up and delivery (topics include: Management, Planning, scheduling, communication, budgeting, estimating, and technical/productivity training).
• Developed and delivered on-line training/education for PMI/PMBOK® Knowledge Areas.

IT DELIVERY MANAGER & PMO LEAD

Confidential, Indianapolis, IN

Responsibilities:

• Evaluated hardware, software, and networking, conducted vendor negotiations, drafted RFP, RFI, and RFQ and evaluated proposals.
• Liaised and coordinated with other GM divisions. A member and a representative in the GM Global Blockpoint command Center with GO/NO-GO decision owner.
• Managed legacy system abandonment, retirement, replacement, and became a cost reduction champion.
• Managed the Operation and Support for a multitude of Product Development critical systems including the hands-on management of contract resources (System Administrators, SMEs, Architects and Developers).
• Composed/Developed business plans and 5-year Strategy and Vision documents for the domain of expertise (Document/Information Management, Product Lifecycle Management - PLM, and CAD/CAE/Visualization).
• Developed/Tracked budget with clear cost-reduction targets.
• Lead the PMO, and developed/maintained process methodologies and standards.
• Lead the SEPG team with a QA staff to review/audit a portfolio of global projects. KPIs/Metrics collection and reporting to corporate staff.
• Developed, communicated and maintained corporate Notices of Decision to enforce the implementation of corporate rules and regulations and optimize the delivery methodology (SDP-21).
• Created the divisional vision for Enterprise Process and Data Management.
• Gained extensive knowledge in ITAR (International Traffic in Arm Regulations) and military export licensing controls (EAR - Export Administration Regulations) and became the go-to SME for requirements development.
• Lead the team to chart a process improvement roadmap and gain Confidential L4 certification in 5 years. Lead the SCAMPI evaluation and certification (internal and external) effort and oversaw PIIDs development and submission.
• Managed other staff and contract resources and conducted evaluations and feedback per established process.

SENIOR DELIVERY MANAGER

Confidential

Responsibilities:

• Managed, supervised, mentored, and planned/divided tasks and activities for a team that reported to this position, consisting of 4 members (Architects, Team Leads, Consultants, and contractors).
• Conducted Project Assessment, Project Progress, Resource Management, Reporting, Implementation/Deployment assessment and Tracking/Reporting on Contingency Planning, Interface Management, Infrastructure Management, and Release Testing (all in the context of BI Methodology and Standard Architecture Framework SAF).

Confidential

Responsibilities:

• Managed, supervised, mentored, and planned/divided tasks and activities for a team that reported to this position, consisting of 8 members (Senior Managers, Managers, Consultants, and Analysts).
• Acted as a deputy to the Portfolio Business Lead (Mail Operations Program Manager).
• Conducted Project Assessment, Project Progress, Resource Management, Reporting, Implementation of Year 2000 Methods and Tracking/Reporting on Contingency Planning, Interface Management, Infrastructure Management, and Release Testing.
• Business Process Acumen, Business process analysis and architecture, Facilitation, Process consulting, Project management, Industry acumen, Process Consulting, Quality Management, Technology Configuration and Deployment, and Research.
• Managing, supervising and mentoring, assuming additional responsibilities, demonstrating Experienced Manager level proficiencies for the majority of the CMAP content skill domains and professional domains (influence, initiative, knowledge sharing, leadership, business writing .etc). Demonstrating proficiencies for professional qualities and success factors, demonstrating consistent performance, project management, planning, issue/conflict resolution, risk assessment and risk mitigation.

TECHNICAL PROJECT DIRECTOR

Confidential

Responsibilities:

• Assembled and reviewed the Master Project Plan (MPP).
• Assembled the team.
• Coordinated the training of the system team members in order to ensure readiness for system development activities.
• Documented the Task Definition Form (TDF), assigned the tasks and activities scheduled on the SDP to the system teams and brief the team members on the required activities and deliverables.
• Ensured the start-up of each planned system development activity.
• Monitored the execution of each assigned task and solved any problems related to them.
• Managed time sheets and meetings with system team members, updated the system and coordinated billing/invoicing and project cash flow.
• Lead system team meetings, reported progress and kept system team informed, motivated and productive.
• Reported to internal/external project authorities ( Corporate staff and CIO) on the progression of the system development activities.
• Negotiated and ensured the client acceptance of the system.

TECHNICAL PROJECT MANAGER

Confidential

Responsibilities:

• Responsible for new business development in the Healthcare Informatics market.
• Searched out, qualified, negotiated, and closed new business deals for all products lines and business units of Confidential .
• Prepared and maintained the Strategy Document and Sales forecasts for each Suspect and Prospect. This information provided a complete picture of all opportunities for the company, and was updated on a weekly basis.
• Lead, managed, developed and supervised this Image-Guided Surgical Software project while maintaining close liaison with project partners (GE Medical Systems, Sunnybrook Health Scienc e Centre and Toronto General Hospital).
• Managed/Delivered IGMIT Project (Image-Guided Minimally Invasive Therapy) on time and on budget. This workstation is a prototype software package that enables physicians, surgeons, and radiologists to display, monitor and manipulate MR images, and other acquired modalities, in real-time for the purpose of interventional biopsy guidance, heat therapy and heat ablation monitoring, cold/cryo therapy monitoring, Focused Ultra Sound (FUS) treatment, and other functionality.
• Managed/Delivered workstation prototype incorporates 2D and 3D IMR display capabilities, image processing and mathematics, slice stack acquisition and construction, volume rendering and multi-modality as well as an integrated position sensor. Images will be transferred from the Super-Conductive Open Technology (SCOT) MR scanner in real-time.

PROJECT DIRECTOR

Confidential

Responsibilities:

• Managed all aspects of the Product Data Management ( PDM ) and Configuration Management Systems ( CMS ). Designed system solution, managed projects delivery, project installation and customisation, provided pre-sale, proposal and RFQ, documentation, customer liaison support, and sub-contractor management and supervision.
• Completed projects include a CMS batch loader and API programming for Petro Canada (Oakville Refinery), Bridge Database Image Management System (BDIMS) for the Ministry of Transportation of Ontario (MTO, structural office).

PROJECT MANAGER & SENIOR ADVANCED ENGINEER

Confidential

Responsibilities:

• Work involved developing/deploying a control system for a transfer vehicle, tracking system using GPS satellite technology, RF communications, GUI for remote operating workstation, tracking and health monitoring, waypoint and no-go zone editing, and collision avoidance system. This vehicle is utilised for remote handling of nuclear material.
• This project involved coding/designing a communication link simulator to synthesise the time delay between the ground-segment and the space-segment of the international Space Station Alpha, as well as to simulate malfunctions, blackouts, bandwidth limitations, and jitters. Original Unix code was designed/coded that utilized BSD Unix STREAM sockets for fast communications and update rates.