SUMMARY:

• Accomplished IT professional with experience planning and managing technical activities associated with large teams (4 to 40 People) and environments across multiple platforms.
• Successful in the implementation of Project Management Office Processes, IT Infrastructure/ architecture, Agile Tools, Software development Projects/Programs, IT leadership and organizational change and transformations.
• Possess in - depth experience in designing and implementing information systems that provide robust business solutions while managing costs and risk.
• Enterprise Architect IT Project Manager, and Application Development Project Manager with strong Waterfall/Agile/Scrum background.
• Strong background in ITIL Service Management, relationship management and Dev Ops Architect.
• Skilled in large, complex projects with challenging deliverable with experience in Change and Release management in a multivendor environment. Builds.

SPECIALTIES:

Planning and managing Technical Projects. Requirements Gathering, Application Architecture, Enterprise Architecture, Software Development, SDLC and ART, Dev Ops Architect, Data Centers, ITIL, Service Management best practices, SOA, BPM, AWS, Cloud Computing, SharePoint Development, Agile, IDAM, Software Delivery, PMO, Incident Management, Problem Management, Change Management, Service Management, Vendor Management, Infrastructure tools, CA clarity, . DBMS. AWS, Oracle SQL. Lead Agile Teams in Sprint Planning, Backlog Grooming, and Scrum.

APPLICATIONS:

• Qlik
• Hadoop
• Governance
• Attunity
• R Studio Server
• Ranger
• Collibra
• Tableau
• Alvin E Cross

EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Leading Big Data Architecture and development Teams Remote and offshore numbering from 5 to 15 developers and business people in following roadmap for big data platform (Hadoop Teradata) and associate Applications and financial Dashboards and reports.
• Lead design and development of big data solutions that use structured and unstructured data integrated from multiple sources.
• Develop and implement the technical design and ensure the results fulfilled the business requirements while developing and implement solutions for maintaining data quality.
• Recommend and establish security policies and procedures for the big data environment and lead development of Architecture Policies, Standards and Governance for the Big Data environment to include resolving issues associated with off shore teams.
• Lead the data architecture design and review processes, including planning and monitoring efforts, reviewing deliverables, and communicating to management
• Act as a liaison with Infrastructure, security, application development and testing teams (5 to 10 Developers and testers).
• And help drive cross team design / development via technical leadership / mentoring
• Experience of designing and delivering BI solutions spanning data ingestion, storage, processing and reporting/visualizations.
• Budgetary and forecasting responsibilities for portfolio of up to 15 projects.
• Managed AWS migration and rehydration for DEV, Production, and customer facing applications.
• Supporting Agile/Scrum framework.
• Provide guidance to Developer Leads and Product Owners to assist in execution of the respective Agile Project .
• Design and management of real - time executive reports and dashboards leveraging metrics from Agile/Scrum tracking tools and Product Backlog Using JIRA and Confluence Provide strategic oversight to software development and operations support staff.
• Interface directly with executives to identify processes to track and monitor performance against project goals and schedule. through project based services (both onsite and offshore) in areas of software development, mobile, cloud, big data and machine learning Interface regularly with Agile development teams serve as key point of contact.
• Educate, reinforce, and coach team members and stakeholders in all facets of Agile/ Scrum/Kanban.
• Ussed such tools a JIRA and Clarity.

Confidential, VA

Responsibilities:

• Core team member supporting all facets of the Agile/Scrum framework.
• Provide guidance to Government Leads and Product Owners to assist in execution of the respective Agile Project .
• Design and management of real-time executive reports and dashboards leveraging metrics from Agile/Scrum tracking tools and Product Backlog Using JIRA and Confluence.
• Planned, Mapped JIRA to IBM Rational Jazz migration. Provide strategic oversight to software development and operations support staff.
• Interface directly with Government executives to identify processes to track and monitor performance against project goals and schedule.
• Interface regularly with agile development teams and Government management and serve as key point of contact.
• Educate, reinforce, and coach team members and stakeholders in all facets of Agile/ Scrum.

Confidential

Responsibilities:

• Agile Coaching and consulting bringing client value by helping them achieve their organizational agile transformation goals through scalable and flexible Agile Consulting, Mentoring, SAFE 4.0, ART, SDLC, and Change Management.
• Accepting tempory assignments as Technology instructor hosting Webinars and providing instruction in Service Management and ITIL Best Practices. (SimpliLearn)
• Provided technical leadership for Directing the design, communicating the technical aspects to the stakeholders, project management, software developers, and testers by providing understanding of non - functional requirements and ensuring addressed by the technical design of the solution.
• Monitored the critical aspects of the solution, ensuring the technological and design decisions were taken, are in balance with the identified risks and the mitigations for those risks. Drove the methodological and qualitative aspects of the development process.

Project Manager

Responsibilities:

• Project Manager for Service Management Implementation Project ITILv3 Best Practices and implementing Agile/Dev Ops Methodologies. Facilitated meetings and supplied mentoring for managers and DBA in the implementation of Service Management and a SAFe. Schedules team ceremonies including Daily Scrum, Retrospective, and Sprint Demo. Responsible for a portfolio of database/ Big Data focused Projects ranging from Compliance, Security and Database Services, Validation, upgrades, and creation of policies and procedures for Service Offerings of Oracle, SQL, Teradata
• Provide expert knowledge and consulting and recommendations for creation of Policies, Procedures, Tools and Best Practices for daily operations. Deployed Change Management System, Team Foundation Server, Cloud Base Migration Projects (Windows, Linus, and Mainframe), SQL, Oracle, OEM, Oracle Update Schedule, Tera Data, DB2, Hyperion and Database Compliance efforts/Projects. Lead Data Base Design Data modeling (on Oracle Platform) efforts to ensure customer business needs were met.
• Lead Oracle Cloud Computing Migration Projects gathering requirement of Database Owners taking in account AEC Levels, Security and SOX Compliance requirements, and prioritization in coordination with Datacenter Moderation Project. Coordinated with Management, Customers, DBA s, Vendors, and Security/Compliance managers. Edited/provided checklist and created schedules for migrations with Architects, Datacenter (Windows Server upgrades), Could Administrators, DBAs and Customers in the execution of the migration and reported Progress up to the Directors level.
• Lead Customer focused Business Process Improvement efforts and Projects Technology and Business requirements. Manage customer - centric, e-commerce/web project and run Projects to resolve IDAM issues (Windows/Linus) to deliver timely operational, Production/Program Report outs to a Global Stakeholder Group. Gathering KPI s, Developing Metrics to Measure Success. Scrum of Scrum Master for Data Center Modernization Project initialization.
• Provided Agile Coaching for the adoption of SAFe 4.0, Scrum, Kanban, TFS, Dev Ops, XP to 10 Managers, 2 Scrum Masters, and 165 DBAs. Transform the workflow for the Application DBA Group. Organizing Sprints and monitoring daily scrums and backlog maintenance.

Confidential, Massachusetts, Ohio

Engagement Manager/Project Manager/Consultant

Responsibilities:

• Provided Classroom instruction on ITIL Foundations, Six Sigma, and Project management best practices. Class sizes up to 20 students.
• Provided Consultation Services for Project Management Office Best Practices and processes aligning Process with ITIL Service Models using Servicenow, Dev Ops, and IT Process improvements. Developed Project intake processes with a Share Point UI.
• Lead consultant in requirements gathering and tool evaluation engagement for developing customized courseware for technical (DBA’s SQL, TFS).
• Create supporting documentation, interfaced with senior stakeholders, migrated risk and issues.
• Provide Scrum master\agile planning techniques as the Scrum of Scrum Scrum Master provided TFS, ART and SDLC for Software development teams.

Confidential, Tampa, FL

Senior Project Manager/Scrum Master

Responsibilities:

• Lead infrastructure and Architectural team as Project Manager\Scrum Master for management and support of assigned infrastructure areas participating in initiatives to maintain a secure and effective global technical infrastructure (Windows Linux).
• Provided advanced analytical skills and ability to apply standards consistently across all technologies/solutions/services developed and contribute to policies, standards and procedures, created documentation of best practices/process improvements.
• Provided senior level technical skills to successfully resolved complex, non - routine solutions designed to address business requirements and add value.
• Work with SQL DBA to achieve optimal tuning and performance on HP Server Platforms.
• Experience with Operations including, Identity Management (IDAM), within Enterprise Windows Server Farm infrastructure (Hybrid Cloud) Application Deployment of Web App implementation.
• Also have high level Power shell scripting ability and problem determination and resolution skills.
• Solid experience in building a four tier stack MS SharePoint, SQL, Biz Talk, TFS, ALMS, Mean IDAM and Firewall Architecture.
• QA process / Follow QA procedures performance measurement and tuning Software installations.
• Assisted in the refinement and development of PMO Processes. Rolled out PMO Tools (Primavera and SharePoint (EPM) as well as provided IT/Business process improvement support.
• Facilitated creation of Metrics, SLA, ticketing processes and Service Management procedures for Business users, Product owners, Applications and Infrastructure teams and departmental IT managers. Migrated process to Service Managers for application hand off.
• Facilitated Vendor selection for various tools, Application development teams and Cloud base technologies.
• Gathered requirements, ensured NDA were signed and approved, scheduled presentation by Vendors with necessary Staff members.
• Present/requested approval from senior partners and Finance/Legal to make purchases.

Confidential, Tampa, Florida

Project Manager/Agile Coach/Scrum Master

Responsibilities:

• Management consultant specializing in Business Technology Solutions with extensive experience in project and program management, process re-engineering, and project portfolio management, Project Methodologies, and performance management helping both large and small companies develop and implement action oriented strategies to address market, operational or organizational issues.
• Provided Planning guidance in standing up of Competency Centers and Operations.
• Agile Coach for Agile Methodology Improvement optimizing agile efforts with an assessment of agile success and providing recommendations to increase efficiency and derive more value for clients by conducted Scrum with a focus on use of Burn down Charts, Jira, Release Planning Meetings and remote team management.

Confidential, Richmond VA

Process Manager Supply Lead/Business Process Analyst/Project Manager

Responsibilities:

• redesigning and improving operational performance providing process management support, Business Process Improvement efforts and leadership to various programs and initiatives enabling scalable business growth working with cross-functional teams, able to identify and execute strategies to build and improve processes, and analyze the linkages between our external customer experience and internal business processes by documenting client vision and strategies within the PMO.
• Worked with Executive stakeholders, In House and off Shore development Teams and Vendors developing and maintain client/vendor relationships ensuring proper communications and understanding of SOWs and other Project Work.
• Scrum Master/Program manager for the execution of several customer experience business technology and PMO Projects and Processes as part of the PMO Enterprise Alignment Program created program plans in the and deployment of selected PMO Tools (CA Clarity), Infrastructure Management Suite and PMO processes.
• These projects included process improvement of various IT Business Process Management programs as part of the Loss Mitigation processes by holding Scrum sessions and maintaining War Room (Team Room) Visuals and availability,. Project Manager for interaction between Agile Business unit and Data Ware Housing/Metadata Services/IT groups in the converting of data flow requirements to System requirement.
• Managed User Stories, Product Back Log, Scrum, XP, Kanban, Project Artifacts, Kanban Boards and visuals, conducted Stakeholder updates and created presentations.
• Project manager for the process improvement project for the LM PMO included the Intake Process, Kanban visuals, Change Control Board, Agile Team Room SOPs, Creation of a Road Map, and Project Manager On-boarding Play Book; Project Manager for Six Sigma Methodology and Tool selection.
• Recommended edited and selected best practices, templates and Project Artifacts; developed a Community of Practice for PMO Group. Implement Project Management standards and best-practices and Supply Lead Trainer for performance management software Clarity Rollout.
• Agile Coaching and Mentoring for 3 Scrum Masters/Project Managers and support for 2 Product Managers over a portfolio mix of operational, infrastructure, and customer experience projects. Project Teams consisted of Remote teams of Business leads and off shore ELT specialist and Remote call centers and vendors.
• Program Manager for the Enterprise Alignment program (A federal requirement for a more granular, risk-sensitive approach to measuring regulatory capital) Supported 2 governance committees -- the Executive Advisory Committee, (ensure Technology programs objectives align with strategic objectives), to include IT risk and audit requirements and the Steering committee, which is comprised of subject-matter experts (Business Owners) representing their organizational domains to assist in setting program direction and actively manage program risks/issues and deliverables.
• Ensure Program Projects and initiatives received proper prioritizing and slotting through the Intake Process and Change Control process.

Technology Manager, Project/Program Manager, Analyst, Agile Scrum Master, Six Sigma Consultant

Confidential

Responsibilities:

• Provide leadership to IT, business staff, compliance standards with emerging security controls and consultants as Lead Consultant and Operations Manager. Staff sizes fluctuated from a team of 3 to 30 expanding according to business needs of operations.
• Product owners/managers, business units, and IT groups, managing deliverables using Agile Waterfall/SDLC methodology and project management skills.
• Facilitated project deliverables using scheduling skills outline work packages break down into tasks, dependencies among those tasks, and resource loading for the work.
• Used management skills to proactively highlight and manage factors that affected the project outcomes, Risk identification, created communication plans and stakeholder management, Conflict management.
• Process improvement Project of Tandem and Siebel based Applications of Credit Card Ordering System resulting increase of IRR of $340,000, Office 2003 to Office 2007 upgrade Project, Call Center Call Monitoring upgrade of Verint Software Hardware, Coordinated and BCP/DR documentation of vision and strategies while managing Vendor relationship with IBM for executive sponsors.
• Lead planning sessions for creation of ITIL Implementation Plan, SYST Deployment, Lead Strategic Planning events, Reactive programming requirements, Workflow Analysis, Redesign and delivery of solutions and configuration and release management.