SUMMARY:

• Professional Hybrid Cloud Program/Project Manager and two - tier digital transformation approaches of public or private Cloud. ERP, Applications, Mobility Professional experienced in managing programs and project managers in the design, development and deployment of technology and two-tier digital transformation ERP solutions.
• Summary of skills includes project and Critical Success Factors, program management, budget and schedule control, ERP and risk management, Identifying exemplary opportunities for competitive differentiation, Highly experienced effective at RFP & RFI development, bid award and management, Negotiating with IT vendors, Aligning IT initiatives with business goals, Developing and refining business strategy, Developing new go-to-market strategies & technologies, Cultivating the IT/business partnership, Redesigning business processes, vendor selection and contract execution.
• Skilled in managing large IT enterprise projects with detailed requirements.
• Management skills include budget SalesForce; Commerce Cloud, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, App Cloud, IoT and Oracle OPERA Property Management Solutions, Symphony Point of Sale Applications, Hotel Mobile Solutions, Hardware, Software As A Service (SaaS), and Oracle Cloud Based Solutions, Oracle Cloud Commerce Solution Services power property management and point-of-sale systems, and resource management, forecasting, financial analysis, and customer relationship management (CRM) Analytics Cloud App Cloud Commerce Cloud / Demandware / Cloud Craze Community Cloud Marketing Cloud Mulesoft, Pardot Quip Sales Cloud Service Cloud.
• Consistently successful in organizational leadership with excellent leadership, and communication skills, capable of driving Business Technology goals and object Comfortable working in a fast-paced technology environment, willing to complete tasks under strict time constraints, which may require long, off-hour and weekend work. Superior verbal, written, presentation and communication skills.
• Expert skills in leading and managing the on-site and remote workforce.
• Expert capabilities in the creation of meaningful reporting, interpretation of project data and trends to enhance portfolio decision-making.
• Capability to engage in all aspects of project management goal setting and strategy development.
• Nimble, and able to react quickly to changing business needs.
• Comfortable juggling multiple priorities and possess agility and tenacity to deliver on tight timelines.
• Ability to facilitate discussion and drive consensus.
• Proficient in all MS Office tools, awareness of IT in Hospitality/Gaming/Pharma/Healthcare/Insurance/ Life Sciences applications, and experience with project management tools used by large companies Ability to work independently, and with integrated with cross-functional teams.
• Ability to quickly adapt to changing priorities in a dynamic, matrix environment.
• Assists in improving PMO maturity level, provide recommendations for process improvements and use of best practices to accelerate adoption and implementation Security management, Implementing new systems and architecture, Managing IT crises, Leading change efforts, Cost control/expense management, Improving IT operations/systems performance, Accounting & Tax, Banking & Capital Markets, Risk & Compliance, Human Capital & Management, Core HR, Talent Management, Performance Management, Benefits, Learning Management, Compensation, Growth Strategy Technology, Studying market trends/customer needs to identify commercial opportunities, Driving business innovation.
• Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other general financial and operational analysis.

PROFESSIONAL AND TECHNICAL SKILLS:

• PgMP & PMP Financial Budget Control & Reporting Risk Management Planning
• PgMP & PMP Life-Cycle, (Objectives, Critical Success Factors, Overview Diagram, Prerequisites, Processes, Key Deliverables)
• PgMP & PMP (Deliverable, Prerequisites, Task Steps, Approach and Techniques, Roles and Responsibilities, Deliverable Components or Outputs, Component Descriptions or Output Descriptions, Audience, Distribution, and Usage, Quality Criteria)
• PgMP & PMP in Developing Financial Models and Business Cases for Project Justification
• Communication Mgmt., Schedule Mgmt., Risk Mgmt., Team Mgmt., Scope Mgmt., Change Mgmt., Stakeholder Configuration Mgmt., Quality Cost WBS., and WBS Dictionary. Project /Portfolio Cost, Billing, Performance Reporting, Control, Integration Gateway, Contracts (In-depth knowledge of PMP, PRINCE2, Scrum/Agile, 6 Sigma, ITIL, CBAP Project Mgmt. Processes) well-versed in remote tactical planning MS Project / Agile /Scrum / Waterfall based products development for best practices.
• METHODOLOGIES: McKinsey’s, ORACLE’S OUM, AIM, Accenture’s, KPMG’s, Deloitte’s, IBM’s, Microsoft’s
• Scaled Agile Framework (or SAFe): Agile Coach, Methodologies
• Digital Transformation Oracle Cloud Certified Expert Human Capital Management
• Digital Transformation Oracle Cloud Certified Expert Financial Management
• Digital Transformation Six Sigma, TQM, ZD, Master Black Belt in Supply Chain Management SCM

PROFESSIONAL EXPERIENCE:

Director Digital Transformation

Confidential

Responsibilities:

• Leading direct reports in the prioritization and management of assigned projects.
• Manage vendor and contractor relationships. Oversee the design-bid-build process on large projects
• Manage overall scope on Hospitality and Business Wi-Fi, Carrier backhaul, Metro Ethernet, Managed Security Services
• Video on Demand for the enterprise, Telephone VoIP and analog, Video teleconferencing, Technology process improvement
• Data Center implementation and/or migrations, Avalara, Workday, HRIS- Kronos, Salesforce, ECP, Success Factors, Cerner Systems, CDC, HIPAA, CJIS, NIST, FISMA and healthcare
• Project proposal (the idea behind the project, overall goal, duration)
• Project Scope: (Direction, Track, Hybrid Cloud, Demand Management, Application Migration, API, Cloud Integration)
• Product Breakdown Structure (PBS) (a hierarchy of deliverables/outcomes and components thereof)
• Work Breakdown Structure (WBS) (a hierarchy of the work to be done, down to daily tasks)
• Responsibility assignment matrix (RACI) (Roles and Responsibilities Aligned to deliverables /outcomes)
• Tentative project schedule (Milestones, Important Dates, Deadlines)
• Analysis of business needs and requirements against measurable goals
• Assessment and Review of the impact of the current operations to departmental goals and objectives
• Financial analysis of the costs and benefits, including a budget
• Stakeholder analysis, including users and support personnel for the project
• Project charter including costs, tasks, deliverables, and schedules
• SWOT analysis: strengths, weaknesses, opportunities, and threats to the business
• Track project issues and facilitate resolution of those issues limiting the impact on project success
• Develop Detailed Project schedules, budget estimates, key project milestone trackers, resource, and communication plans.
• Contract review, redline, approval of responsibility RBAC, Governance, Risk, Compliance (GRC), and Cryptography
• Mentor and coach project teams on best practices and looking for process improvement opportunities that would positively.
• Develop and maintain working relationships with key partners and stakeholders within the organization.
• Oracle ACE Certified Expert (OCE), SalesForce Certified, Cloud/internet technologies, Server infrastructure
• Management Enterprise Applications, Virtual Desktop Infrastructure (VDI), Hardware deployment (Nutanix Acropolis, F5 application), Network communications (firewall, fiber, wireless, switches, routers, etc.)
• Managed complex multi-faceted/interrelated projects that span across multiple competencies and department boundaries
• Project/Program Management (PMP), IT Service Management/ITIL (ITIL Practitioner - Release & Control), Technology Change Management/SDLC, Development Operations, IT Governance (CGEIT - Certified in Governance of Enterprise IT),IT Portfolio Management, Scrum/Agile (Certified ScrumMaster),Software Selection, System Implementation, Business Process Design/Improvement, Enterprise Applications (NetSuite, Oracle, PeopleSoft, Clarity, PPM, Service Now and SAP ERPs; SAP GRC), IT Audit and Risk Management (CISA), Sarbanes Oxley (IT General Controls & GAIT)
• IT Strategy and Governance, IT Operations and Service Management, Project, Program, and Portfolio Management, Enterprise Applications, IT Risk Management, Internal Audit & Compliance (SOX), WorkdayIT operations transformation strategy and program execution, Design/implementation of enterprise IT and product engineering release management processes, Enterprise application implementation program management, recovery, and risk management, Enterprise PMO strategy, transformation, and operation, System implementation project risk management program design and execution, Enterprise application design, strategy, and selection Enterprise IT capability and governance assessments, IT risk, compliance, and control framework strategy and implementation, “High-value” audits of IT processes and systems, Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services,
• Measure and manage cyber risk across entire converged enterprise initiatives undertaken to reduce cost, optimize processes and drive innovation. Identify thousands of OT and IT devices, applications and protocols, including PLCs, RTUs, HMIs, SCADA gateways, desktop computers and network devices.
• Mitigating/Identifying Cyber Security risks: Identify and document asset vulnerabilities, Identify and document internal and external threats, Assess vulnerabilities, Identify potential business impacts and likelihoods, Identify and prioritize risk responses
• Advanced Endpoint Features, File-level analysis with Cybercapture, Automated scan settings for different file types, Advanced email protection for attachments and scripts, Enterprise-grade, layered cybersecurity for devices, people, and networks, Secure Internet Gateway, Secure Web Gateway, Comprehensive Threat Feeds, Automatic Categorization
• Hotfix, Point release, Program temporary fix, Security patches, Service pack, unofficial patches, cybersecurity, and software update systems
• Concepts, Financial GRC relates to the activities that are intended to ensure the correct operation of all financial processes, as well as compliance with any finance-related mandates, IT GRC relates to the activities intended to ensure that the IT (Information Technology) organization supports the current and future needs of the business, and complies with all IT-related mandates, Legal GRC focuses on tying together all three components via an organization's legal department and chief compliance officer.
• Finance and audit GRC, IT GRC management, Enterprise risk management, Controls and policy library, Policy distribution and Response, IT Controls self-assessment and measurement, IT Asset repository, Automated general computer control (GCC) collection, Remediation and exception management, Reporting, Advanced IT risk evaluation and compliance dashboards
• Integrated GRC solutions (multi-governance interest, enterprise wide), Domain specific GRC solutions (single governance interest, enterprise wide), Point solutions to GRC (relate to enterprise wide governance or enterprise wide risk or enterprise wide compliance but not in combination.)
• GRC vendors integrated data framework, GRC data warehouse and business intelligence solutions, GRC applications collated and analyzed, GRC aggregation of data approach.

Confidential

Responsibilities:

• Personalization is a big part of strategy to connect more intimately with customers by collecting and analyzing guest data SalesForce and Oracle OPERA Property Management Solutions, Symphony Point of Sale Applications, Hotel Mobile Solutions, Hardware, Software As A Service (SaaS), and Oracle Cloud Based Solutions, Oracle Cloud Commerce Solution Services power property management and point-of-sale systems, integrating Cloud Services interfaces Confidential (Social in Oracle Mobile in Analytics & Cloud, Technologies,), conversions and creating applications using FBDI, ADFdi, ADF and HDL scripts to Ariba P2P & Contract Pro for about 1,200 hotels, Cloud Infrastructure as a Service (Oracle Cloud Infrastructure) with integrated, next-generation Web Application Firewall (WAF) and Distributed Denial of Service (DDoS) capabilities EIB (Enterprise Integration Builder) to API Integration to LMS, CMS, Events, SDS, Pit Player Tracking, Saflok, Point of Sale, Time and Attendance, audio and video systems.
• And with plans to expand to 4,300 properties soon.
• Confidential offers mobile check-in and checkout, with an 86 percent satisfaction rate among guests using the service.
• Most guests said they now have a stronger impression of Marriott, thanks to these outstanding and inclusive mobile experiences.

Confidential

Responsibilities:

• SalesForce to Oracle Cloud Commerce Solution applications to improve collaboration among casino hosts, guest services personnel, and managers.
• Its SalesForce Cloud-based CRM system empowers managers and Oracle OPERA Property Management Solutions, Symphony Point of Sale Applications, Hotel Mobile Solutions, Hardware, Software As A Service (SaaS), and Oracle Cloud Based Solutions, Oracle Cloud Commerce Solution Services power property management and point-of-sale systems, with real-time analytics Ariba P2P & Contract Pro and Dynamics AX provides greater visibility into team performance, LMS, CMS, Events, SDS, Pit Player Tracking, Saflok, Point of Sale, Time and Attendance, and audio and video systems.
• Authorized employees to have Confidential (Social in Oracle Mobile in Analytics & Cloud, Technologies), access to guest data and can automatically integrate player and trip information from the casino management system, enabling them to easily obtain a real-time, 360-degree view of guest activities.

Confidential

Sr. Exe Program/Project Manager

Responsibilities:

• Strategize Analyze sales contracts, product/service descriptions, network technical requirements, and historical data to initiate voice, data, customer premise equipment, and professional service projects.
• Participate in RFP responses and face to face customer meetings to assist the Sales team with winning new business.
• Identify stakeholders and track schedule, budget, and various other KPI's. Work directly with customers to develop scope of work, timeline, communication plan, and risk management plans that include project and security-related risks.
• Ensure that project plans align with the Business objectives.
• Plan and host the project kick-off meeting for interdepartmental and customer teams.
• Communicate critical project information to account teams, customers, project team members, and appropriate stakeholders.
• Review lessons learned and update historical information to be used for future projects. Conduct project closure meeting with the customer and internal team to ensure a smooth transition to operations.
• Alignment The Programs so to support a higher level of vision, goals, and objectives.
• Assurance Verify and validate the program, ensuring adherence to standards and alignment with the vision.
• Management Ensure there are regular reviews, there is accountability, and that management of projects, stakeholders and suppliers are in place.
• Integration Ensure that component parts fit together properly to make the intended whole. Optimize performance across the program value chain, functionally and technically.
• Finances Track basic costs together with wider costs of administering the program.
• Infrastructure Allocation of resources influences the cost and success of the program. Infrastructure might cover offices, version control, and IT.
• Planning Develop the plan bringing together the information on projects, resources, timescales, monitoring, and control.
• Improvements continuously assess performance; research and develop new capabilities, and systemically apply learning and knowledge to the program.
• Obtain customer acceptance of final deliverables and/or services and products provided. Ensure final documentation is complete (engineering diagrams, customer labels, and maintenance documentation) and delivered to the customer

Confidential

Technology Program Manager

Responsibilities:

• Developed more efficient workflow processes for in-house facilities special project staff working on IT projects
• Created time-saving methodology for the site-develop process
• Developed service-level-agreements for processing work orders
• Implementation of enterprise-wide security policy
• Installation and commissioning of a centralized event tracking database system
• Implementation of intrusion detection and prevention systems
• Assisted in business continuity and backup and recovery planning
• Assisted in creating and editing the district’s incident response policy