SUMMARY

• Quickly grasp complex business and technology problems and drive them to completion.
• Effectively communicate via verbal and written means for both Global and contexts.
• Capable of building relationships and leading cross functional and direct teams of 10 or more.
• Ability to estimate, track and manage multiple projects at once.
• Identify and resolves issues and risks to both business continuity and new efforts.
• Understands the methodologies need to be interwoven to garner key strengths in different technologies.
• Strong attention to details and strong analytical thinking to solving business challenges.
• Collaborates with required individuals and teams to drive consensus in goals and efforts for the company.

EDUCATION
M.B.A. in Finance
B.A. Liberal Studies

PROFESSIONAL EXPERIENCE

Confidential, April 2007 - October 2009
Project Manager

• Simultaneously managed multiple Business Intelligence and Electronic Commerce projects for both Corporate and Customer visibility efforts.
• Created and deployed Program Management methods to encompass process, metrics, budgeting, training, and resource planning that effectively and efficiently manage delivery and risks for assigned projects, programs, and teams.
• Established and monitored performance metrics and measurements related to individuals, teams, processes, and projects.
• Utilized MS Project 2003 and Sharepoint 2003/2007 for tracking and managing projects and for collaboration with other technical and business teams.
• Led a technical team of direct/local and indirect/global resources who developed application, business intelligence, data feed, and reporting systems for Compliance, Performance, Financial, and Operational Information.
• Met with key business stakeholders along with their external clients to gather and communicate system requirements to the technical team.
• Contributed to and provided leadership, guidance, and supervision to teams and individuals engaged in project and technical solutions or support programs utilizing Webfocus and .Net Reporting, Informatica, Oracle, and SQL Server database.
• Liaised with / provided leadership to business groups, management, and team members within the scope of the project teams.
• Communicated objectives and maintained effective working relationships at multiple levels of management and stakeholder groups.
• Operated regular activities with independent judgment and initiative to determine the best means to manage complicated project issues impacting the project
• Utilized the skills of diplomacy, negotiation, and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management.

Confidential, June 1999 to January 2007
Project Manager

• Provided Program Management for the World Wide Microsoft COA Label Management system for both aspects of driving business needs and IT work priorities. Managed data feeds via EDI and internal feed process for a central system database.
• Utilized MS Project and Sharepoint for tracking and managing multiple, concurrent technical projects.
• Led projects through consolidation effort for Enterprise Data Warehouse from financial justification to working with stakeholders on driving foundational requirements for IT.
• Led a technical team of local and global resources who utilized .NET, SAP, and Business Objects technologies.
• Performed as the VIGILANCE System Lead to monitor Reference, Content and Derived Data fields with data coming from all regional SAP systems, and as the Data Management Lead to drive issues to conclusion for Data Integration and Quality initiatives.
• Regularly audited systems and processes related to planning of materials for gaps and improvements.
• Business Champion to architect an automated material hub that manages vendor material and consolidates this material with finished good warehouse.
• Managed project or cross-functional teams to provide upper management immediate support as needed to critical performance demands.
• Modeled databases and automated processes to aid management in correcting gaps in visibility and system functionality.
• Managed the full life-cycle of the projects from requirements, to build, test, acceptance, and closure.
• Managed scorecard and control charts on technical processes to drive process improvements.

Confidential, September 1998 - May 1999
Project Manager and Business Analyst (Consultant)

• Managed the full life-cycle of projects from requirements, to build, test, and acceptance utilizing MS Project.
• Developed and managed Inbound and Outbound SAP-EDI Transaction sets with GE Enterprise for Magellan and Rumba Projects.
• Managed Implementation Guides for EDI maps for Invoicing, Purchase Orders, Shipping, and Banking with SpecBuilder.
• Managed Trading Partner Profiles and SAP Cross-Reference for GE Application Integrator for Supply Chain operations for Shell Oil and Shell Chemical.
• Designed model with MS Access to collect and analyze SAP TP Profiles for accuracy for the translator and SAP systems on all Shell Services\' Enterprise projects.
• Developed and managed a Trading Partner Testing Program for Shell\'s Supply Chain Operations.
• Technology Usage: Access Database development management, SAP Planning and Materials Support, GIS Design and Build.

Confidential, March 1998 - September 1998
Project Manager and Business Analyst (Consultant)

• Managed the full life-cycle of the projects from requirements to build, test, and acceptance.
• Negotiated and managed the process for implementing Electronic Commerce services and applications for the client's EDI applications.
• Documented Implementation Guides for Enterprise Systems Suppliers and Packaged Software platforms.
• Created documentation for the Trading Partner Transaction Testing processes, Trading Partner Enrollment Guide, and Invoicing Procedures manual for the suppliers of each of the client\'s Regional Accounts Payable offices.
• Technology Usage: GIS Design & Build, and Webdi EDI Design and Management.

Confidential, March 1994 - March 1998

Business Analyst

• Coordinated Data Quality and Program Support for Reseller and Channel Sales Out Programs.
• Managed customer service program in compliance with reporting requirements.
• Documented analysis for Certification and Fulfillment management including feedback from outsourced calls, troubleshooting policies, and standards for program usage.
• Analyzed and documented daily and monthly reports using Cognos Impromptu in reference to exceptions, discrepancies, occupancy levels of the warehouse, current service levels, cycle, shipments, and activity based costing.
• Managed the design and administration of Kit Management System Database for all Compaq products.
• Technology Usage: SAP Sales and Distribution Support, GIS Design and build, and Microsoft Project.

HONORS

• Delta Mu Delta- National Honors Society in Business Administration

CERTIFICATIONS

• PMP Certification in Progress
• Six Sigma (Quality) Green Belt
• Cognos Impromptu Data Retrieval System, System Administrator
• Business Objects Power User
• Excel Advanced