SUMMARY:

• Software / rdbms development enterprise implementations systems engineering it infrastructure
• Experienced project manager with 10 years of success leading all phases of diverse technology projects; 12 years previously in Business Systems Analysis and 4 years as Technical Developer.
• Business strategist; plan and manage multimillion - dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Managed budgets of up to $5M and cross-functional teams of up to 25 developers, programmers, analysts and network specialists.
• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams Tailors communication appropriately for the audience (stakeholders, development team) using whatever medium or channel necessary.
• Communicates business strategy to development team and gains consensus through various means necessary.
• Expert in agile and waterfall project management methodologies.
• Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Led co-located teams across broad geo, cultural, technical, financial and business disciplines.
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

PROJECT MANAGENENT SKILLS SUMMARY:

• Custom Software Development
• Database Design (RDBMS)
• Systems Engineering
• System Migrations/Integrations
• Enterprise-wide Service/Fulfillment/ERP/HR/Payroll Implementations
• Infrastructure as a Service (IaaS)
• Omni-Channel
• Requirements Analysis
• ROI Analysis
• Costing & Budgeting
• Project Planning/Scheduling
• Testing/QA/Rollout/Support
• Change Management
• Risk Management
• PMBOK
• Agile / Scrum
• RUP (Waterfall)
• ITIL
• RAD/SDLC
• Cross-Functional Supervision
• Team Building & Mentoring
• Client Relations & Presentations
• Business & IT Planning
• Vendor Management
• Communications Management
• Resource Management

CORE COMPETENCIES:

• Gathered Requirements from Users in the form of BRD and Functional Requirements as per Client/Server Software Development Life-cycle.
• Produced documentation for review and sign-off by Users.
• Systems Architecture, Database Architecture , Data-modeling, ETL, Data-Migration plans.
• Proof of Concept development in Visual Basic, C, C++, MS Access, MS Excel, Oracle, MS SQL, MySQL, PL/SQL, Crystal Reports, Business Objects, etc.
• Checked in and tested code into code management tools
• Met regularly with Project Manager, Business Stakeholders, other developers to discuss milestone status.
• Wrote/Performed Test scripts
• Reviewed User Feedback / tracked, updated, closed issues and bugs in Issues Tracking systems.
• User Training

CAREER CHRONOLOGY:

Confidential, Concord, CA

Responsibilities:

• As part of PMO, liaison between the Line of Business and Technology.
• Manage Stable Team in Agile environment, guide daily Scrums, management of all Agile Events.
• Drive communication for stakeholders, project contacts and implementation staff.
• Collaborate with technology managers through delivery.
• Release Management, including integration, quality assurance UAT Testing and Implementation Planning.
• Validate project financials, weekly burn-downs, status reports, Risk and Issue Management.
• Agile/Waterfall hybrid of methodologies based on specific requirements of each Project and Vendor management/integration.

Confidential, San Francisco, CA

Responsibilities:

• As part of Wealth Management PMO, liaison between the Line of Business and Technology. Project funding, budgeting, Business Case, PDD, BRD, Story Doc reviews and sign-off through to technology engagement.
• Drive communication for stakeholders, project contacts and implementation staff.
• Collaborate with technology managers through delivery.
• Release Management, including integration, quality assurance UAT Testing and Implementation Planning.
• Validate project financials, weekly burn-downs, status reports, Risk and Issue Management.
• 12 Projects managed successfully in total, spanning multiple lines of business.
• EPMO trained, and Projects fully transitioned to new Enterprise Project Management Organizational process.
• Agile/Waterfall or hibryd of methodologies based on specific requirements of each Project.

Confidential, SF Bay Area, CA

Responsibilities:

• As part of PMO , liaison between client and internal delivery teams to safeguard the corporate relationships and maintain continuous positive customer experiences.
• Supervise end to end project execution while managing changing requirements, deadlines and issue resolution utilizing PMI methodologies.
• Identify resource needs and assign individual tasks/deliverables.
• Drive communication for stakeholders, project contacts and implementation staff.
• Collaborate with OR Manage engineering staff ensuring project deliverables are complete.
• V alidate project financials ensuring overall budget is maintained, customer billing is accurate, and vendor invoices reconciled.
• 20+ Projects managed successfully in total, with Clients distributed throughout the SF Bay Area.
• Agile/Waterfall methodologies based on type of Projects.

Confidential, San Francisco, CA

Responsibilities:

• As part of PMO, responsible for a dozen Projects, managing full project lifecycle: schedule, client communications, risks, budget, tasks, resources and project documentation using cloud-based systems.
• Reported directly to head of PMO as Project Manager for 5 different Projects.
• Projects included a Sterling OMS implementation for UK and France, a Global Mobile development Project (Omni-Channel), an Enterprise-wide Network migration, and a Tag management implementation. Oversaw reviews of all content development.
• Drove project execution (managed resources, tracked progress, identified and resolve issues).
• Documented and escalated risks.
• Generated and communicated project-level status reports to PMO Manager.
• Created and reviewed client account metrics and project reports, evaluated successes and identified areas for improvement.
• Supported Future State team on internal tools, ways of working and help improve efficiencies. Agile methodology.

Confidential, Berkeley, CA

Responsibilities:

• Oversaw the development of Business Requirements, Wireframes, Use Cases and Data Architecture documents for re-design/upgrade of Visitor Center Services (Omni-Channel). Agile/Waterfall methodologies.

Confidential, Cupertino, CA

Responsibilities:

• As part of PMO, for Storefront Operation Business Process Re-engineering division at Confidential, helped to define new business processes for handling expanded functional requirements in their SFO Workflow Application, including mobile platform development (Omni-Channel).
• Developed wireframes, keynote presentations to present to key stakeholders and met to review and discuss requirements.
• Managed communications with co-located cross-functional Business Process Managers Agile methodology.

Confidential, San Francisco, CA

SENIOR PROJECT MANAGER/ PROGRAM MANAGER

Responsibilities:

• Responsibilities included Stakeholder meetings and all team communications, driving Project

Confidential, San Francisco, CA

SENIOR PROJECT MANAGER/ PROGRAM MANAGER

Responsibilities:

• managed a project requiring the backwards re-engineering of business process descriptions based on code and the translation of this into Business friendly documentation.
• Produced visual data diagrams and workflows to illustrate ETL processes that were otherwise indecipherable to the Business.
• Project was mandated as part of conformance to Frank Dodd ACT.