Project Manager Resume
SUMMARY:
- A recognized technology leader known for crafting the requisite strategic vision to achieve business goals, Mike N Del Prado offers a unique blend of executive acumen, global team building, and IT solutions development credited with strong ROI and operation improvement to all his clients. With over 20 years ERP/Financial Systems implementation experience that includes Advisory and Project/Program Management services, Mike posses a history of staff leadership, technical acumen, and client service as founder and executive consultant of a global IT consultancy firm dedicated to ERP solutions.
- A seasoned professional with exceptional leadership skills and the abilities to liaison between Business and IT groups.
- Having operated in every capacity within a technical project, Mike leverages his vast Analytical, Functional, and Technical experience to compliment his well - rounded leadership qualities.
- Mike poses the ability to gauge and apply the proper management methodology for a company’s unique characteristics such as budget, timeline, size, industry, and expectations.
- Strong Project and Program management skill sets with extensive Global ERP experience implementing dozens of large-scale mission-critical systems
- Lead multiple projects, varying in scale simultaneously, moderating executive and steering committee meetings, vendor/resource management, change management, compliance management, as well as budget management.
- Implemented Enterprise One to client sites throughout the US, Asia, Europe, and Latin America. Expert in communicating and executing on scope requirements in multiple languages with a strong ability in team building. Thus facilitating a global partnership, which allowed for shared responsibilities and accountability.
- Recognized for key attention to detail in all aspects of a project life cycle with a strong focus on Change Management. Thus allowing a smooth transition from project team to a well prepared and confident client base.
- Strategized the reduction of support and helpdesk cost by 85% while streamlining delivery and overall operational continuity.
- Optimized key IT processes such as change management, systems development, computer / data center operations and managing security at database, network and application layers. Identified, tested, and optimized IT General controls that support key IT dependent controls embedded in various business process cycles.
FUNCTIONAL EXPERIENCE:
- “Big Four” Leadership
- Account Management
- Business Development
- Business Process Re-Engineering
- Business Applications
- Implementation and Testing
- Financial Reporting
- SOX404 - ITGC - PCI
- SOD - IAM
- Instruction and Presentation
- Internal/External Liaison
- Project/Program Management
- Strategic Planning
TECHNICAL EXPERTISE:
Oracle, JDE, Enterprise One, NetSuite, SAP, SFDC, OBIEE
TECHNOLOGY SUMMARY:
- MS Tools
- Word
- Access
- Visual Studio
- MS SAM
- Excel
- PowerPoint
- MSSQL
- SharePoint
- Outlook
- Visio
- SSMS
- ERP
- JDE (Enterprise One)
- NetSuite
- SAP
- MS Dynamics
- Business Intelligence
- SAP BOBJ
- MSBI
- Reports Now (DAS)
- Vertex (Tax Reporting)
- OBIEE
- Insight
- Crystal Reports
- Web Intelligence
- PM Tools
- MS Project
- Clarity
- ConceptDraw Project
- Jira
- Governance-Risk-Compliance (GRC)
- All-Out Security
- FastPath GRC
- Oracle GRC (AACG)
- GreenLight
- SSO (Single Sign On)
- OKTA
- Oracle eSSO
- SAML
- Azure
- Mobile SCM
- RF-Smart
- DSI (dcLink)
- RFgen
- CRM
- SalesForce.com
- NetSuite CRM
- Fiix (Maintenance Management)
- SyncHR (HCM)
PROFESSIONAL EXPERIENCE:
Confidential
Project Manager
Responsibilities:
- Project/Program Management of ERP/HR/Maintenance Management systems
- Vendor Management: Negotiated reduction of prepaid MSA while streamlining delivery
- Scope and Budget Management
- Charged with SOX 404/ITGC/SOD compliance management
- Tasked with the migration of business data to NetSuite from Armenian legacy financial system
- Charged for the installation and configuration of best-in-breed GRC (Governance, Risk Management, and Compliance)
- Worked directly with Internal auditors in GRC review and definition of industry specific rule set.
- Management of end-to-end segregation of duties (SOD)/ITGC compliance review cycles with auditors and senior management.
- Training in GRC management and SOD compliance standards.
- Developed project plan for Data Migration and Full implementation
- Assisted in compliance policy design
- Build full service multi-level SharePoint project site
- Create Access Management workflow within Fastpath GRC suite.
- Drafted detailed training material for GRC access requisition and approval process
Confidential
Project Manager
Responsibilities:
- Identified gaps of existing and defined go-forward strategy
- Served as Liaison between US and Mexico operation as it relates requirements definition and statutory requirements.
- Provided guidance in ITGC/SDLC compliance
- Managed the implementation and stabilization
- Sales
- Procurement
- Shop Floor
- Plant Maintenance
- Forecasting
- General Accounting
- In Charge of Data Migration (Master data and Historical)
- Stratification/planning of complex technical deliveries.
- Provided JDE 9.2 advanced technical development and report writing training for internal staff
Confidential
Director - Global IT/IS Operations Industry
Responsibilities:
- Strategized the reduction of Information Systems Operations costs by 85% while streamlining corporate solution delivery.
- Managed the implementation and stabilization of NetSuite ERP system.
- Lead ITGC, SOX 404, MS VLA audits. Negotiated with Auditor on compliance, regulatory standards.
- Successfully negotiated with vendors resulting in optimized delivery and reduced costs
- Implemented Best Practice Change Management standards to both IT and IS departments
- Drafted operational, security, technical policies that complimented Audit compliance.
- Drafted and enforced IS operation Service Level Agreement
- System Administration and compliance management for both NetSuite and JDE systems
- Restructured communication and network infrastructure
- Managed site surveillance and site security protocols
- Establish IT departmental goals, objectives, and operating procedures.
- Managed IT project investment ROI and Risk Assessment
- Developed and managed IT/IS operational budgets
- Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
- Charged with the management with a portfolio of projects related to ERP systems, System Security, Communication, Operational Safety, SOD/ITGC compliance, Hardware/Software acquisitions
- Supervise recruitment, development, retention, and organization of IT/IS staff in accordance with corporate budgetary objectives and personnel policies.
Confidential
Senior Consultant/PM
Responsibilities:
- Provided business continuity support with new ERP system.
- Help in evolving best practice and change control strategies to ever evolving company.
- Acclimation business to SOX ITGC standards
- Root Cause and solution design of eComm solutions such as Salesforce Commerce Cloud (Demandware)
- Assisted in overall Supply Chain, distribution and warehouse management system integration to ERP.
Confidential
Senior Consultant/PM
Responsibilities:
- Provided solution to time critical deliverables related with their ERP implementation
- Assisting in overall project strategy
- Designed unique asset location matrix
Confidential
Portfolio Director/Program Mgr
Responsibilities:
- In Charge of portfolio of large scale global project
- Managed business optimization and restructuring efforts of global delivery team
- Review and approve multi-million dollar initiatives
- Charged with managing on-shore, Off-shore, and Near-shore teams
- Client level negotiations and strategizing
Confidential
Project/Program Manager
Responsibilities:
- Provided Post ERP Go-Live Support
- Provided on-site training around Navigation, Manufacturing, Distribution in Spanish
- Designed, recorded, and edited Spanish language training videos, which were custom tailored for Confidential Co. operations.
- Provided Configurative, instructional, training solution around JDE E1 9.1 Forecasting Module.
- Configured Forecast Simulation facility for all 12 methods to Client expectation.
- Provided Database requirements and direct analysis to assure Forecast Method ‘Exponential Smoothing with Tend and Seasonality’ successfully calculated to client expectations.
- Drafted Pivot Table and Chart validation tools within Excel and tied to system output.
Confidential
Global Project Manager
Responsibilities:
- Held Leadership position within PMO structure
- In Charge of ERP implementation throughout EMEA (Europe/Middle East/Africa)
- Managed Global Team (offshore-US-Europe)
- Oversaw requirements solution design and delivery for ERP, Bolt On software (such as DSI 9.0 API to JDE) and business process improvement.
- Worked closely with the Global enterprise management team in order to assure that EMEA is delivered in accordance with the global model.
Confidential
Sr. JDE Technical Manager
Responsibilities:
- Tasked to evaluating existing project deliverables and provide optimized strategy
- Provided Advanced Technical Support
- Provided guidance around Change Control procedures
- Adhered solutions within HIPAA standards
Confidential
Sr. Project Manager
Responsibilities:
- Directly reported to CIO
- Provided Assessment and Solution Strategy for failing flagship project.
- Identified key risk factors and concurrent project dependencies
- Provided oversight responsibilities for the following concurrent ERP related Projects: ITGC, Data Optimization, and WMS projects
- Manhattan WMS to DSI RF solution
- Strategized, drafted, and enforced companywide change management approach which did not previously exist
- Drafted and Maintained Project Plan, OMC Plan, Organizational Communication Plan
- Drafted and strategized new architecture solution
- In charge of resource and vendor management
- Implemented BOX.Com documentation repository structure
- Managed Test strategy and planning including OATs training
Confidential
Sr Project Manager
Responsibilities:
- Charged with Discovery and Scope design related to end to end P2P,R2R for Global ERP Upgrade to EnterpriseOne 9.1
- Operated within Global PMO Environment
- Managed DSI 8.2 Platform integration with ERP WMS
- Identified all existing software and justified functionalities
- Created release compare presentation (World - E1 9.1)
- Moderated LATAM project workshops:
- Costs Rica
- Ecuador
- Chile
- Peru
- Honduras
- Guatemala
- Drafted, translated, and presented Change Management strategy to all Latin American sites
- Created functionality presentations
- Executed GAP analysis for US and Latin America P2P processes and functionality
- OATS design
- SharePoint Admin Support
Confidential
Project Manager
Responsibilities:
- Provided shadow support to assigned project manager through project Ramp-up
- Drafted Project and WBS plan for MS DX
- Drafted scope presentation for stake holders
- Overall Off-site PMO support
- Implemented Oracle CRM
Confidential
Project/Program Manager
Responsibilities:
- Provided Governance support to PMO
- Served as partner to business optimization project which included:
- Business process optimizations
- Master Data remapping
- Designed Change Management approach
- Sox Compliance Monitoring
- Structuring a best practice approach for IT
- Standardized documentation design and retention policies
- Responsible for overall Change and Transition Management for Global ERP, BI, and SFDC project initiatives.
- Provided guidance to CNC support team
- P&L Design Support
- Provided guidance in establishing change control process
- Created SharePoint Dashboard and KPI presentation suite
- Strategized RUP iterative software development process framework
- In charge of budget controls
- Provided best practice recommendations to the business.
- Managed Resource Allocation, Budgeting, Task management
- Served as moderator to Weekly Stakeholder and management meetings
- In charge of risk management
- Strategized data warehouse short term and long term plans
- Negotiated with software and solution vendors for best price and tie commitment
- Took part in the business optimization initiative
- Took part in the chart of account restructure as it relates to system and reporting dependencies
- Managed Project’s Clarity and SharePoint sites
- Strategized the upgrade of RFSmart, IQ4Bis, JetForm, DocPath interfaces to the new ERP system
- Managed SOD initiative by implementing Oracle Access Controls and Greenlight SOD rule monitoring
- Support in Sox review and design IRGC remediation strategy
- In Charge of Resource Teams in San Jose, Malaysia, and Singapore
- Managed Oracle BI (OBIEE) Implementation
- Worked with infrastructure team to assure best practice architecture and performance design
- Financial Analytics with custom POS interface
- Managed Multiple Data mart implementation and validation initiatives
- Supply Chain & Order Management Analytics
- Manufacturing Analytics
- Led interface with SalesForce.com (SFDC)
- Surf BI Dashboard to IPad Device
- Integrated OBIEE with SOA
- Facilitating business users can directly invoke business processes (BPEL workflows) from OBIEE Dashboards and Alerts.
- Report Automation and alert delivery
- Business process analysis via Oracle Process Manager and Oracle ESB
- Managed ERP migration to SAP
Confidential
Sr Consultant
Responsibilities:
- Provided On-hands remote support to overflow technical requirements
- Retrofitted specification documentation to comply with SOX guidelines
- Provided Guidance and planning support for complex technical initiatives
- Successfully implemented on-time delivery of; Forecast Management, MPS/MRP, Multi-Facility Planning, BOM strategy, Shop Floor Control, Inventory Management, Manufacturing Accounting, Warehouse, Purchasing.
- Provided Best Practice approach recommendations as it relates ERP system Management and technical design
Confidential
Sr Consultant
Responsibilities:
- Provided On-hands and Direction Support to the disaster Recovery initiative
- Provided Guidance in troubleshooting and correcting High Availability issues (I-Tera) within their DSI 8.2 servers
- Troubleshot and corrected Vertex interface issues with ERP system
- Participated in solution and strategy meetings
Confidential
Sr Project Manager
Responsibilities:
- Structured and Led PMO
- Responsible for winding down the ERP implementation project successfully.
- Managed project documentation delivery from the implementing partner
- Liaison to the CIO (served as a direct advisor to ERP project matters)
- Tasked with tracking project budget and project deliverables
- Managed implementation Partner and client resources assigned to project
- Maintained project plan
- Implemented tailored change management, and communication strategy and planning
- Managed BI Tool (BOBJ) integration team.
Confidential
Project Manager
Responsibilities:
- Designed technical solution based on clients custom requirements
- Led Development team on modification requirements solutions
- Managed deliverable timelines
- Worked Closely with the Corporate Controller and VP of construction in strategizing business solutions as it relates to Financial systems, Organization Change Management, Communication and training planning.
- Performed user training:
- Job Costing
- Contract Billing
- Contract Management
- Change Management
- Procurement
- JDE Foundation
- Sub Contract Management
- Accounts Payable
- Functional design documentation
- Designed and managed Change Management system to review the details of a change requests associated with a contract.
- Served as a client representative for INSIGHT Software implementation
- Designed test scripts for CRP Validation
- Designed Functional and Technical specification documents
- Worked closely with the technical development team to assure customizations meet client requirement.
Confidential
Sr. Manager
Responsibilities:
- For a leading Bio-Technology manufacturer, provided special projects management support.
- Provided Management support and tech team guidance for short term complex projects around Finance, distribution and Manufacturing
- Transitioned the manufacturing, planning, procurement, and warehouse operations from a spreadsheet management system to a fully integrated enterprise system including bringing the planning and purchasing team from a card based inventory status and ordering system to a real-time supply and demand reporting and MRP ordering system solution.
- Designed pull system / back-flush, developed and presented proof of concept, followed up with approval and implementation.
- Developed a proof of concept design of an engineering change management system with automated workflow approvals.
- Presented to senior management; Proof of concept modeling, system design, followed up with implementation, test, training, along with an assisting role in project management.
- Designed Fixed Assets Multi currency Restatement to XA ledger
- Managed functional design documentation
- Coordinated and blueprinted the transportation module and carrier interface
- Followed USDA standards
- Designed project blueprint for the Automated Deferral process in Enterprise one
- Blueprinted carrier delivery confirmation EDI process
- Managed and mentored development resource assigned to my projects
- Follow Agile management and documentation methodologies
Confidential
ERP Project Manager
Responsibilities:
- Reported directly to the Global IT director and CIO
- Worked within PMO structure
- Charged to lead a critical project in an effort to meet aggressive timelines commitments
- Lead Procure to Pay Invoice document scanning interface project (Meta Data and image interface)
- Architected Invoice Process Automation using OCR functionality and custom ERP application workflow.
- Software managed. Oracle Enterprise One 8.12, Kofax, MS SharePoint (MOSS).
- Integrated 3rd party applications, Digital Copiers, and multi functional peripherals with Kofax Capture using Service Oriented Architecture (SOA) web service connector
- Directed project process flow from design to execution.
- Analyzed business requirements and coordinated business solutions with the Customer Service department as it relates to P2P automation.
- Monitored and guided vendor development team.
- ERP and Facilities: P2P, AP, AR, SOA, (Service Oriented Architecture), CDM, OSB (Oracle Service Bus), BPM 11gR1, Software as a Service (SAAS), BSSV (Business Services
- Responsible for negotiating initiative deliverable timelines and cost with project vendors (Microsoft, Speak Teach, Oracle, Kofax).
- Created, monitored, presented test cases and scripts
- Held daily scrum meeting and periodic stakeholder meeting
- PM software used: MS Project, Visio, PowerPoint, Clarity, Excel, Word, SharePoint
- Negotiation and management with 3rd party vendors
Confidential
Sr. Project Manager
Responsibilities:
- Successfully managed Several Fixed Bid within Schedule and under Budget
- Charged with overall Project Delivery, Change and Transition Management.
- Served as the primary interface with customers, users, and stakeholders on high-risk projects and lead various Agile/Scrum projects.
- Coordinated with the CTO and directed IT business/technical operations
- Assisted in CRM architecture design and implementation
- Validated Vertex Tax system interface with Computron
- Managed Computron custom report suite for E1 implementation efforts
- Performed business and data analysis efforts through the implementation.
- Provided guidance and support to DBA project team
- Provided vendor management support for the PMO
- Create Executive level documentation and business plans
- Worked with several interface objectives (JDE, Vertex, WMS, Computron, Oracle SOA, OSB)
- Directly in charge of ERP (JDE E1 8.12) reporting project which entailed over 300 reporting requirements
- Sr. Liaison between Finance and IT. Strategized financial reporting requirements with Sr. VP of finance.
- Designed business functional and technical documentation templates to be used company wide.
- Senior advisor and decision maker for Financial Tax Reporting system implementation:
- Directed project that resulted in an increase of Fiscal Month end performance by 80%
- Coordinated financial system audits to assure PCI and Sox compliance of current and future applications, reports, and processes
- Managed offshore development team
- Managed implementation of carrier and transportation logistics reporting suite
- Directed the enhancement of the Vertex Sales Tax system interface with financial ERP (E1 8.12) software
- In charge of day to day administrative tasks and Quality Assurance of deliverable software.
- Key administrator to accounting General Ledger consolidation
- In charge of a technical consulting team and mentor client IT staff
- In charge of reviewing functional consultant specifications
- Prepared test cases and test script
- Designed and programmed several complex financial reports and interactive application
- Serves as advisor for CNC and Technical teams regarding build and deployment protocols and system/user security controls.
- Assisted in Data Warehousing architecture
- Performed assessment of existing implementation efforts and project status.
- Interviewed and selected new project team to take charge of the predecessor’s consulting staff’s efforts
- Set user interface and discovery guidelines for new project team
