SUMMARY:

• From permanent positions with Accenture (Andersen Consulting) and IBM, I have been an independent IT contractor for over twenty years.
• My experience in IT consulting includes Scrum Alliance Certified Scrum Master (CSM); Project Manager; Agile Program Management; Agile Business Analyst; Agile Trainer; Test Lead and designer and documenter of Agile Best Practices in an Extreme programming, Test - Driven Design environment using a tailored selection of Scrum, KanBan, or Iterative Agile.
• My management and business background is well balanced with extensive hands-on programming and technical design in object and web languages, as well as design and coding of enterprise integration involving legacy relational and mainframe systems.
• Agile tools used include JIRA-Confluence-Structure (Administrator), VersionOne, and MS tools converted for Agile use. On-going SAFe review includes LeanKit and AgilityHealth, as well as smaller tools such as Trello.
• I also have experience in Agile Coaching as well as Change Management (tasks such as release-management and the creation of job aids). My training background includes over 20 year of writing and conducting End User and Developer training.
• Agile Program Management/Training covers several areas including Training, Risk Control and modified Story formatting, among others:
• Introducing artifacts for Program Risk and Dependency tracking in new, Program-level development Scrums.
• Establishing Program Story Flow Controls among multiple vendors in global Program with the creation, documentation and enforcement of global E2E (End to End) processes tracking the flow of stories from initial creation through all Program streams in a series of gateways and hand-offs, from initial creation through final Product Implementation.
• Establishing new Project and Program reports in mixed Agile - Waterfall streams;
• Establishing new Story formatting to prevent scope creep and increase velocity among Sprints in multiple streams.
• Agile Training - Create and conduct training/workshop for client to transition from Waterfall to Agile: PO, Scrum Master, Dev Team. conducting daily Scrum ceremony and point update; addressing/removing blocks; story estimation (Planning Poker & physical cards); task-assignment and simultaneous task-test ID;
• Confidential reporting and general Confidential follow-through at Program and Stream-Project levels.
• Also managing testers and SMEs during UAT in both Agile and Waterfall environments.
• BA experience includes training end users on User Story creation as well as standard BA deliverables such as complex Visio workflows/diagrams and PowerPoint presentations.
• QA-Testing includes the design and management of Unit-System-Alpha/Beta/UAT testing through rollout: identification of Agile Task testing for TTD (i.e., required unit, system and UAT for each task when assigned); creation of detailed scripts, and running those scripts.
• In both Agile and Waterfall SDLCs I’ve particularly enjoyed working with SMEs owners and acting as an interface between business and technical departments.
• Systems range from Domestic and International Banking; complex CMS for Finance and Healthcare; Risk Management Systems in International Finance; image-driven purchasing systems for Pharmaceuticals; judicial systems for the State of Illinois; and international Legal/Governmental Document Management, among many others.
• In addition to hands-on web and object programming (Domino; VB; Java API; JS; HTML; XML; etc.), my Enterprise integration experience includes relational and flat warehousing systems (script LS, OLE transfers, middleware), and related DWH enterprise mapping of Oracle; AS400-mainframe; SQL Server; FoxPro; Cad Cam-Primavera for storage, duplication review, data flow and “clean up” of many backend relational and legacy systems, as well as designing new flow paths. Integration experience includes direct programming and design.
• I also write professionally between technical contracts (non-technical). Multilingual.

SYSTEMS, LANGUAGES:

• JIRA-Structure (system administrator), VersionOne
• Reporting & Management tools: LeanKit; AgileHealth; etc., MS Visio; MS Project Manager; SharePoint; Caliber; Documentum; ArborText; Accept360; Crystal Reports; etc.
• Remedy; Quality Center; Selenium
• Primavera; Oracle; DB2/AS400 and mainframe; most common SQL packages (SQL Server; MS Access, MS Project; MC Visio; FoxPro, DB2);
• Middleware: DECS, LEI, ReplicAction, MQSeries, Z-Merge, Sentinel, NotesPump, Notrix; ETL Informatix.
• Desktop Publishing Packages, Graphical Editors for Windows and Macintosh.
• CBT - CBE Coding using Course of Action; Toolbook, MS proprietary internal CBT tool DOT (Daughter of Ted);
• Hyperlinked Full-text Retrieval Packages, Imaging, Same-time Communications (CERL PLATO through current web, Domino, etc.)
• Visual Basic: Advanced Notes / Domino Function & COM; LotusScript; JavaScript; HTML; CSS; Visual Basic; XML.
• Waterfall and JIT/Lean/Agile SDLCs (Scrum - Kanban - Iterative)
• Agile Trainer; Agile Program Manager; Scrum Master - Project Manager; Agile Business Analyst; Test Lead; Trainer; Writer

PROFESSIONAL EXPERIENCE:

Confidential

Agile Coach

Responsibilities:

• Create and conduct training/workshop for client to transition from Waterfall to Agile
• PO, Scrum Master, Dev Team.
• Observed impact of “conflicting-Agile” methodologies in multi-vendor, multi-department environment, as well as internal UML-Agile conflicts.
• Tailored processes and created new artifacts to overcome these conflicts, in addition to authoring and teaching “Agile Best Practices” document for client firm (Scrum and Kanban) control over 5 vendors in 6 countries over 14 streams of mixed Agile methodologies control over velocity at Confidential level (i.e., slow/unpredictable velocities in high-turnover environment control over poor communication among stream leads risk over scheduling to meet release date control over Waterfall streams within Agile Program.
• Created and enforced new artifacts/meetings to track or eliminate risk, below:
• Created Agile “Best Practices” document, used as basis for Agile adoption across entire company worldwide (use of Scrum and Kanban, use of JIRA and links to online JIRA training, etc.).
• Created and distributed “Welcome” on-boarding electronic packet and mandatory on-boarding procedure for all new hires: using this document, new hires (vendor or new permanent ) were actively coding in Confidential by afternoon of second day;
• Created Program End to End (E2E) Story control artifact documenting mandatory flow of all stories from initial Customer need to final Release for entire 14-stream Program to control Risk, e.g., increase reliability of scheduling; increase velocity of Sprints; decrease confusion in communications; increase ;
• Established and led weekly Scrum of Scrums for all Development programs;
• Created Risk and Dependencies artifact for used in Scrum of Scrums;
• Created new Story and Rules formatting requirements to increase Confidential velocities, and eliminate existing confusion of multiple vendors applying “their” version of Agile simultaneously;
• Created Story formatting presentation, and presented to Business Owners and developers;
• Created and maintained new Top Program-level reporting incorporating Waterfall streams into Agile reporting
• Negotiated purchase of JIRA Structure add-on, loaded and configured Structure in JIRA;
• Did all Confidential reporting (e.g., burn-downs, week-to-date burn-ups against Release goals, etc.);
• Created all Scrum boards;
• Created and maintained physical Program Scrum board;
• Acted as Scrum Master to web-development team when needed

Primary Technologies: JIRA-Greenhopper-Structure; XML/MarkLogic; JAVA/HTML5/JS.

Confidential

Business Analyst

Responsibilities:

• Created all documentation for 11 concurrent projects in a CPD per project (Consolidated Project Document)
• Created all business process diagramming;
• Created all QA scripts;
• Created/maintained all project schedules;
• Acted as SME/tech interface.

Primary Technologies: PeopleSoft (central bank Management Reporting Processes); Db2-Cobol (central Bank Data Warehouse); Quality Center; ETL Informatix.

Confidential

Agile Business Analyst

Responsibilities:

• Complex process diagramming;
• Use Case/Actor diagramming before transition to Agile
• Wrote core architectural/requirements document for each Confidential (retained in Agile)
• Helped Scrum Master devise Confidential “overlap” schedule for BA-Architect.
• Helped Scrum Master transition to Agile, e.g., explained differences from project manager and temporarily took on Scrum Master responsibilities such as removing blocks.
• Agile Story creation and weighing (Planning Poker)
• Identified risk of slowing Confidential velocity due to poor User Stories: recommended new construction (Business users based in Montreal, then took additional training)
• Identified lack of control on MSP-developers
• Poor dev Confidential velocity Poor unit and system testing Client denied access to all code
• Called MSP tester in Belarus at 3:00 AM US Central time to discuss. Female tester not being supported by male Belarussian management - cultural issue - no guidance, no time, no testing templates.
• My solution - bypass MVP management and add all TDD script creation and planning to Scrum Story task assignment, and daily scrums. Once supported by the team, testing improved and velocity increased significantly.
• System testing - Introduced changes in system test template; helped write scripts and conduct tests.
• Client denied access - client scrum master had not wanted to press for access. After discussion with him, I escalated to higher levels cc’ing scrum master and reminding all of specifications of original contract allowing complete access.
• Re-designed program’s SharePoint space.
• Advised all scrums on writing in all deliverables/helped several teams with their writing.

Primary Technologies: Documentum; ArborText; VersionOne; SharePoint

Confidential

Business Analyst; Project Manager; Test Lead

Responsibilities:

• Requirement Specification and Design Documentation (RSDDs);
• Business Process diagramming (Use case; Business Process Flows; Limited structural diagramming in waterfall streams);
• UI Screens
• QA Strategy document for Iterative Agile Primavera stream;
• QA scripts.
• Managed On/Off Boarding stream.

Primary Technologies: SharePoint; Visio; MS Project Manager; PeopleSoft; Remedy; Team track; Primavera; FileNet.

Confidential

Server Administrator

Responsibilities:

• Troubleshooting malfunctioning OOO, Archive, Calendar and other bugs for Notes 8.5.0, and upgrade to 8.5.1.
• Also high level review of Notes 8.5.1 Designer for Client's Chief Administrator.

Primary Technologies: Notes Domino 8.5.1

Confidential

Server Administrator; BSA

Responsibilities:

• Restore crashed Mail Server, backed-up mail
• Associated testing, etc.BSA planning for reorganization of outdated OU structure, servers, impact on dBs and mail, etc.

Primary Technologies: Notes Domino 7.5

Confidential

Object developer

Responsibilities:

• Extensive debug and addition of new functionality to financial analysts’ mobile research system used by OakMark International Funds.
• Object code (JAVA; Domino)
• Advanced Lotus Script and TOMS/Bloomberg integration
• Wrote/oversaw all testing and UAT
• Wrote all require process flows.
• Creation of Notes Administration procedures for all Implementation to Production Notes Domino systems at Confidential, including Domino Connectors to TOM’s system (e.g., implement prep, implement, backup, failover plans, etc.)
• Trained client in the above.
• Used JIT/Lean approach to manage
• Extreme programming, utility-based release; Product-Owner driven (daily scrums with product owners) TDD

Primary Technologies: TOMS; Lotus 1-2-3; COM; Notes Domino 7.0.1 and associated object languages

Confidential

Business Analyst

Responsibilities:

• Use Case/Actor diagramming;
• Requirements gathering;
• Business Process Diagramming;
• UI design;
• Analysis of different internal systems (e.g., Notes integration with multiple legacy backends);
• Analysis of migration from Notes dBs to other platform (e.g., Exchange);
• Extreme Object development (client server and Domino);
• External image storage
• Systems include primary International Risk Assessment in International Risk; several HR systems.

Primary Technologies: iSeries; MS Visio; SQL; Notes Domino 6.5.3; Exchange.