SUMMARY

Agile Project Management Waterfall Project Management Portfolio Management Business Analysis Reporting & Metrics Vulnerability Management Data Analysis Business Relationship Management Program Management IT Business Services Project Management Office Change Coordination

TECHNICAL SKILLS

MS Office Suite MS Project Clarity PPM Visio SharePoint Skype WebEx BOX iTracker EXPERIENCE WITH PWA (Project Web Access) Confluence / Jira Tableau ALM (Application Lifecycle Management) Tech Tools BMC Remedy (PAC2000)

PROFESSIONAL EXPERIENCE

IT PROJECT MANAGER / BUSINESS ANALYST

Confidential, Charlotte, NC

Responsibilities:

• Present Drives and supports regulatory processes related to vulnerability management in an effort to assist with change coordination.
• This includes partnering with application managers and teams to ensure remediation efforts are executed on time.
• Assists in various remediation efforts including requests to patch, upgrade and decommission software that is vulnerable (Java Patching, Middleware Configuration & EOL, MS Windows Patching, Database EOL & Tech Currency).
• Partners and builds relationships with cross functional teams including 16 application managers and their delegates, developers, implementation managers and product owners (Middleware, APCoE, etc.)
• Reviews and researches game plans including: (server info, database info, integration points, etc.) and communicates requirements to development team.
• Coordinates schedules for multiple vulnerabilities with stakeholders at weekly meeting using online workflow tools.
• This includes and initial review of the game plan and thorough documentation of an agreed upon installation schedule.
• Tracks daily progress and assist with prioritization to assure remediation completion is successful and on time.

IT PROJECT MANAGER

Confidential, Charlotte, NC

Responsibilities:

• Supported Program Managers in key areas including: project management and coordination of small to large size projects, maintenance of project artifacts, project status and metrics reporting, scheduling and coordinating of project activities.
• Assisted Program Managers in creating and maintaining project planning and budgeting using MS Project/PWA (Project Web Access), SAP.
• Created and delivers presentations for senior leadership on program or project goals and plans, including ongoing progress/status report.
• Actively joined daily SCRUM meetings to maintain and track Application Availability SLA (Service Level Agreement) metrics to report to key customers.
• Conduct monthly Project SOX audit to ensure project artifacts are in compliance with internal controls over financial reporting.
• Managed PWA (Project Web Access) administration, including project metrics analysis, team communication, resource planning, timesheet entry, risk analysis, report generation and document control.

IT PORTFOLIO MANAGEMENT ANALYST

Confidential, Charlotte, NC

Responsibilities:

• Managed project portfolio, prepared portfolio reporting metrics to all stakeholder and executive leadership.
• Responsible for developing, supporting and ensuring compliance to processes to enable consistent and repeatable investment decision - making choices.
• Developed, implemented and enhance project portfolio metrics and reporting to capture weekly, monthly and accumulative trending.
• Enforced and communicated project portfolio governance policies and procedures for project lifecycle management (SDLC, Policy, Best Practices).
• Lead portfolio planning, status development/reporting, risk mitigation and change management activities in tight coordination with IT Leadership.
• Created and delivered presentations that focus on key strategies, tactics, deliverables, financial projections, and financial results with highlights for quarterly Operations Review.
• Guided IT Management and Business Partners through the process of assembling project proposals and ensuring appropriate approvals are obtained.

IT PROJECT COORDINATOR

Confidential, Charlotte, NC

Responsibilities:

• Administered and managed the design, development and implementation of Project Portfolio Management (PPM) tool Clarity PPM. Led small projects under the direction of a Senior Project Manager or PMO Senior Manager. Shepherded PMO governance activities to ensure projects follow guidelines and requirements.
• Monitored and maintained project plans, project schedules and all project hours.
• Enforced project management methodologies, templates and processes.
• Administered Clarity PPM tool; subject matter expert (SME) through troubleshooting and managing open issues.
• Established and maintained PMO files, project data, portfolio data, methodologies and training documentation.

MORTGAGE LOAN ANALYST

Confidential, Charlotte, NC

Responsibilities:

• Reviewed and analyzed default mortgage loan documentation.
• Appointed as Vice President Loan Documentation to execute sensitive documentation on behalf of the bank before mortgage loans were presented in foreclosure hearings.
• Analyzed and validated key documentation and requirements, including mortgage disclosures, loan and income documentation, assets and appraisals prior to the application of applying mortgage finance calculations.
• Ensured all loan documentation followed investor and internal guidelines, as well as state and federal regulatory requirements.