SUMMARY

• ICT Professional with 20 years international experience in managing ICT operations and projects.
• In - depth experience in industry leading ICT operational processes, project management and software development methodologies such as ITSM, Prince2, PMBOK and Agile.
• Large corporate and greenfield business management experience.
• Successful delivery on strategic objectives in retaining market share in various regulated markets for the world’s largest supplier of online gambling systems.
• Successful operational management of regional operations for an online gambling MNE in Asia.
• Successful delivery of a client loyalty program for one of South Africa’s largest retailers.
• Successful delivery of a business process management system for Botswana’s largest cellular companies.

TECHNICAL SKILL

• IT Operations Management
• Product Portfolio Management
• Program Management
• Project Management
• General Management
• IT Service Management
• Software Development Management
• IT Support Management
• Business Development
• Risk Management
• Communication Intelligence (CQ)
• Emotional Intelligence skills (EQ)
• Banking & Finance
• Online Gambling
• Diamond Mining
• Private Enterprise
• Government
• Retail Trade
• Motor Vehicle Manufacturing
• Software development
• IT Support Services.

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential

Responsibilities:

• Operational management of Third party software vendors, development and support teams.
• Contracts management and financial management of multi-million-rand budget.
• Compliance with corporate and supply chain governance processes.
• End-to-end delivery of projects.
• Executive Board communication.

Project Manager

Confidential

Responsibilities:

• Operational management of Third party software vendors, internationally distributed development and support teams.
• Contracts management and financial management of multi-million-rand budget.
• Executive Board communication and Stakeholder management.

Senior Technical Manager

Confidential

Responsibilities:

• Team management.
• Regulatory compliance interaction with international regulators, operators and auditors.
• End-to-end delivery of product roadmap for Casino, Bingo and Poker into all existing and new regulated markets.
• Software Vendor Management
• Regulatory advisor to clients.
• Corporate governance and probity.
• Commercial management, pre-sales, sales and after sales support.
• Executive Board communication.
• Delivery of executive strategic objectives in retaining market share in regulated markets.

Operations Manager

 Confidential

Responsibilities:

• Operations management of day-to-day functions with local office team.
• Team management.
• Regulatory compliance interaction with local and international regulators, operators and auditors.
• End-to-end delivery of product roadmap for Casino, Bingo and Poker into all existing and new Asian markets.
• Corporate governance and probity.
• Commercial management, pre-sales, sales and after sales support
• End-to-end software product delivery and support in Asia with focus on localised content. (Casino, Poker and Bingo Products)
• Software Vendor Management
• Client relationship management with established and new operators.
• New client contract management through corporate affairs probity process.
• Executive Board communication.
• Implementation of executive strategic objectives for the Asian Market.

Technical Consultant

Confidential

Responsibilities:

• End-to-end delivery of product roadmap for Casino, Bingo and Poker into all existing and new regulated markets.
• Client relationship management.
• Management of product certifications with established certification houses in the online-gambling industry.
• Regulatory advisor to clients.
• Team management.
• Regulatory compliance interaction with international regulators, operators and auditors.
• Software Vendor Management
• Regulatory advisor to clients.
• Corporate governance and probity.
• Commercial management, pre-sales, sales and after sales support.
• Executive Board communication and Stakeholder management.
• Delivery of executive strategic objectives in retaining market share in regulated markets.

Project Manager

Confidential

Responsibilities:

• Project governance according to the client PMO project governance standards.
• Project Initiation, Planning, Execution, Monitoring, Controlling and Closing.
• Software roadmap management.
• Stakeholder management.
• Software regulatory certification.

Senior Project Manager

Confidential

Responsibilities:

• Operational Ownership and Management of the Project Management Office.
• Establishment of policies, procedures and administrative management governance.
• Commercial Management of Budgets.
• Executive Board communication and Stakeholder management.

Project Manager

Confidential

Responsibilities:

• Collaborated with more than 200 team members from various sections of the company.
• Responsible for the development and post development support of all business applications.
• Contracts management.
• Service-level support management.
• Project governance according to the client PMO project governance.
• Project Initiation, Planning, Execution, Monitoring, Controlling and Closing.
• The various facets of Risk Management, Integration Management, Financial management, Human resource management, Project Procurement, schedule management and Scope Management.
• Software development methodologies included Waterfall, Scrum (Agile).

National Branch Manager

Confidential

Responsibilities:

• As Branch Manager I managed the day-to-day operations of the branch office, ensuring growth and profitability.
• My wife suffered from a life threatening medical condition and hence we decided to return to South Africa for medical treatment.

ICT Consultant

Confidential

Responsibilities:

• Project Manager
• IT Support Consultant
• IT User Support Manager

Network Administrator

Confidential

Junior Network Administrator

Confidential