Project Manager Resume

SUMMARY:

Strong experience in setting up test environments in AWS (EC2, RDS, VPC, Redshift, S3)
Load balancing in AWS to ensure high reliability and scalability
Flexible and highly adaptable in a fast paced scrum environment
Bridging the gap between developers and operations team
Experience with public and private clouds
Experience writing queries in SQL for business analytical purposes and building databases in redshift

SKILL:

Languages: Python, Bash, SQL Hardware: Mac, Windows Database: Excel, Redshift, SQL DevOps Tools: Ansible, Terraform, AWS Monitoring Tools: CloudWatch, NAGIOS Web Technology: Apache Web Server, NGINX Virtualization: VMWare, Ravello

Operating Systems: Linux, Mac, Ubuntu, Windows Server 2012 R2/ Windows 2008 Tools: UltraDNS, Jira, ServiceNow, Zendesk, Cisco Meraki, Avaya, Zoom, Webex VOIP: Avaya, Ytel 2.0, Ytel 3.0

EXPERIENCE :

Project Manager

Confidential

Responsibilities:

Migrating SQL server to redshift.
Creating the company’s first ETL process.
Manipulating the billion lines of raw data into actionable business decisions.
Moving, joining, creating, deleting and updating tables and records to ensure data integrity.
Balance the monthly budget for the business intelligence team.
Procuring BI tools that could help automate some of the manual tasks that the team performs on a daily basis.
Managing expectations from other departments when they send in RFPs, sale requests, or ad - hoc analysis

Help Desk Analyst

Confidential

Responsibilities:

Trouble shoot all wifi and printer issues that occur in house.
Lead three projects to create different testing environments using AWS EC2 (Ubuntu AMI) with web servers installed and all patches up to date.
Maintain security patches and group policies on windows server ( ) to decrease chances of being hacked.
Network resource monitoring using Cisco Meraki cloud to ensure stability and reliability of our internal network.
Deploy SSO solution to internal-users in order to maintain HIPPA compliance.
Procure videoconference software and hardware to help company create webinars for end-users.
Work on projects like setting up Apache web servers, NGINX web server, installing SQL databases.
Create group policies for automatic updates for internal servers to ensure security compliance.
Provision new employees with extension and hook up new telephone equipment to VOIP server.

Phone Administrator

Confidential

Responsibilities:

Lead the analysis for campaigns that spanned across the 50 states, identifying strong trends and turning data into sales.
Proactively chose what campaigns to run to maximize profits for the company.
Parsed data from different databases to for easy readability.
Coached the sales team to help them achieve their daily quotas.
Created guidelines for the company to assist in with new personnel.
Researched alternatives to current software subscriptions saving the company thousands of dollars a year.
Worked with different departments to identify goals for each sales rep and benchmark for them to reach by each quarter.
Manage YTEL 2.0 phone system including but limited to, creating reports for upper management of current profits, create phone filters to ensure compliance with campaigns the company is currently running, create user accounts and delete user accounts as necessary.

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