Program Manager Resume
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SUMMARY
- Over 20 Years of Project Management experience
- Over 15 Years Program Management experience
- PMP Project Management Certification
- Certified Agile Professional
- Certified Foundations of DevOps
- Proficient at contract expansion and business growth
- A Certified Project Manager and Agile Professional with over twenty years of IT industry experience with technical knowledge and leadership in government and commercial contracting.
- Over fifteen years’ experience leading HHS and DHS government programs while delivering expanded growth to the programs.
- Experienced at building and expanding business programs while providing full software development life cycle and infrastructure support.
- Process development and implementation for agile and waterfall projects.
TECHNICAL SKILLS
Software: Microsoft Project, SharePoint, JIRA, Confluence, Amazon Web Services
Operating Systems Languages: Unix, Visual Basic, Linux, Solaris, .Net, Java, Windows, Java
PROFESSIONAL EXPERIENCE
Confidential
Program Manager
Responsibilities:
- Program Manager assigned to lead the Department of Homeland Security (DHS) U.S. Federal Air Marshal Service (FAMS) Mission Scheduling and Notification System’s (MSNS) Applications Development team for the Transportation Security Administration (TSA).
- Lead and manage a twenty - person multi location agile development team developing and maintaining multiple applications used to monitor available air traffic, prioritize available missions, assign marshals, monitor missions, and track mission statistics. The team is also responsible for the creation and management of the FAMS personnel management system which tracks personnel records, training requirements, weapon inventory, and passports.
- Transferred projects from the waterfall methodology to the TSA agile development methodology implementing the continuous integration continuous development DevOps processes and procedures where possible. Manage four scrum teams executing two to four-week sprint cycles engaging with the government throughout the entire SDLC. Implemented software development lifecycle processes to include defining system and integration requirements, development, testing and release management. Coordinate and lead end user training and acceptance testing.
- Problem tracking management using JIRA and Remedy. Implemented two test pilot projects integrating a TSA agile development project into the cloud using AWS, Jenkins and GIT.
- Lead all program management activities including overseeing all aspects of project design, planning, cost estimates, budgets, staff and schedules to ensure conformance with program service level agreements (SLA’s). Interact and report on project deliverables to the Government Contracting Officer Representative (COR), Government Project Management Office (PMO)and other customer representatives. Proactively seek out new business opportunities to help increase the value of the project and the company.
Confidential
Project Director
Responsibilities:
- Project Director responsible for a 60 million dollar HCQIS Independent Verification and Validation Support (HIVVS) contract within the Centers for Medicare & Medicaid Services (CMS) Clinical Standards and Quality (CCSQ) Information System Group (ISG). Provide senior leadership, oversight, coordination of all program activities and business development activities for the program.
- Duties include providing monthly deliverables in accordance to the statement of work and SLA’s, monitor and maintain financials and staff and provide a single point of contact to the CMS Contracting Officer and Operation Managers. All business development activities to include lead Capture Manager for all potential customers. Expanded contract total by 20 million in the first three years and staff from 55 to 103 employees.
- Program Manager for the agile Quality Payment Program (QPP). Implementation and transition of projects from waterfall to the DevOps methodology. Facilitation, management, and implementation of the project methodology across multiple teams to include creation, facilitation and management of the project schedule, required project artifacts, change control process, lessons learned and project retrospectives.
- Coordination and participation in designated project reviews with internal and external teams. Product owner for quality assurance and V&V testing to include the implementation of JIRA and Confluence.
- Established a Testing Governance team for the program that created a defined approved testing model along with the corresponding standard operating procedures for project integration. These artifacts served as the basis for conducting audits to verify procedures were followed by all contractors.
Confidential
Senior Program Manager
Responsibilities:
- Project Manager for numerous projects in the areas of Infrastructure, Software Development, Quality Assurance testing, Verification and Validation (V&V) testing and automated testing.
- Data Center M anagement for all power, floor and cooling capacity requirements, fire suppression systems, generators, UPS systems, cabling, maintenance records and inventory.
- Project Manager for three data center expansions to the existing data center to include designing space, power and cooling requirements. Provide Data Center tours for new and existing customers .
- Established a Testing Center of Excellence team and implemented testing tools and test processes along with the creation and maintenance of isolated test environments.
- The team is proficient in requirements analysis, test case development, defect management as well as system and integration testing.
- Projects require knowledge of HP QuickTestPro, LoadRunner, and Quality Center; Microsoft Windows Suite; Microsoft Access, Oracle and SQL Server; Visual Basic; custom CMS software; and other commercial-off-the-shelf software products.
- Prepare a significant amount of project and process documentation, including the design and implementation of Software Development Life Cycle Process and Procedures and Data Center Infrastructure Procedures. Perform all business development activities in an effort to expand our base business and to respond to solicitations and proposals.
Confidential
Project/Test Manager
Responsibilities:
- Build the testing organization from one person to two teams of four testers.
- Project management duties to include creating project schedules; coordinating multiple releases with the project teams; hiring and budgeting of the staff.
- Implementation of test processes, procedures, models, metrics, and reports for the organization and implementing test software, such as, Rational Test Manager, Robot, Robotj, and RequisitePro into the testing department.
- Creating, executing, and monitoring system performance tests as well as creating automated regression test scripts using Rational Robot and RobotJ.
Confidential
CEO
Responsibilities:
- Provided project management leadership and training to the team and was responsible for creating and maintaining project schedules and resources using Microsoft Project
- Created an automated regression test suite for a Web and client/server system using Mercury’s Winrunner.
- Creating and managing a regression test plan and data using the VI Editor, which was updated and executed every release
- Perform user acceptance testing
- Testing Oracle data migration using SQL
- Implementing testing methodologies, procedures, models and metrics
Confidential
Test Engineer
Responsibilities:
- Testing on customer conversion data on a UNIX system
- Creating and manipulating test data files for testers using the VI Editor
- Loading data and retrieving results from Sybase database tables using DB Artisan and SQL
- Testing new and enhanced code for a GUI application coded in PowerBuilder on a client/server platform
- Designing automated regression test suites using QA Partner, an object oriented test tool
- Creating basic UNIX shell scripts to assist in automating the test process
- System and volume testing Computer Telephony Integration, Interactive Voice Response, and desktop applications with the QA Partner and Hammer test tools
