SUMMARY:

• Experienced in project management offering 7 years of success leading all phases of diverse technology projects
• Business strategist in planning and managing multimillion - dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains
• Excellent communicator in leveraging technical, business and financial acumen to communicate effectively with client executives and their respective teams
• Expert in agile and waterfall project management methodologies and able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets
• Expertly direct the planning and execution of multiple projects leading both local and virtual teams
• Implemented standardized project management methodologies, cost controls, and best practices
• Managed daily operations, prioritize resources, and develop creative solutions to broad issues

TECHNICAL SKILLS:

Commercial awareness & Business Acumen Experience working in a multi -vendor environment Good conflict management and prioritization skills Can understand and document project requirements and dependencies Excellent documentation & report writing skills Experience managing change within CRM, Marketing and Finance systems Demonstrated ability to work with and support cross-functional project teams Ability to manage multiple projects simultaneously and under pressure Strong attention to detail and focus on task completion Internal and External Stakeholder Management Windows, Linux, Mac OS X Active Directory, Middle-Ware MS SQL Server 2012, LAN, WAN EMC Centera storage DHCP, DNS, VPN, IT Incident Management VM ware 5.5, SIEM, IDPS, Firewall ITIL, NOC, NIST 800-53, SANS PCI-DSS/HIPPA, WBS Microsoft Project, PMO Toolkit Workfront, ServiceNow Microsoft Office 2016 Sharepoint, Skype, Wiki, JIRA Epic(EMR), COTS, RTLS ACO, Cerner Millennium Cloud, AWS EC2, Azure SDLC, Lean Six Sigma, SCRUM C level executive interface Regression Testing 

EXPERIENCE:

IT Project Manager

Confidential, Carlsbad, CA

Responsibilities:

• Providing project management for Global IT initiatives for the organization
• Scope projects and programs for stakeholder’s input of requirements and specifications
• Manage global program and project tasks with allocated resources and budget using AGILE/SCRUM methodology
• Managing a domain migration from single-level domain to fully-qualified domain naming system
• Implemented a Mass Emergency notification system called Everbridge to all local and international locations
• Worked with Compliance, Procurement and Salesforce team to integrated a KYS system to vet new suppliers
• Managed UPS upgraded in Datacenter, contract management system in Servicenow, auditing of physical security, opening new office in Taiwan, adding payment card system in Spectrum RDS, provide access to Melee diamond grading machines, and perform remediation of Microsoft, VM ware, Linux, Oracle and COTS third-party license products

IS Systems Manager

Confidential, Mission Viejo, CA

Responsibilities:

• Providing reliable and stable services to over 200 employees and 10 departments
• Assist in Aeries SQL version 2012 database migration to school year 2018/19
• Enhancing operations and management systems in increase automation and improve visibility into system performance and usage
• Worked with Cybersecurity firm CyberRadarSystem to perform Penetration testing on our network
• Reviewed with development team possible Man in the Middle Attack on custom school softwares
• Documenting CyberSecurity policy and plan to roll out to the whole school district
• Consulting with Stakeholders to implement new technology solutions
• Planned, organized, integrated, and evaluated the work of assigned technology staff
• Developed, implemented, and monitored work plans to achieve goals and objectives
• Contributed to the development of and monitored performance against the annual department budget
• Supervised and participated in developing, implementing and evaluating plans, work processes, systems and procedures to achieve annual goals, objectives, and work standards
• Managed the performance of staff, interviewed and selected new staff
• Established performance requirements and personal development targets
• Regularly monitored performance and provided coaching for performance improvement
• Managed the design, development, implementation and maintenance of a wide variety of technology solutions and services applicable to assigned areas of responsibility
• Gain in-depth applications and systems knowledge to continuously improve the operational efficiency

Technical Project Manager

Confidential, Fountain Valley, CA

Responsibilities:

• Identified complex application components and it’s interdependencies, application interaction with stakeholders, business impact of down time, application interaction with internal users and external entities, hosting environment, performance, availability expectations and security
• Prepared execution and testing strategy for reliable relocation with minimum downtime, demonstrated effective communication and coordination between wide range of stakeholders like business users, external vendors, service provider, testing groups, system administrators during planning and actual move
• Designed innovative templates for information gathering, made presentations on move strategy to wide range of stakeholders, compiled data and prepared rare documentation that include application architecture, data flow diagrams, device and component interdependencies, business impact, application performance baselines, support information
• Extensively used HP PPM Project and Portfolio Management tool to create project plans, scheduling, resource allocation, progress tracking, budget spending, and reporting
• Worked with colleague at LBM to implement new Radiology department imaging system called Carestream to connect with Long Beach Memorial System
• Assisted and worked with vendor on rolling out Perfectserve for CHLB allowing nurses to communicate with physicians using smartphone devices
• Co-ordinate and managed the migration of Cerner Classic to Cerner Millennium at CHLB
• Co-ordinate and managed and implemented new Ultrasound GE Logiq E9 model system in Radiology
• Assisted in documenting all phone jacks and port for new PBX upgrade at CHLB
• Assisted in implementing Computrition for Food Services department
• Currently working on Tracemaster/iECG Intellispace, iSTAT device, and Carestream upgrade
• Gain in-depth applications and systems knowledge to continuously improve the operational efficiency
• Worked with clinical department teams to enhance, document, and improve the operability of user experience

Associate Project Manager

Confidential, Santa Ana, CA

Responsibilities:

• Managed and evaluate production and integration systems by performing remediation efforts, collecting enterprise information, tracking plan of actions and milestones, and building residual risk reports and monitoring
• Worked involved moving Virtualization of multiple key application from Santa Ana, CA to Minnetonka, MN datacenter with major activities involved in architecture reviews, capacity planning, work scheduling, implementation planning and execution, post implementation planning and execution (cut-over and normalization)
• Worked in replacement and fresh of new hardware, upgrade underlying OS and databases to its new versions for 55 business applications hosted on 245 legacy servers
• Key technologies covered in the refresh Windows and Linux, VMWare VM 2.5 and VM3
• Installation and configuration of monitoring tools, SQL clustering with associated replication technologies(Timeline: 11 months, budget: $4.5 Mil)
• Managed multiple technical teams with various technical skill-levels, established industry wide best practices for maintaining system configurations, OS standardization, hardware and software baseline, and handshake between the different groups, server hardening process, documentation of installation procedures and support information
• Daily administration such as troubleshooting end-user issues, software bugs, OS, database, and backups of Confidential enterprise system
• Planned with development team to perform monthly release of new source codes, fixes and patches for Pharmacy and Specialty drug systems
• Implemented a PCI/HIPPA project to send credit card information to TrustCommerce for confidentiality
• Participated in build and release management role to plan and execute each stage of SLDC from end-to-end
• Analyzed and troubleshoot business and functional problems to prioritize and schedule for upcoming release
• Performed daily scrum with offshore team base on agile methodologies

Systems Analyst

Confidential, Monterey Park, CA

Responsibilities:

• Analyze complex projects and IT requests, design, build, test, and deploy software to support business objectives
• Write Application Design Specifications to document the recommended solution
• Use best practices and knowledge of internal or external business issues to improve services and solve long-term problems
• Participate in DEV integration testing, coordinate with Environment services, Corporate IT for software releases to Test, Stage and Production environments
• Act as subject matter expert and support end users in the use of the overall system solution
• Support and coordinate Issue Management events from identification through resolution
• Performed daily scrum with offshore team base on agile methodologies

Business Systems Analyst

Confidential, Irvine, CA

Responsibilities:

• Planned and built out middleware infrastructure (SOA, OSB, WS Domains) on to multiple runways to support highly-available and scalable services for in-house mission - critical applications
• Worked in conjunction with internal database team to create Confidential database, user account creation, run SQL scripts to create rows, tables
• Forecasted space requirements for database growth regarding Imaging usage
• Monitor, maintain, and troubleshoot core Confidential applications to ensure full productivity & 100% uptime
• Work closely with PM to leverage different area of technical resources to drive toward milestones and deadline
• Hand on experience on troubleshooting complex JVM related issues on performance, GC, memory leak
• Participated on-call 24x7 support for all critical production applications / services

Systems Engineer

Confidential, Costa Mesa, CA

Responsibilities:

• Responsible for administrating enterprise-wide Web and J2EE applications from all phases of software life-cycles (eg: mission-critical/high traffic and highly available intranet sites)
• Supported and troubleshoot electronic document management system called Confidential applications such as Image Services, Webservices, eProcess
• Managed web server (Apache, SUN iPlanet) and BEA Weblogic server including administration, performance tuning, troubleshooting, preventative maintenance, and capacity planning in Solaris and Redhat OS
• Play an integral part of technical lead to plan and execute P2V projects to migrate end of life legacy apps
• Extensive knowledge and work experience in architecting and hosting web servers, F5 routing, HTTP protocol, SSL, and clustering & load balancing technologies
• Experience in bash shell scripting to automate and improve daily and recurrent tasks
• Constructed concise and complete technical documentations to improve existing procedures and work flow