SUMMARY:

• An information services and business strategist, leading successful planning, development, and deployment of multimillion - dollar enterprise applications, technology projects, change initiatives, business process improvements, regulatory compliance projects and programs across automotive, financial, and healthcare industries.
• A credentialed project & program manager with expertise in project portfolio and program management through effective utilization of agile, scrum, six sigma, and waterfall methodologies.
• Extensive experience in budget & cost control, management presentations, resource allocation, large project team coordination, and alignment & integration of projects for optimal return on investment. Innovative in thought and solution, adept in building cross-organizational cohesion with varied stakeholders through proactive engagement.
• Collaborative leader, skilled in leading business & technical teams.

AREAS OF EXPERTISE & LEADERSHIP STRENGTHS:

Project & Program Management: Agile Scrum JIRA Project Management & Oversight Portfolio Management Process Analysis & Improvement Technology Assessment & Roadmap Budget Management & Cost Controls Contract Negotiations Performance Management Strategies Risk Assessment & Mitigation Plan Strategic Planning Team Building, Coaching & Leading MS Project Clarity Smart sheets Visio PowerPoint

Application Development Platforms & Tools: Windows Linux EMR EPIC QNXT EDI Informatica AWS ServiceNow Oracle Service Oriented Architecture SAP ECC SAP BPC SharePoint Active Directory & Federation Service Identity & Access Management Office 365 Splunk ProofPoint Iron Port SQL Server Data Warehousing Analytics Dashboard Design & Reporting Business Intelligence Cloud Computing

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Senior IT Project Manager

Responsibilities:

• As project lead build partnerships with Confidential ’s business customers and stakeholders.
• Lead healthcare technology transformation in collaboration with product owners, solution architects, and software engineers on medium and large-scale projects.
• Implemented Medi-Cal Eligibility Program for 2.4 Million members.
• Work closely with Confidential ’s plan partners Kaiser, Blue Cross, and many external vendors to ensure members eligibility and data integrity in systems.
• Led technical team in large scale implementation of Oracle Service Oriented Architecture (SOA) platform.
• Liaised with Electronic Data Interchange (EDI) team to migrate records from MHC system to SQL servers.

Confidential, Orange, CA

Consultant / Project Manager

Responsibilities:

• Served as lead information security project manager & consultant, responsible for applications and security projects across all Confidential health organizations.
• Established internal partnerships in a consultative role to provide guidance and develop processes pertaining to protection of patient information and HIPAA regulatory compliance. Audit SOX processes for Linux, Unix and Windows for auditability and security.
• Implemented multiple security projects for Confidential Health, including care delivery systems, Proofpoint messaging security, data loss prevention, and 2-factor authentication, savings in excess of $1M.
• Implemented agile / scrum project management for software development for Confidential Health PMO.

Confidential, Torrance, CA

Senior Project Manager

Responsibilities:

• Senior Project manager of information services department, in-charge of large-scale project implementation of enterprise applications.
• Collaborated with teams of solution architects, network architects & engineers, compute engineers, and database engineers in planning, designing, and building technology solutions for dealership, finance, and sales departments.
• Played a key role as workstream lead in the assessment, contract negotiation, selection, and implementation of ServiceNow as the global information technology service management application.
• Acted as global project lead for implementation of Business Planning & Consolidation (BPC) module for SAP.
• Served as Technical Lead and Project Manager for $2M dealer portal migration project consisted of 11 web portals, large SQL 2012 clustered farm, and over 2K custom web applications serving six thousand dealers.
• Led a team of over 50 stakeholders for the planning, design, and migration of e-mail system from Lotus Notes to Office 365.

Confidential, Los Angeles, CA

Vice President & Program Manager

Responsibilities:

• Planned, executed, and managed enterprise level projects engaging with all stakeholders in the project progress, milestones, status, issues, risk & mitigation plan, and customer expectations.
• Researched and identified financial systems reporting gaps and developed project proposals for improvements.
• Managed financial systems project portfolio valued in excess of $25 million.
• Played a key role as program manager in implementing technical solution for CCAR regulatory reporting.
• Implemented agile and scrum project methodologies for application development.

Confidential, Downey, CA

Consultant / Project Manager

Responsibilities:

• Managed Pharmacy Analytic Services Group of Confidential, tasked with identifying patient population co-morbidities, stratifying results, and providing Web-based reporting to clinicians in order to optimize patient care.
• Managed portfolio of 30+ custom Web applications consisting of Web farm and Oracle database. Develop full-scale project proposals, plans, budgets, timelines, and communications documents. Supervise, coach, and motivate as many as 20 IT developers and contractors.
• Led “Population Care Management” (PCM) project. PCM consists of several projects to identify the at risk population, stratify and deliver evidence-based care.
• Managed the work-streams for ‘Configurable Solution’ project. Redesigned 10+ population care applications to improve navigational flexibilities, improve user experience, implement configurability.
• Planned and implemented interactive voice response (IVR) system project with web based application for user interface and Oracle database as back-end query engine.
• Championed $2M four-region multi-phase Pharmacy Performance System project with more than 50 stakeholders.

Confidential, Woodland Hills, CA

Project Manager

Responsibilities:

• Liaised with senior medical professionals on development of Point of Care wireless Electronic Medical Records (EMR) Systems.
• Ensured adherence to business objectives, proper operational and clinical procedures, as well as HIPPA policies.
• Supported organization in adding IT infrastructure to better assist HMO clients in planning, designing, detecting, and implementing optimal care plans for their patients.
• Elevated patient care levels and enhanced communication among providers, specialists, and nursing staff by partnering with medical program director to advance clinical processes and procedures in EMR systems.
• Produced Patient Alert & Urgency Notification systems by leveraging cardio and vital signs monitoring technologies; designed and implemented Web based electronic medical records system.