SUMMARY:

An enthusiastic results - oriented leader with extensive experience partnering with stakeholders at all levels of a matrixed organization to build and implement strategies that can transform the way we do business to drive business value. Known for solving complex business problems from strategy to execution, dep th and breadth of technical and analytical skills coupled with a unique ability to build high performing teams that deliver innovative solutions and data driven insights.

SKILLS INCLUDE:

Strategic Planning Innovation Diversity & Inclusion Leading Teams Thought Leadership Leadership Mentoring Budgeting Financial Analysis Actuarial Analysis SQL SAS XML QlikView (Developer / Designer) Rally Python Microsoft Office Suite Data Mining Agile Methodology Process Improvement Project Management Waterfall Bridge Talent Scenario Modeling Change Management

EXPERIENCE:

Confidential

Product Manager/Product Owner/Scrum Master

Responsibilities:

• Drove robust measurement framework for profitable growth and expense reduction for Property, GL, Professional Liability, CMP, and Umbrella portfolios of business within all markets by implementing strategic solutions.
• Identified and advanced analytics synergies with business intelligence tools that deliver a cohesive and intuitive experience to meet the needs of our customers.
• Reduced monthly analysis cycle time of Return on Equity (ROE), Loss Ratio, Expense Ratio and Production from 2 weeks to 3 days and improved quality of results by developing new QlikView dashboards to streamline the analytic process of identifying key drivers of profitability and growth and monitor established KPI’s (Plan vs Actual).
• Increased growth and profitability opportunities by $10M-$20M by creating a New Business Development Opportunities data-driven process to identify new strategic external partnerships across Business Insurance.
• Delivered key insights to senior leaders around emerging industry trends and business opportunities in the marketplace relevant to Business Insurance for the quarterly analyst call.
• Led the development of new and innovative approaches to underwriting appetite and product segmentation design by creating scenario modeling that forecasted projected premium, loss and profitability while partnering with cross-functional areas including Finance, Actuarial, and Product Line Management VP’s.
• Led the management and execution of cross-functional agile teams to deliver on our strategic roadmap with high quality successfully and within budget using creative problem solving (Product Manager/Scrum Master) and scenario modeling.
• Improved workforce productivity by coaching, mentoring, and implementing cross- initiatives across the team.
• Led an innovation team that generated more than 30 new ideas on product composition and distribution opportunities.

Confidential

Product Manager/Product Owner/Scrum Master

Responsibilities:

• Led the development of formal business cases, prioritized based upon business value that align with technology strategy: design, development, enhancement, integration and maintenance.
• Led cross-functional globally distributed agile teams to successfully deliver high quality innovative strategic solutions to the marketplace resulting in over $30M of profit to the Business Unit over a 12-month cycle.
• Collaborated with Business Units to identify/clarify strategies that drive our overall profitability.
• Communicated effectively and clearly with senior leadership regularly to provide insights and transparency into program roadmap delivery such as s, risks, and opportunities by creating scenario modeling.
• Partnered with IT to create new and innovative approaches to architecture and design (see patent/inventor information) for conversion of models to the new platform and new model development that is extensible, scalable, as a microservice to exceed performance standards.
• Subject matter expert in Rating and Predictive Pricing Models, including Benchmarks and Data Management.
• Identified and documented scope of complex projects, developed and communicated program vision and roadmap, built agile Program Increment Plans and set priorities to achieve desired delivery dates successfully.
• Identified and managed variances in operating cost by monitoring program budget.

Director, Strategic Initiatives

Confidential

Responsibilities:

• Subject matter expert for the Small Commercial Business Platform (SCBP) from an Actuarial perspective providing support to all participating cross-functional areas for Composite rated, Split Rated, A-Rated and Predictive Models.
• Designed new rating plans for Technology Industry segment adhering to target ROE, loss ratio and expense ratio standards.
• Designed new rating plans for Professional Liability coverages (CYBER E&O, EPL, Printers E&O) for the Select Business Unit adhering to target ROE, loss ratio and expense ratio standards.
• Developed and delivered material and tools as needed to internal and external groups to support processing of new and renewal business on SCBP.
• Market Conduct subject matter expert for the CMP line of business.
• Collaborated regularly with Select Actuarial leadership, and project team participants from various business units to create opportunities for feedback and information sharing on projects.

Director, State Pricing

Confidential

Responsibilities:

• Managed $1 billion written premium proprietary commercial multi-peril (CMP) small business product in an actuarial capacity.
• Collaborated with field management to identify needs to drive profit and growth objectives and align them with division strategies.
• Oversaw compliance responsibilities which ranged from rates and filings to operations and implementation.
• Served as Division Liaison for St. Paul CMP conversion activities across all small commercial lines of business.
• Increased the accuracy of premium impacts of the St Paul conversion by creating a disruption tool (using scenario analysis) for the individual policy transition to the Travelers pricing plan and it was subsequently used in state pricing process in all 50 states.