We provide IT Staff Augmentation Services!

Director/senior Program Manager Resume

2.00/5 (Submit Your Rating)

SUMMARY:

  • Utilized Blue Prism to automate several dozen end to end projects increase processing speed, billing and reduce FTEs with a savings of over $10 million per year. Also experienced with UiPath and Automation Anywhere.
  • Recovered a $25 million Branch Transformation Initiative which involves infrastructure upgrades/refresh, integration, data center move and technology deployment. Over 100,000 banking I.T. systems were deployed to 1300 branches in 6 states.
  • Managed all cyber security, compliance, eBusiness, internet/cloud, risk analysis and firewall assets for the Confidential .
  • Reversed profit decline, improved profitability and successfully completed an $80MM global deployment/technology refresh.
  • As interim CIO $185MM Mortgage Lender/Financial Services company, I designed, programmed and implemented an RPA automated loan document creation/audit system that decreased production time by 75% and increased accuracy by 38%.
  • Immediate gain of over $2MM in increased business due to improved speed and accuracy.
  • Built and implemented an inventory RPA audit system and eDiscovery application that would compare all loan documentation vs. loans issued vs. loan payments. The difference discovered was over $100MM in fraudulent loans.
  • Completed a GDPR compliance analysis for a large NYC financial institution. Worked with Information Security, Legal, Compliance and the GDPR program team to development and implement security and data privacy policies and practices. The result was a to create a base - line and mitigation plan to implement controls, KPIs, policies and standards to further mature client’s overall data security program. Moved data center applications to Azure cloud. Complied with NY DFS 500 and CCPA.
  • Design and perform Table Top Exercises, IR Readiness Assessments, cloud migration, Incident Response Plans as well as conducting Privacy Impact Assessment (PIA) and GDPR Data Protection Impact Assessment (DPIA).
  • Exceptionally strong written and verbal communication skills. Able to comprehend the unstated business requirements while explaining very technical solutions in easily understandable terms. Proficient in solving problems and implementing solutions under tight budgets and deadlines.
  • Successful history of recovering projects that were failing and completing them successfully. Hands-on executive, capable of efficient management of all level of staff, budgets and clients.

CAREER OVERVIEW:

DIRECTOR/SENIOR PROGRAM MANAGER

Confidential

Responsibilities:

  • Encryption At Rest Project, for a major insurance company, to comply with NY DFS 500.15, that evolved into a company wide data encryption program that included over 100 applications. Extensive C-level and business owner communication and presentations.
  • Successfully completed several Security Audits and Projects for the Confidential .
  • This baseline gap analysis provided a current state of security/cybersecurity environment.
  • Audits included compliance such as GDPR, SOX, HIPAA, IAM and others.
  • Completed 100+ Base Tech refresh. Managed a global Windows7 to Windows 10 migration. Successful O365 POC became a rollout project with Azure.
  • Provided ‘best practice” information security and concepts and procedures relating to data management, data security, user access, provisioning, application security, system management physical security (PSI), cloud migration and security operations (SecOps).

Director of Security/Compliance Advisory/Sr. PM

Confidential

Responsibilities:

  • Successfully completed several Compliance and Security Audits to that provided a road map for improvements.
  • This provided the base line GAAP analysis and current state an organization to improve their security/compliance environment. Audits included compliance such as FDIC 370, GDPR, SOX, HIPAA, IAM, Tech Refresh and Win10 upgrades.
  • Provided Security and Compliance Audits for several financial services, engineering and Pharma and Biotech firms.
  • Created a Legal Security Advisory Practice to advise this untapped vertical of security best practices. xtensive M&A project management experience and SOC migration. Completed several cloud migrations successfully.
  • Advised Accenture, Avanade and Microsoft to establish a trusted identity practice with block chain, cloud and compliance projects and data center applications moves to Azure cloud. Implemented RSA Authentication Manager.
  • Managed an extensive HIPAA audit to include IAM, Asset Management, backup and recovery and risk management.
  • Trained at MS PPM technology. MS Project certified. Worked with several clients to develop a PPM road map for migration to Win10.
  • Provided O365 advice and plan to migrate to cloud several companies. Successfully completed several.

Senior Project Manager

Confidential

Responsibilities:

  • Managed several AI RPA projects including analysis, selection, SOW, project plan and deployment for Confidential and Confidential .
  • Automated several accounting functions.
  • Managed a global Windows7 to Windows 10 migration and cloud migration.
  • Consolidated thirteen (13) country specific sales tracking systems into one (1) new comprehensive global system with increased security, GDPR focused and saved $10 million in operating costs per year.
  • Used Agile methodology.
  • Managed the design and implementation of a security system to replace the manual labor intensive system to verify, when an employee is terminated, all access is removed.
  • Quantifiable ROI is over $10 million in savings.

Senior Project Manager

Confidential

Responsibilities:

  • Recovered multiple projects that were in danger of failing for a federal government and civilian organizations.
  • Projects included internet security and optimization of software and transitioning application to new platforms including implementation.
  • Rigid deadlinesmultiple vendors, matrix staff, among other issues, made these missions critical projects a challenge.
  • By utilizing best practices of PMBOK, Agile, ITIL, and Waterfall, coupled with frequent communication, made these projects successful. O365 and cloud POC.

DIRECTOR OF PROFESSIONAL SERVICES/SENIOR PROJECT MANAGER

Confidential

Responsibilities:

  • Took small projects that were failing and grew the account to over $6 million in revenue within twelve (12) months.
  • Managed both fixed price and time and expense (T&E or T&M) projects. Expedited payment when client was delinquent.
  • As Agile Scrum Master, implemented Agile at Scale (SAFe), PMBOK and other SDLC .
  • Effective use of change control to expanded business by 30%. Managed projects under constrained dates and crashed schedules. Weekly project status for Senior Managers as well as monthly financial reports and Playback Presentations for Executive Steering Committee. Managed, with vendor and Cigna, 837 / 835 HIPAA compliance.
  • Deployed Azure, MS Office365, security software upgrade/implementation and cloud application migration.
  • Overall portfolio of $100 million with 30+ staff of full time Confidential, consultants and client staff, located on and offshore.

SENIOR PROJECT MANAGER, IT, RISK, COMPLIANCE AND SECURITY

Confidential

Responsibilities:

  • Advised CIO on Technology Summit, Disaster Recovery, legislative reports, security, compliance and cloud migration.
  • Create and managed PMO. Reduced the time spent on managing the environment by 60%, reduce TCO by 30%, and the staff required to manage a server environment by 35%. developed 0365 POC vs other products at Commonwealth of Mass
  • Develop key metrics and scorecards for reporting IT performance against objectives and SLAs. Negotiation in a highly charged political environment.
  • Directed a cross functional team of over twenty staff and consultants. Budget was over $10 million.
  • Managed the rewrite of a major insurance company policy issuance program application and data warehouse/center move
  • These projects were six weeks behind schedule but completed on time and achieved every milestone.

SENIOR PROJECT MANAGER, IT AND SECURITY

Confidential

Responsibilities:

  • Deployed a secure wireless network that included inventory, POS, PCI for 170 Stores and 4 Distribution Centers.
  • Recovered six weeks through vendor acceleration and streamlining of ordering process.
  • Completed companywide Notes/Domino to Outlook/Exchange global migration for the Confidential Group.
  • Managed all ebusiness, internet and firewall assets for the Confidential .
  • This included presentations to senior management, malware threat containment, ActiveX filtering, virus detection and prevention, audit response, compliance, SOX, penetration testing and vulnerability assessment. Drove the ITIL initiative and implementation.
  • Demonstrated experience includes Microsoft Windows 2003/2007 Servers, Exchange Server 2003/2007, SQL Server, Oracle ERP, Cisco, Active Directory, VPN, RIM and VOIP. Created PMO for StrategIT, Select, Preti and many other companies.
  • Interim CIO/CISO as Director of IT and Security for a law firm. Planned/implemented a network and software rebuild of all mission critical applications, eDiscovery initiative and email upgrade. Completed data center consolidation with other firms.

We'd love your feedback!