SUMMARY:

• Project manager with progressive and diversified experience. Managed several large and complex projects in various environments, within budget and on schedule.

TECHNICAL SKILLS:

SOFTWARE/APPLICATIONS: MS Project 2003, MS Office 2000, PowerPoint,Visio, Excel, MS Access, Lotus Notes, Lotus Suite 98, SummitD, Planview, SuperProject+, SDLC, TSO/ISPF, JCL/Utilities, LIBRARIAN, PANVELET, General Ledger, Accounts Payable, Fixed Assets, Financial Controller, Payroll, HRIS, Inventory Control, Materials Management, Compaq SmartStart, SAN Works, Windows 2000 Advance Server

COMPUTER LANGUAGES: COBOL, COBOL II, Command Level CICS, Easytrieve, VBScript

OPERATING SYSTEMS: WINDOWS NT, UNIX, OS/390, HP, Client/Server, MVS/XA, DOS/VSE

EXPERIENCE:

Confidential, Atlanta, GA

Systems/Production Launch/Quality Engineer

• Responsible for all aspects of the data collection clinics to support algorithm development and verification. This includes seat setup (re - flash, builds, and calibration), occupant, environmental, child seat data collection. Perform formatting and prioritization of clinic data. Scheduling of occupants for algorithm development clinics. Supervision and training of test personnel (test engineers and contract technicians). Maintaining inventory for test seats and equipment. Support prototype builds and testing for future business and warranty quality issues. Responsible for planning and coordination of program launch activities for the Passenger Safety System (PSS). Oversee customer specification and verification of the construction of weight placement machines (WPM) at vendor location. Planned and scheduled activities for the delivery and set-up of WPM’s, computers, software, and firmware at customer site. Developed procedures for the operation of the WPM, and troubleshooting of the PSS. Conducted training on WPM operations, problem resolution, and routine maintenance of the PSS. Maintain open issues list, and conducted meetings to review items and assignments. Provide on-site support for quality issues. Complete 5P and 8D reports. Update PFEMA documentation as required. Quality Engineer using TS16949 processes for evaluation and/or resolution of all quality issues. Systems engineer conducting build of proto-types for new development. Collect and compare data from builds. Conduct clinics for occupant data collections. Support analysis and troubleshooting of warranty issues.

Confidential, Mableton, GA

Program Manager

• Coordinating tasks to launch Advanced Technology Training and Professional Services business. Responsible for planning startup activities, defining job descriptions, interviewing prospective candidates to build team, defining operating, accounting, and human resource procedures. Maintain project plan and task budget. Develop hardware configuration plan for internal staff. Developing project plans for the development and implementation of training program for Clustering in a SAN environment on vendor neutral platforms. Conducted QA tests of labs to build storage arrays, clusters, cluster management and troubleshooting, and load balancing.

Confidential, New York, NY

Project Manager

• Defined of requirements to establish infrastructure of bringing the transaction processing in-house, thus eliminating cost of third party charges.
• Facilitate meetings with remote technical team to define process to deliver proto-type web sites for clients 24 hours after initial contact.
• Made sales calls presenting various POS services and products. Install and download software to POS terminals.
• Developed e-commerce proposal for current brick and mortar merchant card client base. Worked with technical team to define process for developing proto-type web sites for clients 24 hours after initial contact.
• Managed relationship with third party vendors to negotiate new pricing schedules. Defined requirements to establish infrastructure of bringing the transaction processing in-house, thus eliminating cost of third party charges.

Confidential, Stamford, CT

Project Manager

• Developed plan and managed teams implementing fixes or patches of over two hundredY2K security exposures to the enterprise network of State Farm Insurance within a ninety - day period.
• Managed team that implemented new GPS system software for State Farm operations centers and 17,000+ agents.
• Developed project management templates for multiple GE Capital project teams across the globe that were working without any formal methodology. This process allowed management to get a picture of the where teams were in project lifecycle, and give the project managers control for when activities would be completed. Implemented planning and monitoring tools for project teams installing Domino applications, SameTime, QuickPlace, Designer, Domino.Doc, LearningSpace, and Workflow.

Confidential, Kalamazoo, MI

AVP/Senior Applications Manager

• Provide technical requirements, cost benefit analysis, and justification presentations to IT steering committee for user technology initiatives. Relationship manager to Accounting, Human Resources, and Purchasing departments. Managed 15 direct reports and resource pool of 45 project managers, analysts, and programmers.
• Conduct performance counseling, planning, and evaluations for direct reports. Recommend promotions and salary increases, and make hiring and termination decisions. Mentor staff in use of project methodologies, standard operating procedures, and compliance issues.
• Prepared and monitored budgets and determined required staffing levels; tracked and controlled expenses and revenues. Participated in development of RFP s and software evaluations; made recommendations on development initiatives or package purchases. Managed relationships with vendors; negotiated software and maintenance contracts; interfaced with corporate legal department.

 Confidential, Chicago, IL

Operations Analyst

• Implemented tape management system that automated retention, cataloging, and security of magnetic tape library, and reduced unnecessary inventory.
• Implemented Job Scheduler that automated submission of production JCL for a more efficient flow of nightly processing.

Operations Manager

• Managed staff of computer operators, and enhanced production workflow to reduce nightly processing by 50% which lead to the elimination of a third shift.