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Project Manager / Senior Analyst / Operations Manager Resume

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VirginiA

SUMMARY:

  • Experienced senior project manager, skilled risk analyzer, problem solver and decision maker with demonstrated success in simultaneously managing multiple projects from initiation to close. Developed a 10 module grants management and BMP tracking application. Generated 25% more sole source follow up business on the project. Served 12 years as a project manager. Received recognition for quality project management of a GIS system. Received bonuses for quality work for ten years.
  • Works with formal Microsoft Project and spreadsheet - based schedules with integrated customer tasks.
  • Negotiates balanced scope adjustments with clients and practical work assignments with teams. Skilled at working with budget reports as well as developing individual cost tracking systems that fit a particular project. Collaborates with clients and technical staff in identifying risks and planning mitigation strategies.
  • Develops simple spreadsheet schedules or more complex schedules as required to establish critical paths, dependencies, resource balancing and task breakdowns. Tracks and manages tasks, activities and staff to ensure that deadlines are met.
  • Effectively follows established company processes in project planning and execution as well as team management. Analyzes and improves processes when needed and creates needed documentation and artifacts to keep the team trained, apprised and moving forward. Tracks, documents and reports key performance indicators to the appropriate stakeholders and management.
  • Effectively communicates status and escalates critical issues to management and clients.
  • Disseminates a clear overview of the project and the strategy / goals to the staff. Listens to management and staff and incorporates their input as appropriate.
  • Clearly communicates with clients and stakeholders both at kickoff meetings and throughout the life of the project.
  • Listens to clients, management and staff, establishes their needs and leads the team to meet those needs and expectations.
  • While a Confidential analyst, I organized a failing project and rallied the team to complete the project.
  • The company offered me a job as a project manager.
  • Organized the development group to analyze and plan improvements of their technical skills.
  • Mentored troubled developers in improving their skills.
  • Turned around several failing projects.
  • Turned the excellent customer relations that developed into over a million dollars of additional sole-source work.

EXPERTISE AREA:

  • Project Management
  • Process Management
  • Customer and Technical Liaison
  • Scope / Budgeting / Scheduling
  • Task Management
  • Team Leadership
  • Full Project Life Cycles / Software Development Life Cycle (SDLC)
  • Experienced with Agile, eXtreme programming and waterfall methodologies.

PROFESSIONAL EXPERIENCE:

Confidential, Virginia

Project Manager / Senior Analyst / Operations Manager

Responsibilities:

  • Received several promotions and am now a senior project manager. Received bonuses for excellent work for the last ten years.
  • As a consultant analyst, organized a troubled project, repaired relations with the client, completed the first phase of the project and was hired as a project manager for the second and third phases of the $4.5M project.
  • Provided a software design that highly satisfied the client, increased our budget by 75% and received add-on work for a sister application thus doubling our earnings.
  • During a peak workload, successfully managed ten variously sized active projects simultaneously through an agile approach and selective delegation of the workload to senior development and analyst staff.
  • Corrected severe staffing conditions on a critical project through working closely with management and the technical lead. Completed the project and accrued additional enhancements from a satisfied client, thus, increased the budget by 16%.
  • Well-versed in managing projects through all phases of the full life cycle including costing, planning, requirements, scoping, design, development, testing, deployment and O&M with their associated budgets, schedules, and staff. Projects consisted of stormwater BMP tracking systems, a grant management system, SDWIS/STATE implementation and migration, an agriculture BMP tracking system, a water withdrawal permits system, a tracking of onsite sewage system, a swimming pool permitting systems, a stormwater project prioritization and management system, water quality data management, energy use assessment for water and wastewater systems, asset management of water and wastewater systems, a comment response system and a nutrient control planning tool, mobile BMP tracking tool. These projects were developed using JAVA, NET MVC, Coldfusion, HTML 5, Oracle, SQL Server, My SQL, SQL Lite. Configuration management via SVN and TFS.
  • Experienced as a senior analyst working with requirements gathering and specification, process flow and user interface design, development of user guides, training materials, the performance of training, and development of self-paced training.

Confidential, Virginia

Project Manager/Analyst /Software Developer / Quality Assurance / Technical Writer

Responsibilities:

  • Analyzed, designed and specified the user interface, data model and migration for a state’s surface water monitoring, storage and analysis system.
  • Directed the work of other analysts, technical writers, and quality assurance personnel. Received special recognition for design and customer liaison work.
  • Received an offer for a permanent position.
  • Evaluated a real estate company’s process flow by interviewing the staff and management and reviewing their current systems.
  • Analyzed their workflow needs, and wrote a proposal to specify a custom workflow management system.
  • Produced functional and user application requirement documents for the system.

Confidential, Virginia

GIS Project Manager / GIS Software Developer

Responsibilities:

  • Analyzed, specified, designed and developed the migration of a proprietary GIS utility’s application to another GIS telephony utility product (Microstation).
  • The extensive data encompassed all of Confidential ’s Northern Virginia telephony and included vector, raster, attributes and relational database data.
  • Managed eight developers, and designed and implemented a modular, Java-based, GIS mapping application.
  • Worked closely with a technical lead to guide inexperienced programmers to produce a well-designed, stable product.
  • Extremely responsive to customer issues, keeping management well informed and unencumbered.
  • Received special recognition from the CEO for outstanding performance in project management.
  • Directed a four-person GIS design and support team with a $3 million contract to provide full life cycle Confidential for our primary customer.
  • Designed, developed and debugged GIS software.
  • Managed quality assurance and configuration teams.

Confidential, California, Maryland

Software Developer

Responsibilities:

  • Developed specifications, software and acceptance test plans for extensive enhancements to a telemetry product.

Confidential, Landover, Maryland

Software Developer

Responsibilities:

  • Designed a data resource center for management .
  • Directed processing of satellite data for the Japanese space program.
  • Organized tasks for team members

Confidential, Herndon, Virginia

CAD & GIS Software Developer

Responsibilities:

  • Designed and implemented a flexible, modular, object-oriented software architecture to facilitate rapid customization of the GIS utility graphical user interface and GIS object manipulation. Received an award for excellence in design. The product was still well liked and in use 12 years later.
  • Customized the primary client’s GIS gas utility application and served as the focal point for a 20-person product design team.
  • Produced specifications and software design for heavily customized applications, such as gas line connectivity and analysis packages.
  • Trained multiple customers and testers in the use of the GIS product.
  • Trained six junior engineers in specification analysis and custom product development.
  • Consulted with the mechanical engineers to determine, specify and develop computer-aided design (CAD) software tools. Documented each tool and trained the engineers in their use. Received an award for excellence in design.
  • Customized Intergraph Data Set Management System (DSMS) to store and retrieve Confidential product CAD information. Directed the training efforts of five system management personnel and over 40 users. Received an award for excellence in product development.
  • Eighteen-month volunteer service in Hokkaido, Japan, at own expense, resulting in training four volunteers and direct contact with hundreds of individuals, working to improve their quality of life -- all while totally immersed in their native language and culture.

Confidential, Pasadena, California

Design Engineer Internship

Responsibilities:

  • Worked with mechanical engineers and drafters on the development of mechanical components for satellites and defense operations.
  • Produced both drafted and CAD generated drawings and trained 15 users in the use of CAD systems. Offered full-time employment.

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