IT Contractor Resume

SUMMARY:

An experienced Project Manager currently working in the software industry, with a 10 year background in manufacturing maintenance and processing. Familiar with installation and administration of CMMS and Capital Planning software, database software and its supporting hardware and software. Looking for employment as a Project Manager/Engineer in the software or manufacturing industries.

PROFESSIONAL EXPERIENCE:

Confidential

IT Contractor

Assisted clients with the setup, configuration, and maintenance of their instance of 4tell's Capital planning software.
Worked in conjunction with the client's Project Managers to schedule software updates, data migration and remote synchronizations.
Maintained client's capital planning database.
Created and maintained client specific reports using MS SQL tools.
Created and maintained database importation packages.
Worked with 4tell's Technology department in developing and testing product enhancements.
Create and maintain client specific User Manuals and Help Files.
Provided clients with technical support.

Confidential

Project Manager

Conducted new CMMS Enterprise suite implementations, client specific configurations and system analysis and troubleshooting on existing systems.
Implemented CMMS Enterprise software suite projects by installing the suite in the client's data center.
Configured servers, software applications and databases to client specifications by altering database schemas and tables, user interfaces, and business record data flows.
Identified project deliverables and goals to design an implementation schedule to meet the client's schedule and budget.
Managed implementation schedule using, daily, weekly and monthly correspondence, reports and meetings, in an effort to identify issues that could affect the schedule and budget.
Designed custom training documentation and turnover packages.
Conducted client specific training.

Confidential

Field Service Engineer

Responsible for installing, troubleshooting, upgrading, and processing standalone vacuum metallization devices, CD and DVD replication systems.
Conducted site surveys for new and existing clients to assist with facility layouts, equipment needs, and to address any existing concerns that the client may have.
Provided clients with Operator and Technician process and maintenance training.

Confidential

Senior Field Service Engineer

Responsible for installing, repairing, and processing CD/DVD replication equipment.
Audited equipment production performance and recommended process, material, or functional adjustments.
Operator and Technician process and maintenance training.
Assisted the Engineering and R&D departments with prototype development.

Confidential

Sales Engineer/Product Engineer

Consulted with potential and existing clients to identify or adapt products to fit their specific application needs.
Addressed any production issues with respect to quality, design or functionality.