SUMMARY

• Multi - dimensional career spanning over 20 years and fulfilling the roles of Scrum Master, Project Manager, Business / Systems analyst and Software developer
• Over 6 years of experience managing IT projects and technical teams through the Systems Development Life Cycle (SDLC) and Agile/Scrum/ Kanban
• Excellent organizational skills to cope with rapidly changing information and with managing multiple projects simultaneously.
• Outstanding facilitation skills with solid experience in Agile ceremonies, requirements elicitation workshops user Training, JAD / UAT, product demonstration and CRM events
• Strong communication, negotiation and interpersonal skills to act as an effective conduit between business and development teams
• Track record of assisting various organizations to improve their processes by implementing the Capability Maturity Model Integration (CMMI), and Continuous Improvement concepts / tools
• Experienced working with large cross functional teams working concurrently on IT projects. Lead teams at multiple geographical locations

TECHNICAL SKILLS

• Rational Jazz Suite
• Rally
• Scrum/Kanban
• Rally Agile environment
• Microsoft (MS) Project
• MS Office
• MS Visio
• MS PowerPoint
• MS Enterprise Manager
• Oracle Portal
• Oracle AS
• BPEL
• Service-Oriented Architecture (SOA)
• Business Process Re-engineering
• Gap Analysis
• Use Cases and CMMI level 3 compliant documentation
• Process Flow diagrams
• Activity/Workflow/Sequence Diagrams.

PROFESSIONAL EXPERIENCE

Confidential, Vienna VA

Scrum Master /Requirements Manager

Responsibilities:

• Facilitate morning Standup meetings, backlog grooming sessions, Sprint retrospectives, release and iteration planning activities with the 12 person development team
• Act as the liaison to assist with internal and external communication, improving transparency, and radiating information
• Conduct requirements reviews and JAD sessions with the VA business team and partner development teams
• Support requirements elaborations and analysis with the assistance of business analysts and testers
• Responsible for change management for all the artifacts relating to the project including documentation and Requirements
• Responsible for cross-Scrum coordination, reporting risks and helping the team achieve their commitments
• Work closely with Product owner/business team to refine and prioritize backlog

Confidential, Vienna VA

Scrum Master/ Sr. Business Analyst

Responsibilities:

• Facilitated daily standups, sprint planning, retrospectives and backlog grooming sessions for 3 Scrum teams working on separate work streams, consisting of a total 21 team members
• As Scrum Master, coached teams to transition to Agile from waterfall methodology. Managed Sprints in scrum methodology, helped deliver product features in increments to increase User buy-in and satisfaction.
• Facilitated Scrum of Scrum meetings with downstream and upstream application teams
• Prioritized defects coming in from the field, lead User Acceptance Testing sessions, trained end-users, and provided job-aid documentation
• Worked closely with the Product owners at the USDA APHIS site in Riverdale, Maryland
• Facilitated JAD sessions with the customer to ga t her requirements, develop use-cases and process flows, perform Gap analyses, and translate business requirements into functional/technical requirements. Use of MS Visio for process flows, Rally to manage Features and Stories and Balsamiq (for wire-frames and mock-ups)
• Delivered releases every after each 2 week Sprint into the UAT environment for the customer to test and provide feedback resulting in further grooming of the backlog, entry of defects and enhancements.

Associate Scrum Master /Sr. Business Analyst

Responsibilities:

• Assist the Scrum Master with Sprint ceremonies: Sprint Planning and Sprint Review activities with the team and with the customer; Act as Backup Scrum Master as needed
• Liaise with the customer to manage Scope, Release plan and analyze technical requirements during the planning and analysis phase
• Assist the Product Owner in developing and maintaining the Backlog, User Stories and Acceptance Criteria
• Perform impact analysis for requested enhancements to present at the IPT (Integration Project Team) meetings
• Manage and execute BA stories and tasks during each sprint
• Manage requirements using Rational Team Concert (RTC) and Rational Requirements Composer (RRC)
• Communicate with the development and QA teams to provide subject matter expertise for the requirements gathered; single point of contact for the Notification Letter Automation (NLA) sub-system of VBMS-C.

Confidential

Scrum Master, Sr. Systems Analyst

Responsibilities:

• Led morning stand-up meetings with the development team and the customer team
• Tracked progress of the project using agile methods (scrum board) and Microsoft Project for Release and Program goals
• Communicated sprint and release progress to the customer on a daily basis using a home-grown agile tool
• Facilitated Sprint Planning and Retrospective sessions with the team and customer.
• Facilitated the resolution of impediments to kee p the team on track with our release deliverables
• Provided process improvement support as they pertain to internal processes and adoption of USPS processes.
• Provided Systems Analysis support with writing of user stories and the creation of manual reports for performance and project metrics (interim work while automated reports are being developed).

Confidential

Project Manager

Responsibilities:

• Responsible for monitoring the program budget for the eLease Program; developed and maintained the Project Management, Risk Management, and Communications Plans
• Coordinated and implemented activities with internal and external teams to support each of the plans.
• Allocated resources; created and maintained the project schedule and monitor release scope for each development project in accordance with program goals
• Responsible for delivery of SDLC contract deliverables (major, minor releases)
• Provided detailed bi-weekly project schedule status to the customer; Worked with the customer to provide strategic planning for future enhancements to the system.
• Liaised with the PBS Chief Information Officer (CIO) and the business line to coordinate Change Control Boards (CCBs)
• Ensured that issues and requests for enhancement were recorded, prioritized, and scoped for future releases
• Provided budgetary estimates for enhancements to the system; provided tactical, technical and management support for future initiatives
• Assisted the customer with business case development for PBS IT Governance activities
• Involved in proposal development during task order re-compete efforts which led to a contract win
• Provided support for research and development of white-papers as needed; provided marketing support for upcoming releases
• Coordinated User Acceptance Testing (UAT) activities
• Supported the Business Analyst, training, and development teams in terms of mentoring, morale building, and work-related personnel issues and needs.

Senior Business Analyst

Responsibilities:

• Provided full SDLC project management assistance to the Program Manager from inception to delivery to post-delivery support, including ongoing communications with customer, maintenance of project schedules, management of activities and dependencies in preparation for each milestone, and the delivery of monthly and bi­weekly status reports
• Acted as Subject Matter Expert on several applications on the Portal, including the User Identity Management System (UIMS) which was a single sign-on application hosted by the Portal
• Performed requirements elicitation and elaboration using interviews, document analysis, use cases, and prototypes such as wire-frames
• Managed requirements traceability information and tracked requirements status throughout the life-cycle of the project.
• Implemented ways to reuse requirements across projects—was involved in analysis of existing functionality for implementation as common services using the SOA business model
• Involved in detailed design efforts with development team including user-interface and database design
• Developed Scope and Vision documents, Statements of Work (SOW), Functional Specifications, Installation Manuals, User Guides, and Training material delivered according to General Services Administration (GSA) standards
• Performed training and demonstrations to client. Conducted UAT sessions and incorporated feedback into requirements management tool for possible future inclusion.

Confidential

Senior Business Analyst

Responsibilities:

• Authored User Guides and other technical documentation for the company's Network Exchange T1, E1, and Voice over Internet Protocol (VOIP) products, by gathering information from existing documents and interviewing engineers