Owner and Founder Resume

SUMMARY

Effective project and people manage with excellent analytical and problem solving skills, a passion for improving processes and driving results. Outstanding ability to communicate with all levels of management and effectively manage teams both internal and cross - functional.

AREAS OF EXPERTISE

PMP - Project Manager Professional
ACP - Agile Certified Practitioner
Waterfall and Agile Methodology
Business Process Review
Process Mapping - Current and Future State
Risk Identification and Mitigation Strategies
Data Extraction, Manipulation, and Analysis
Change Management

PROFESSIONAL EXPERIENCE

Confidential

Owner and Founder

Responsibilities:

Reached over $350,000 in revenues in the first program year
Plan and execute travel year-long travel excursion across four continents
Manage operations, finance, marketing, community success, and strategy
Lead a staff of 10 contractors
Negotiate contracts in Europe, Thailand, South Africa, and Colombia

Confidential, Kennesaw, GA

Manager, Delivery Services

Responsibilities:

Managed enterprise level software implementations with budgets of $2M and above
Lead a team of 10 project managers providing mentorship and feedback related to project planning methodology, budgeting and scope, addressed project and staff issues escalated to the management level
Established and implement cross-functional processes, guidelines, and best practices to ensure successful deliverables meet quality expectations
Created and continuously improved performance metrics, feedback and guidance to direct reports
Managed software implementations through the full SDLC

Confidential, Kennesaw, GA

Principle Project Manager

Responsibilities:

Managed portfolio of web development projects, implemented project management methodologies across all project
Maintained and controlled project scope, managed project schedules, ensured work was completed to customer specifications, assisted in requirements gathering, developed activity lists and deadlines
Developed project management framework and developed tools for business to manage the website development life cycle
Managed ERP development and enhancement projects within Oracle and Essbase from initiation to close

Confidential, Atlanta, GA

Project Manager, Merchandising Operations

Responsibilities:

Managed cross-functional project team to implement a new information system ($25M); Managed project scope throughout the SDLC, gathered business requirements, participated in system design phases, monitored status of testing in production and UAT
Created process documentation and identified opportunities for improvement within merchandising business processes (merchandise planning, assortment optimization, purchase order management, price/markdown optimization)
Developed project management plans, defined project goals and objectives, identified resource requirements, developed project schedules and maintained resource budget ($5M).
Managed team of six business analysts including assignment and coordination of work streams, planning, monitoring, and reviewing of work product, conducting performance reviews and career development plans.

Confidential

Process Improvement Specialist, Merchandising Finance

Responsibilities:

Initiated and led project to develop department forecast within OLAP system to improve forecast accuracy across 500 product classes and automate analysis and reporting
Improved monthly financial processes by decreasing from 10 manual processes to 3 which improved efficiency and decreased task duration from 4 days to 2 hours.
Improved Quarterly Audit process by developing controls to identify errors that were not previously captured in the process and reduced the risk of over accruing or under accruing on rebate contracts by an average of $1.2M
Managed $1.5B in vendor contracts related to merchandise rebates and provided guidance to merchants on contract negotiations.

Confidential

Project Manager, Advisory Management Program

Responsibilities:

Reduced costs by $3M and reallocated $1.5M of labor as a result of identifying the root causes of uncollected credits from returned appliance merchandise
Defined project objectives and drove project execution utilizing Six Sigma, Business Process Review and other project management tools; identified and quantified process and business risk and improvement opportunities through VOC and complex data analysis; facilitated organization change through strategic risk assessments and business process reviews
Coordinated with business partners across functional departments to reach project objectives, presented findings and recommendations to Senior Managers, Directors, and VPs internally and across departments

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