SUMMARY

• Over 10 years of demonstrated leadership in organizational development, post - merger integration, diverse project management, strategic planning, systems integration, monitoring and evaluation, project design, and process management.
• Possess a unique combination of management, strategy development and technology-based skills.
• A result oriented professional with a reputation for introducing solutions that support changing customer needs, team building and creating effective liaisons between organizations.
• Excellent management, organization, problem solving, strategic thinking and communication skills.
• Handled a wide range of administrative and operational functions while consistently producing top-quality work.
• Excellent interpersonal, intercultural, and team building skills, while displaying initiative, attention to detail, and follow-through.

TECHNICAL SKILLS

Languages: JavaScript, C#, HTML, XML, ASP.NET, Ruby on Rails

Software: Visual basic, Microsoft Office, SAP

Operating Systems: Windows NT/8, Linux, UNIX

Cloud Computing: Microsoft SkyDrive, Google Drive, and Dropbox.

Databases: Oracle, Microsoft SQL, MySQL learly and completely report any issues found during testing in sufficient detail to mitigate misunderstanding or clarification by stakeholders.

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Engineering Project Manager

Responsibilities:

• Developed test cases and test plans to thoroughly meet the requirements of customer specifications and definition documents.
• Running overnight stability scripts (Automation) on the DNCS to report reboots, traps, recording reliability, and performance on STBs.
• Troubleshoot procedures for video on demand (VOD) on STBs.
• Perform set top box (STB) testing exchange to exchange (E2E) using agile or waterfall requirements and test functionality and features on STB's
• Performed upgrades and system verification to test performance, Global Configuration settings, and interactive program guide (IPG or EPG), Video on Demand (VOD), Encryption, and DVR functionality.
• Coordinates project lifecycle from initiation to completion including logistics, tasks, milestones, contractual restraints and information flow for both internal and external stakeholders
• Analyzes requirements from customers to determine timing, feasibility and action plan with available resources
• Manage Netflix integration testing on STBs
• Provide leadership, guidance, and mentoring to the Program/Project Team consisting of cross-functional TSI resources in the successful completion of project objectives.
• Perform work assignments in priority order, set work status as appropriate, and ensure time reporting details are understood for accurate and detailed tracking of the test effort using Jira
• Perform testing in accordance to documented test procedures, traceability matrices, or test matrices as appropriate, ensuring testing standards are adhered to using Confluence.
• Immediately validate and communicate critical defects with respective stakeholders.
• Utilize appropriate systems and tools in the execution and documentation of testing.
• Report issues detected as well as any improvements that may encompass test results, test cases and test standards.
• Proactively identify the proper course of action, integration, and product success.
• As such, utilize and enhance technical skills in order to plan and manage highly technical, end- to-end, telecommunications programs.
• Build relationships and collaborates with intra- and inter-department resources and stakeholders throughout the Software Test Life Cycle, and maintains the project as single Point of Contact for TSI.
• Utilize sound project management practices throughout the STLC phases of the program/project including:
• STLC entry and exit criteria determination o resource requirements, training, and management; requirements and functionality analysis; risk, issue, and change management; test strategy/plan development; test environment determination and establishment; test case/procedure development; test execution; defect analysis and reporting; and project closure.
• Adhere to all Portfolio Management Office (PMO) processes and practices, and applies appropriate tailoring.
• Ensure product and process quality assurance through the attainment and evaluation of data (product deliverables and process outcomes), and implements timely and appropriate corrective/preventive actions required to achieve product readiness and improve process capabilities.
• Provide timely and succinct project information to stakeholders such as test status and defect reporting; and ensures appropriate escalation of issues.
• Prepare for and provides effective and timely reporting on project, risk, and issue status to the PMO.
• Conduct Root Cause Analysis on process or product failures, and owns the Corrective/Preventive Action Plan through closure.
• Identify improvements to the STLC processes, and drives implementation and standardization of processes in coordination with the PMO.
• Provide functional management with team member performance feedback including results, strengths, and areas needing development.

Confidential, Denver, CO

Engineer

Responsibilities:

• Design, develop, and execute detail oriented automation test scripts and test cases based on product specifications
• Actively participate in test planning discussions to assure automation coverage is continuously improving
• Collaborate with peers testers and developers to improve testing processes
• Analyze root cause of automation test script/case failures
• Manual testing supplementary to automation.
• Serve on the strategic engineering leadership team.
• Coordinate costing discussions, managed test plans, budget and scope issues.
• Led and coordinated enterprise wide international/national system integration billing project.
• L AFFILIATIONS Member of National Language Service Corps NLSC UN Volunteers ead configuration, routing and costing discussions.
• Work directly on strategic planning w/ senior level executives.
• Directed and/or coordinated numerous programs and activities
• Direct training, budget planning, organizational/technology strategies
• Ensure optimal resource allocation across strategic objectives and operating units.
• Provide most cost-effective ways to utilize budgetary resources.
• Developed and lead Executive presentations,
• Coordinated and cross-organizational meetings
• Established new processes to support site readiness.
• Developed standards for efficient, transparent financial management.
• Assisted in the review on budget expenditures on activities for financial management.
• Build alliances and leverages resources to further the objectives of operating unit.
• Identified and prioritized major gaps and/or shortcomings in the reform process where cost-effective measures could be taken to improve sector performance, especially as it relates to quality, relevance and equity.
• Developed strategic and action plans.
• Managed logistics, finances and administration of projects.
• Developed and prepared proposals, budgets and reports.

Confidential, Denver, CO

Lead Engineering Technician - Software Test Engineering

Responsibilities:

• Oversee operations for approximately 20 technicians.
• Directed and/or coordinated numerous programs and activities
• Led testing for software, applications (including mobile apps.), notebooks, androids, games, Video-on-Demand (VoD) and other content before release to the customer.
• Work directly with executives on strategic planning and analysis.
• Worked with Executive Managers to develop, design or test control objectives and activities related to software testing, program, network, and conditional access.
• Co-led the design of our training program and documentation
• Created reports, status and presentations as needed to explain results or upcoming activities.
• Designed audit plans and testing schedules to meet engagement and client objectives.
• Redesigned the equipment ordering process
• Directed special project initiatives budget allocation, and agile and grey/black box testing.

Data Analyst

Confidential

Responsibilities:

• Oversaw Confidential Quality Center data and load testing efforts.
• Involved in the design and development of projects
• Involved at the preliminary database-design stages; data modeling and optimization
• Provided a variety of data analysis, including data loading, data mapping, integrity analysis, trend analysis, and data performance reporting
• Led IT enterprise risk audit engagements related to performance based budgeting
• Oversaw, directed, and coordinated a twenty-person team.
• Drafted and finalized and/or oversaw the preparation of project documentation for SODINAF.sa
• Directed and/or coordinated numerous programs and activities
• I AFFILIATIONS Member of National Language Service Corps NLSC dentified and prioritized major gaps and/or shortcomings in the reform process where cost-effective measures could be taken to improve sector performance, especially as it relates to quality, relevance and equity.