SUMMARY

A Senior Project Manager with more than 25 years in high - tech industries with progressive experience and responsibilities that include: Program Management, Engineering Project Management utilizing Agile and Waterfall Software Development Life Cycle methodologies, Technical Training, Biomedical Engineering. Proven abilities to foster teamwork through collaboration and effective communication, coordinate activities across organizational boundaries, and produce results on schedule and within budget.

TECHNICAL SKILLS

• Microsoft Office Suite (Word
• Excel
• Project
• Visio
• PowerPoint)
• Rally
• TFS (Team Foundation Server)
• SharePoint
• Jira
• Bugzilla

PROFESSIONAL EXPERIENCE

Confidential, Dresher, PA

Sr. Project Manager

Responsibilities:

• Manage enterprise software development initiatives, ensuring coordination and optimization of resources, procedures and projects to maximize controls and benefits.
• Develop project plans to address tactical and strategic objectives. Partner with appropriate business managers and teams in identifying opportunities to improve processes, client satisfaction and leverage technology for operational efficiency.
• Lead the effort to develop and refine business cases and ROI by coordinating the initial efforts and estimates needed to make investment decisions.
• Validate project requirements and schedules with stakeholders, and manage projects from initiation through delivery.
• Promotes clear and concise communications both orally and in writing to various levels of the organization

Confidential, Philadelphia, Pennsylvania

Project Manager

Responsibilities:

• Led Supply Chain Technology Team to initiate, develop and deliver strategic, cross-functional projects for the Comcast Enterprise Inventory System.
• Led Scrum team and author stories for the development of the Enterprise Inventory System.
• Work with Comcast strategic partners to define requirements and high level process/system solutions, leading cross­functional project teams and managing the timelines for software and operational launches.
• This position involves regular communication with senior management on justification of solutions, status updates, risks and change control.

Program Manager

Confidential

Responsibilities:

• Led, coached, mentored, and developed a team of 8 Business Analysts in the Comcast Innovation Management Program.
• Led Scrum team utilizing Agile processes for the development of the Comcast Ideas Portal.
• Develop the Comcast Ideas Management Process for evaluating and dispositioning Idea Portal submissions.
• Managed and evaluated corporate-wide internally submitted ideas (e.g. those related to new business, processes, technology, or customer experience) in order to socialize them with senior leadership and all related business units.
• Drove event planning and marketing efforts for organization wide internal brainstorming sessions such as Lab Week, Innovation Day, Creation Nation, and Gadget Expos.
• Tracked metrics and conducted data analysis pertaining to these ideas in order to track year over year progress of the Comcast Innovation Management Program.
• Analysis is used to influence decisions from ideation generation through implementation.

Confidential, Horsham, Pennsylvania

Program Manager

Responsibilities:

• Responsible for managing horizontally across a matrix organization to ensure that the key program is initiated, developed and deployable in the identified timeframe.
• Utilize Agile and Waterfall Development life cycle methodologies for all projects.
• Worked directly with functional managers to coordinate overall project plans and resource allocation of 65+ people.
• Led the Core Team, holding weekly meetings with 10-20 members consisting of Product Management, Systems Engineering, Hardware Engineering, Software Engineering, Security Engineering, Solutions Management, Technical Publications, Product Support, Product Testing and SI&T.
• Collaborated with the team to identify and complete all project documents to establish an end-to-end schedule with measurable milestones (HW, SW, Qualification), reported status of the program to the senior leadership team at a monthly meeting, facilitated weekly status meetings with the customer.
• Program Management lead working with Quality team to reduce Flexwave process from 12 Gates to 5 Gates.
• Analyzed technical and business dependencies to establish timelines and milestone schedules.
• Led project risk management teams from identification to action plan development and implementation.
• Managed product strategy while directing customer communications and expectations.
• Ensured the Flexwave development process is followed during the life of a program and is responsible for holding 5 Gate reviews - with the first gate the Concept review with the last gate being a General Availability review.
• Directed full cycle development of 13 Set-top Box projects encompassing both hardware and software that each contributed more than $200-$400 million in annual sales.
• Spearheaded initial cable industry dual tuner DVR (DCT6412) project from concept to deployment in 9 months with 3 different EPG vendors.
• Successfully led to deployment of 4 Open Cable M-Card Host projects in 8 months, beating the FCC mandate by 5 months.
• Successfully led projects that were showcased at 4 separate external TL9000 audits.
• Presented monthly projects status reports to the business unit Senior Leadership Team.
• Successfully managed multiple cross-functional teams of 12-20 people geographically dispersed in a matrix organization for new product development.

Engineering Project Manager

Responsibilities:

• Introduced the project into the customer labs for qualification and evolution into the Alpha and Beta trials.
• Led customer meetings to review project status and insure all customer issues are documented and resolved.
• Managed Engineering feature requests across product lines to ensure system integrity, product quality assurance and fully converged feature deployment schedule to the customer.
• Managed Beta deployments of multiple products to customer test and launch venues.
• Responsibilities included establishing schedule, deliverables, logistics and acceptance criteria.
• Provided technical feedback and expertise as a contributing member of the System Evolution Planning Board.
• Managed customer requirements, design, development and qualification specification reviews.
• Directed the prioritization of project development features and qualification execution.
• Ensured that published development practices were followed to drive quality deliverables.
• Gathered, interpreted and documented customer business requirements to facilitate the generation of technical and cost model content for formal customer proposals.
• Supported sales efforts through trade show participation, product presentations, and customer relationships as the technical specialist.
• Directed full cycle development of Access Control software projects that contributed more than $30 million in annual sales and support contracts.

Lead Technical Trainer

Responsibilities:

• Developed and implemented customer and employee training programs utilizing instructional system design methodology.
• Developed technical training courses for the newly designed Digital Cable system, and conducted training sessions for customers and employees consisting of 8-24 attendees.
• Maintained all of the Digital Controllers and Motorola Proprietary Headend Products, set up the equipment for the training, and then after the session was complete, reverted all equipment back to the original state.
• Tracked product enhancements across all corporate sectors and incorporated into presentation and documentation.
• Managed the development of interactive, multimedia, computer based training including writing storyboards, controlling budgets, production timetables and providing status reports to executive management.
• Evaluated and monitored training programs to assess training effectiveness
• Developed a 5 day training program on new digital cable system controller (DAC-4000) in 3 months.

Confidential, Sellersville, Pennsylvania

Biomedical Equipment Engineer

Responsibilities:

• Provided departmental and group training in equipment operation and safety procedures, led safety and laser committees
• Lead Engineer for all Operating room equipment including laser systems, electrosurgical units and ultrasound machines.