Vp, Project Management Office (pmo) Resume
Melville, NY
SUMMARY:
Solution - driven business and information technology professional with accomplished experience leading the large production of development & project engagements. Expertly manages, gathers, analyzes and translates client requirements into projects that drive the development, upgrade, integration, testing and improvement of enterprise applications running critical, billion dollar business operations across multiple locations worldwide.
EXPERTISE AREA:
- Service
- Project Management
- Mobile Application Development
- Business Analysis
- Training
- Project Governance
- Best Practices Business & Technical Processes Presentations
- Testing
- Vendor Management
- Change Management
- Management Reporting
PROFESSIONAL EXPERIENCE:
Confidential, Melville, NY
VP, PROJECT MANAGEMENT OFFICE (PMO)
Responsibilities:
- Responsible for overseeing all projects, throughout the entire software development lifecycle, from project inception to project closure.
- Responsible for the implementation of the Project Management Office (PMO) to manage projects and manage in an effort to ensure full project management best practices are utilized.
- Creation of standard templates for company wide use for all project documentation including: project plans, functional and business requirements, use cases, process flows, mockups, test cases, training documentation, technical integration documents, budgets, Statement of Work (SOW), RFI's, Status Reporting.
- Responsible for managing Project Portfolio, New product development, and Training for company.
- Resource Management (PMO, Dev, QA, Prod Support, Contractors) and manages SDLC including development sprints, sprint boards, product backlog in JIRA and Release Planning to ensure projects meet milestone and go live dates.
- Responsible for managing and facilitating Project Governance meetings with Clients and management team.
- Successfully led and managed the following key company initiatives:
Confidential, Melville, NY
IT PROGRAM MANAGER
Responsibilities:
- Facilitated, obtained & documented Business Requirements (BRD) and Functional Requirements (FRD).
- Prepared RFP's, Statement of Works (SOW's), Created and managed Project Plans and Project Budgets
- Preparared and presented Presentations to Clients and potential clients.
- Issue Management in JIRA and Issue Escalations.
- Managed Project Backlog, Sprint and Release Planning.
- Reponsible for Status Reporting, Test Cases for QA and UAT and Facilitating Testing
- Responsible for Training Documentation and Facilitating and providing Training to users and clients.
- As Program Manager managed a team of Business Analysts and Project Managers to successfully implement the following key Confidential projects:
Confidential, Jericho, NY
IT PROJECT MANAGER
Responsibilities:
- Responsibilities included: Facilitated and gathered business requriements with business units.
- Vendor selection process including preparation of RFP's to enable vendor selection.
- Preparation of and Management of Project Plans (MS Project & Clarity), Project Budgets and resource allocation.
- Preparation of and Delivery of OSC and ESC Presentations, Status Reporting, Running Daily Standup meetings, Managing Product Backlog, Managing stories in Version One for Development Team, Sprint Planning,
- Preparation of User Acceptance Test Plans, Facilitating Testing with Business Units, Production Review Board documentation and Training Documentation, and Facilitating and providing training to business units.
- Project Managed the following Lightpath projects:
Confidential, Jericho, NY
IT SENIOR BUSINESS SYSTEMS ANALYST
Responsibilities:
- Managed throughout full project lifecycle the following projects: created, developed and provided customers with the ability to create new trouble tickets via the web and to view the status of existing trouble tickets. created, developed and provided mobile customers with ability to update their service location for E911 services via the web.
Confidential, Bethpage, NY
IT SENIOR BUSINESS SYSTEMS ANALYST
Responsibilities:
- Supported Senior Technical Team Lead and Senior Project Manager for implementation of E-Siebel.
- Supported Senior Team Lead for implementation, integration, and configuration of the Kenan Arbor BP 9.1 and ACES Billing System.
- Supported Director of Voice Technology Services, Managing Director of Voice Technology Services of Voice Communications equipment in the Confidential network