Project Manager Resume

SUMMARY

Dynamic management professional with 7+ year combined experience leading and managing cross - functional software, marketing, and sales teams.
A pragmatic leader who leads by example, positive reinforcement and accountability.
Customer centric individual focused on providing high quality products and services to both internal and external customers.
An intellectually curious, self-driven analytically minded team player with an inherent desire to solve problems and improve processes.

TECHNICAL SKILLS

Schedule/Cost/Scope Planning PMO Health Reports Multi-facet project Management Stakeholder Management Meeting Facilitator Risk Management

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Coordinated team effort on multiple projects and successfully managed competing priorities simultaneously
Liaisoned with the stakeholder to establish project scope, project schedule.
Project cost estimates, change control process and acceptance criteria
Organized and facilitated project team meeting on a daily basis
Coordinated effort of business analysts, developers and vendors, and testing team to ensure completion of milestones as per plan.
Identified and mitigated project risk
Created, and published project status for all internal and external stakeholders
Managed and updated project document on Sharepoint site.
Delivered project, released project resources, document lessons learned and closed project

Confidential

Business Owner

Responsibilities:

Managed new client on-boarding including sales, equipment installation or POS systems and customer service
Managed marketing activities including website development, website content management, social media marketing, brochure design
Managed Billing and payment collection

Confidential

Sales & Marketing Manager

Responsibilities:

Managed internal and external 1099 sales agents
Recruited, trained and coached sales team to ensure they met their monthly quota.
Reviewed and Managed account profitability.
Prepared sales revenue reports for upper management.
Conducted monthly performance review.
Organized and facilitated weekly sales meetings.
Accompanied sales agent and helped then closed the deal
Managed the after sales customer on-boarding activities.
Managed Customer Relations and Retention