PROFESSIONAL SUMMARY:

• Proactive IT professional, offering 11 years of diverse experience in Project Management, client relationships, onsite - offshore coordination and business analysis.
• Attained profound knowledge on integration of IT processes in Insurance Domain.
• Achieved professional s PMP & agile Scrum (PSM1), and updated knowledge base as per industry standards.
• Adept in managing different areas of IT project; from leading a team through all the life cycles of a software development and maintenance to integrating efficient management concepts/ practices.
• Very efficient in conducting meeting with stakeholders and business analysts to gather business requirements and communicate it as technical requirements to system analysts.
• Experience in managing big teams, keeping them motivated and on track with deadlines in a fast paced product delivery environment.
• Proven ability to analyze business needs and deliver projects within budget and on time.
• Assist the HR team in campus recruiting events and an actively promote and participate in affinity groups and community events.
• Good understanding of infrastructure (e.g., operating system, database, network, data center), IT general system controls (e.g., change management, information/logical security, business continuity planning, and system development lifecycle); control consolidation/rationalization; practical audit experience conducting risk assessments and executing audit programs.

TECHNICAL SKILLS:

Tools: Microsoft Office, Lotus Notes, HP Service Desk, Microsoft Visio, SharePoint, Primavera, IBM Rational, Version One, SOAP Ul.

Technologies: Java, Web Services, Mobile, VB, ASP, .Net, MQ.

Processes: Risk, Issue and Defect Management, Stakeholder Management.

CORE COMPETENCIES GAINED THROUGH EXPERIENCE:

• Organization Behavior practices
• Scrum Methodology
• Competitive Analysis
• Service Oriented Architecture Onsite
• Offshore Coordination
• Insurance knowledge
• Team building and Mentoring
• Business and Corporate Strategy
• Project Management
• Resource Management
• Procurement Management

CAREER HISTORY:

Confidential, Bloomington, IL

Technical Manager

Responsibilities:

• Understanding the existing system and perform the gap analysis.
• Determining the Source Selection Criteria for technical capabilities.
• Actively working with the Procurement Manager in drafting the technical requirement in the contract.
• Perform Bidder Conference.
• Conduct analysis on vendor based on the weighting system.

Confidential, Bloomington, IL

Business Analyst/ Project coordinator

Responsibilities:

• Built and managed teams at both Onsite and Offshore.
• Worked with developers to translate business requirements into technically feasible and efficient solutions.
• Documented work flows and business logic related to data for consumption by end-users.
• Led cross-functional teams. Identified needs for specialized expertise outside, got commitment of needed resources, and effectively applied the expertise of team to the development of IT solutions.
• Collaborated effectively with Application Manager/s to ensure project deliverable remain on track and aligned with business goals.
• Collaborated with functional leads and stakeholders to identify best practices and facilitated successful completion of deliverables.
• Identified potential risks and facilitated the development of mitigation plans.
• Managed overall schedule to ensure the work was completed on time and within the allocated budget.
• Presented weekly reports projecting progress, roadblocks, dependencies and solutions to leadership.
• Led end to end project management including planning, execution, monitoring and controlling, and closing of the project. Monitor the project scope, time, cost, and quality.
• Partnered with team members and stakeholders to manage changes in scope to technical requirements and business requirements.
• Involved in Business Requirements Document of various stakeholders (internal and external).
• Involved in creating Consolidated Technical / Business Process / Functional Specifications document for various interfaces.

Confidential, Bloomington, IL

Project Module Lead

Responsibilities:

• Conducted requirement gathering sessions with business partners, stakeholders, and technical leads.
• Created the work breakdown structure, identified various activities and developed the work schedule.
• Provided timely communications to stakeholders, higher management and vendors.
• Managed successful end-to-end deployments using CMMI level quality standards.
• Oversaw the creation and execution of Functional and System test cases.
• Mentored and trained junior team members.
• Provided technical and functional inputs to the development teams at onsite and offshore.

Confidential, Bloomington, IL

Test Lead

Responsibilities:

• Learning the Application flow and business scenarios.
• Coordinating with offshore to pass the knowledge and help them with their doubts on daily basis.
• Designing the fail over scenarios for non-functional testing.
• Reviewing the test cases.
• Triaging the defect and working on issues, which are roadblocks for testing.
• Sending different testing status and reports on daily, weekly and monthly basis.
• Maintaining and supporting the environment related issues.
• Maintaining the Automation script for environment shake down and running them daily for the check out.

Confidential, Bloomington, IL

Test Analyst

Responsibilities:

• Scripting the code for automation using selenium.
• Documentation of the defects found on execution.
• Running the scripts when request is raised.

Confidential

Quality Analyst

Responsibilities:

• Creating test case index, Traceability Index and Test case Tracker.
• Authoring Test Cases for the application.
• Test execution of functionality and ad-hoc testing.
• Documentation of the defects in HP Quality Center 10.0

Confidential

Quality Analyst

Responsibilities:

• Preparation of Test plan, Test strategy, Test Scripts, Test execution,
• Defect Tracking and Defect Regression.
• Documentation of the defects in HP Quality Center 9.5
• Managing a team for building the competency.

Confidential, Bloomington, IL

Offshore Coordinator

Responsibilities:

• Proper understandings of the requirements of the SR's. Involved working with BA's and Modelers.
• Active participation in Unit testing, Integration testing and System testing of the application to ensure the quality of the product is maintained.
• Coordination with Onsite.
• Prepared Quality documentation for the project.

Confidential, Bloomington, IL

Offshore Coordinator

Responsibilities:

• Being the POC (Point Of Contact) of the team, I had to be involved in daily communication between offshore and onsite so as to get the work requests from onsite and to clarify the same to the offshore team.
• Designing and Testing the Application to confirm that all the business functionalities are covered and the application is defect free.
• Documentation of the defects in Lotus Notes. the new joiners in the testing process followed in the project.