PROFESSIONAL SUMMARY:

• I am a Senior IT Project Manager qualified to proficiently coordinate Project Management Office (PMO) procedures by effectively managing programs, projects and portfolios.
• Successfully supervise facility infrastructure teams, network systems administrators and implementation assignments.
• Possess demonstrated local and remote Engagement and Program Management supervisory skills.
• Reputable team leadership skills and competence working amid chief officers, senior management, systems analyst and engineers with various aspects of Systems Development Life Cycle (SDLC) project implementations.
• I have successfully planned, implemented and managed Department of Defense (DoD), federal and private sector projects, intermediate and large - scale engagements throughout the United States and in Europe.
• Motivated team leader proficient in planning, analyzing budgetary and technical requirements, formulating project technical solutions and infrastructure development strategies by working with prime stakeholders, information technology (IT) team members and partners to produce successful product application solutions, technical services and effective implementation plans.
• Successfully executed new and inherited projects and capable of managing multiple projects and teams concurrently.
• Requirements gathering, project planning, budgeting, coordination, implementation and reporting, change management, effective use of budgeting and planning applications, creation of work breakdown structure (WBS); develop statement of work (SOW), project charter, communications plan, kickoff meeting, in process review (IPR) and status reports.
• Preparing proposals, review Request for Proposals (RFP), Request for Quotes (RFQ) and request for technical proposals, proposal analysis and oversight, vetting requirements and deliverables and the development of proposal responses.
• Managing government contracts, (BPA) Blanket Purchase Agreements and (IDIQ) Indefinite Delivery/Indefinite Quantity contracts by working with the Contracting Officer’s Technical Representative (COTR) with usage of Contract Data Requirements List (CDRL) and Defense Federal Acquisition Regulation Supplement (DFARS) requirements.

SKILLS:

Project Management Tools: PMBOK Best Practices, MS Project Professional (EPM), SDLC models; Agile, Waterfall

Applied IT Industry Standards: SEI-CMMI, ISO 9001 2008, NIST, PMP (Certified) and ITIL Foundation v.3 (Certified)

Network Engineering: Novell Netware (Certified) Network Administrator / Engineer (CNE), CA Enterprise CNE (Certified)

Enterprise Management: Remote Management of virtual teams, CA - NSM Suite (Certified), Data Center Management

IT Service Management: ITSM Practices, HP Service Manager, BMC - Remedy, CA - Service Desk Manager

ID Security: Federated Identity; Identity and Access Management (IAM), ID as a Service (IDaaS) Single Sign-On (SSO)

Cloud Computing: SOA, SPI Model - SaaS, PaaS, IaaS; vendors include Amazon (EC2), Windows Azure, Google

Virtualization: Citrix, VMware, Virtual Private Network (VPN), Virtual Desktops Infrastructure (VDI)

Microsoft Office Suite: Word, Excel, Outlook, Power Point, Project, SharePoint and Visio

Operating Systems: Windows Desktop - 7,10 and Windows Server - 2008, 2012, 2016

PROFESSIONAL EXPERIENCE:

IT Project Manager/Consultant

Confidential

Responsibilities:

• Network engineering project manager and IT infrastructure specialist with over ten years of service as principal technical adviser of my company, thirty seven years of IT technical experience.
• We provide independent IT consulting and contracted project management services; network infrastructures, enterprise systems management, communications, technical requirements analysis, proposal writing, technical response to RFP, SOW development, service level agreements (SLA), business development, customer relations, strategic planning, vendor selection recommendations and partnership alignment to facilitate optimal business solutions.
• I also provide technical and business process changes resulting from differences inherent with new systems being developed.
• Design and draft new solution specifications, work plan definitions, task management of deliverables, milestones and maintain status reporting of projects overall.

Project Manager

Confidential

Responsibilities:

• Managed projects which included; geographic data collection and vetting for the implementation of virtual integration system upgrades for the 2020 census, project scheduling process improvements for the 2017 and 2018 census test and production environments, internal infrastructure IT system upgrades to meet technical requirements specifications. I was also responsible for the project scope and deliverables monitoring of critical milestones.

IT Project Manager/Consultant

Confidential

Responsibilities:

• Managed multi-level service team groups and vendors to assure project requirements were accomplished; IAM and cyber security, network infrastructure integrity and completion of system changes to achieve accepted deliverables. GDLS projects were a separate assignment, server refresh, VDI desktop refresh and unauthorized software detection.
• Task coordination, tracking assets, reporting and scope monitoring were the primary objectives of this engagement.

Project Manager

Confidential

Responsibilities:

• Managed large projects or segments of large projects, analyzed project related problems and developed effective solutions.
• All project activities were ITSM controlled.
• Using a SharePoint portal I managed project Change and Configuration Management (CM) tasks conducted through the PMO and all projects and documents were maintained and stored.
• This included the VDI migration project, all activities and documentation; Project Management Plan, Communications Plan, HR Plan, Risks, WBS, milestones, scope management, change request and weekly detailed status reporting.
• The project teams at the Pentagon that assisted the Confidential Program Manager with support services to the Joint Staff Information Technology Services; J-6 in support of the command, systems control, communications, and computers/cyber (C4) requirements validation and capability development processes ensuring interoperability.

Project Manager

Confidential

Responsibilities:

• I managed over seventy-five park service engineering staff members and multiple projects in accordance with the Project Management Institute (PMI) best practices, responsible for process improvement, financial budget tracking, project initiation, planning, implementations and performance management.
• Milestones were met and projects completed on-time and within budget, concluded by conducting and evaluating project post-mortems and lessons learned exercises and reports to improve future projects.
• Remote program management and administrative oversight of the RPMD technical working group included charter development; meeting scheduling, collaboration and governance by supporting the working group’s chairperson and team members.
• Performed IDIQ contract administrative support for various equipment and technical requirements, BPA and task orders (TO) for vendor services locally and at remote NPS locations. Created RFQs and proposals as requested to meet LMR system needs.
• Liaised between the Washington Area Support Office (WASO) and the NPS regions and parks that are supported technically by the RPMD. This includes project analysis and development, technical assessments, logistics planning and system solutions.

Project Manager

Confidential

Responsibilities:

• I was also responsible for project deliverables and plans to determine time frames, funding limitations, procedures for accomplishing projects, staffing requirements, and allotment of available resources to various phases of our initiative.
• Responsible for managing a team of eight support personnel with the day to day IT Project Management tasks which included; migration of over 200 Dell laptops, upgrade the Data Center to Windows 7, migration and planning of the virtual private network, VDI environment, upgrade of SQL databases including data validation and restoration of support databases and servers.
• Initiated an IDIQ task order to pilot HP Service Manager Implementation to include selected modules; HP Service Manager Help Desk, Change Management, Service Level Management and Knowledge Management.
• Oversight of all work as defined within the scope of ITIL v.3 standards, CMMI process improvements and PMI best practices.

Project Manager

Confidential

Responsibilities:

• Provided configuration management project support of the global Defense Information Systems Networks (DISN).
• Established baseline systems management of tens of thousands of infrastructure devices in the Confidential National Capital Region (NCR), Continental United States (CONUS), Central Command (CENTCOM) and global theater.
• Utilized network engineering, telecommunications and project management experience and skills to work with government stakeholders and Confidential managers to fulfill ITIL configuration management and PMI best practices requirements.