Construction Project Manager Resume
Winchester, MA
SUMMARY:
As an experienced Technology Professional offering 18 years experience in project management, telecommunications, networking, software development and testing. I achieve my goals using excellent communication, technical skills and coordinating with other professionals to achieve a high level of success. I manage my time, people and resources efficiently and is in search of the career that will utilize his experience to provide a secure future for his family.
EXPERIENCE:
Confidential, Winchester, MA
Construction Project Manager
Responsibilities:
- Maintaining client relations from project start to completion.
- Handling all requested moves, adds, changes to SOW for customer satisfaction and budgeting.
Confidential, Barnstable, MA
Technology Administrator
Responsibilities:
- Recommending IT technical direction for easier support to customers.
- ConnectWise IT Automation, Labtech Remote Monitoring & Management and Bomgar Secure Access Solutions from.
Confidential, Boston, MA
Product Support Specialist
Responsibilities:
- Configure systems and templates for financial services clients using ArcReporting and ArcCharting.
- Attend meetings on User Acceptance Testing /Bug review sessions and discuss issues to resolution and provide feedback on functionality enhancements.
- Assist with version upgrades and UAT testing to ensure a seamless product migration.
- Troubleshoot client issues such as set up/unlock accounts, provide basic or user guides regarding the use, functionality, enhancements and escalate more difficult changes/requests to the appropriate response teams.
Confidential, Wareham, MA
Government Contractor
Responsibilities:
- Manage the systematic removal of telecom based equipment and services for Wareham adjunct.
- Monitor telecommunications equipment related to central office and hub resources.
- Assist the third and first shift operations of parcels and mail in all areas.
Confidential, Hartford, CT
Avaya Migration Project Manager
Responsibilities:
- Perform analog line identification via cabling & document in master spreadsheet for review.
- Attended meetings designed to identify line by line conversion and verify.
- Modify floor plans for set types and departments, verified by the walkthrough procedure.
- Print custom template sets and prepare for programming by vendor.
Confidential, Boston, MA
Telecommunications Engineer, Project Manager
Responsibilities:
- Local Line Consolidation Project - Part I- Consolidate telecom providers and reduce $1.5 million spent on telecom.
- Solve vendor issues with system ordering, installation and relocation of circuits through 37 states.
- Defined support procedures for Infrastructure, IT helpdesk, Field IT on client installs & maintenance.
- Definity, Merlin, Partner, Legend & Magix, Cisco Call Manager and CRM. -Networks: MPLS, VOIP/PBX-Avaya G3 PBX /Intuity voicemail admin, Cisco, MACs, T1/T3/VPN.
