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Construction Project Manager Resume

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Winchester, MA

SUMMARY:

As an experienced Technology Professional offering 18 years experience in project management, telecommunications, networking, software development and testing. I achieve my goals using excellent communication, technical skills and coordinating with other professionals to achieve a high level of success. I manage my time, people and resources efficiently and is in search of the career that will utilize his experience to provide a secure future for his family.

EXPERIENCE:

Confidential, Winchester, MA

Construction Project Manager

Responsibilities:

  • Maintaining client relations from project start to completion.
  • Handling all requested moves, adds, changes to SOW for customer satisfaction and budgeting.

Confidential, Barnstable, MA

Technology Administrator

Responsibilities:

  • Recommending IT technical direction for easier support to customers.
  • ConnectWise IT Automation, Labtech Remote Monitoring & Management and Bomgar Secure Access Solutions from.

Confidential, Boston, MA

Product Support Specialist

Responsibilities:

  • Configure systems and templates for financial services clients using ArcReporting and ArcCharting.
  • Attend meetings on User Acceptance Testing /Bug review sessions and discuss issues to resolution and provide feedback on functionality enhancements.
  • Assist with version upgrades and UAT testing to ensure a seamless product migration.
  • Troubleshoot client issues such as set up/unlock accounts, provide basic or user guides regarding the use, functionality, enhancements and escalate more difficult changes/requests to the appropriate response teams.

Confidential, Wareham, MA

Government Contractor

Responsibilities:

  • Manage the systematic removal of telecom based equipment and services for Wareham adjunct.
  • Monitor telecommunications equipment related to central office and hub resources.
  • Assist the third and first shift operations of parcels and mail in all areas.

Confidential, Hartford, CT

Avaya Migration Project Manager

Responsibilities:

  • Perform analog line identification via cabling & document in master spreadsheet for review.
  • Attended meetings designed to identify line by line conversion and verify.
  • Modify floor plans for set types and departments, verified by the walkthrough procedure.
  • Print custom template sets and prepare for programming by vendor.

Confidential, Boston, MA

Telecommunications Engineer, Project Manager

Responsibilities:

  • Local Line Consolidation Project - Part I- Consolidate telecom providers and reduce $1.5 million spent on telecom. 
  • Solve vendor issues with system ordering, installation and relocation of circuits through 37 states.
  • Defined support procedures for Infrastructure, IT helpdesk, Field IT on client installs & maintenance.
  • Definity, Merlin, Partner, Legend & Magix, Cisco Call Manager and CRM. -Networks: MPLS, VOIP/PBX-Avaya G3 PBX /Intuity voicemail admin, Cisco, MACs, T1/T3/VPN.

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