PROFESSIONAL SUMMARY:

• Program /Project Manager with 14 plus years of experience in Business/IT services industry.
• Currently working as PM/Senior Principle Consultant in Financial services/Hedge Fund domain.
• 2+ years of Experience as Program/Business Project Manager in Logistics and Supply Chain domain.
• 6+ years of Experience as ITPM and Sr BA in Logistics and Supply Chain & Retail Finance Confidential domain. Extensively worked with Big Data & Credit Services application designs.
• 9+ Experience gathering Logistics and Supply Chain & Finance Credit Services business requirements and translating to technical specs and prototypes.
• 3 + years of BA/Enterprise /Onsite QA Team lead experience handling multiple projects with Onshore - Offshore model execution.
• Initiated and completed numerous Big Data projects, BAU projects (Business as usual) and IPO related projects for Confidential & Decker and Synchrony financials.
• Initiated and completed 2 new client addition projects.
• Handled PMO related activities and used support central tool to initiate projects, submitted them for estimation, raised necessary funding requests to fix the budget, scheduled the project and got the required resources allocated, then followed all needed process and closed the project after control validation.
• Handled projects in Agile, Waterfall and RUP (Rational unified process) methodologies.
• Involved and has strong understanding on Change Management and Review Process.
• Maintained the project libraries according to the checklist standards.
• Initiated and completed all the necessary security reviews and risk reviews.
• Participated actively in internal and external Confidential Audits (KPMG, SOX etc)
• Budget management, Risk management, Resource management and Schedule management was key criteria.
• Knowledge sharing was done after the successful completion of each project.
• Idea generation was a key milestone.
• Maintained a great network with the client, stakeholders and key vendors associated with each project.
• Experience with JAD sessions and involved in Business requirement drill down and sizing effort activities.
• Specialized in Functional Requirement Analysis, Preparing test scripts and Execution of Test Cases.
• Work as a liaison among stakeholders in order to elicit, analyze communicate and validate requirements for changes to business processes, policies and information systems.
• Excellent client data integration process.
• Experience in understanding business problems and opportunities in the context of the requirements and recommended solutions that enable the organization to achieve its goals.
• Key Strength Excellent Communication (verbal and written).
• 3+ years of Use Case experience
• 3+ years of FDR experience working on the Green Screens.
• Worked with the End Users and higher management to gather requirements for reports and Data Analysis
• Effectively worked with development team to resolve Defect and Issues. Well versed in Documenting Bugs.
• Developed and presented various QA Functional Workflows (using Visio) for Confidential .
• Effective Defect Tracking and reporting using Test Director and Quality center to improve communications and to reduce delays
• Extensive Experience in Functional Testing (Black box), Integration Testing, Regression Testing, GUI Testing,, User Acceptance Testing and Database Testing.
• Involved in Stress, Load and Performance testing for critical business functions.
• Participated in IT Process, Service and Information security management trainings.
• Exceptionally strong with SDLC processes as per a CMMI level 5 company standards. Starting from high level requirements gathering, creating design, coding or build, testing (in all levels) and implementation till closure.

TECHNICAL SKILLS:

FrontEnd Tools: MS Office Suite (Word, Excel, Access, PowerPoint, Visio, Project), Various GUI s, Quality Center, POS.

Methodologies: RUP, Waterfall, RAD, Synchronize & Stabilize, Agile Development

Data Bases: Microsoft Access, MS-SQL Server, SQL Database

Operating System:: Windows XP, VISTA, Windows 7, MVS

Environment: COBOL, JCL, CICS, VSAM, DB2, TSO ISPF, IDMS, ADSO

Platform: IBM Mainframe

Other Tools: ITG, File Aid, APC, E-ztrac, Xpediter, SPUFI, QMF, Support Central, MKS, Service now.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Senior Principle consultant

Responsibilities:

• Maintain and control all requirements for the Enterprise Data Hub project under Data transformation program.
• Maintain and control all business approved projects under the program.
• Responsible for initiating all the project phases through control validation till closure.
• Once the senior leadership approves a project and scope is identified for a phase, need to make sure the requirements, efforts, resources and schedule are all aligned to achieve the goal.
• EDH project is been executed on a Phase wise approach and each phase will be kicked off separately.
• Involved technically to improve project standards and capabilities.
• Contributed on the ETL design and approach based on my previous big data experience.
• Great understanding on the project frameworks used waterfall and Agile.
• Handled all the SDLC phases with ease starting from Requirements, Design, Build, Testing and Release.
• Manage effective communication and conducted project specific calls with application team, infra teams, OE Teach teams, BAU teams and other key vendors on a daily or weekly basis as per the criticality of the project.
• Most of the projects are contractually time bound and hence to be released on the agreed time frame.
• Project health and status report was shared with the manager and discussed it on a regular basis.
• MS project was extensively used to track the project health and always updated.
• RAID log, Project activity daily tracker, testing logs, Defects etc. was discussed with the project team daily and updated the status accordingly.
• Project checklist standards were maintained throughout each project and also necessary knowledge sharing was done at the closure of each project.
• Review and sign off process for each project phase was well captured both from security leads and from stakeholders.
• Maintained all project related phase wise artifacts (including approval signoff’s) on project folders in the SharePoint site for later referencing and for audit purpose.
• Release and Change management process was well followed to obtain closure signoff from the PMO and CAB review teams for each of the projects.
• All the process as per the project management principles (PMBOk) was well followed

Confidential

Program/ Project Manager Business Services

Responsibilities:

• Maintain and control all business approved projects under the program.
• Host weekly calls with Business manager and VP to share updates on projects and Data lake improvements.
• Weekly sync up with Reporting Manger to share updates on the Program and discuss on new cost effectives ideas to improve the project delivery and support business.
• Work with BA and IT PM’s to ensure the projects are in track and all needed artifacts are created and maintained in the service now portals.
• Work with Senior IT manager for resource engagements and other project related supports.
• Worked as a liaison between Senior Business (VP) and IT senior leadership team to successfully execute the projects in the program.
• Host cloud support calls to ensure all data is received per schedule and maintained properly for business consumption.
• Worked on getting the program/project roadmap aligned for every year based on business needs.
• Worked very closely with the Data Analytics team to understand the Data lake framework and suggested if there is a need for improvements/redesigning.
• Worked with PMO teams to get the tollgate signoffs for all projects under the program coordinating with IT PM’s.
• MS Project was extensively used to track project health and schedule.
• Worked with reviewing the IT SOW documents and creating PO’s.
• Conducted project specific calls with application teams, stakeholders, clients and other key vendors on a daily or weekly basis as per program demands.
• Review time charging from all resources to ensure run rates remain within expectation.
• Participated in change management process to get the project reviewed and signed off from CAB approval team.
• Be the first to communicate Business on any IT changes that impacts business. Eg: IT Server upgrades, Outages etc.

Confidential

IT Project Manager

Responsibilities:

• Responsible for initiating all the projects through control validation till closure.
• Once the senior leadership approves a project, I take it and put it for estimation from various teams that are involved, then the budget is finalized, and then I request for resource allocation and time they would be available and once everything is finalized the project gets officially kicked off to the Business and IT teams.
• Great understanding on the project frameworks used waterfall and Agile.
• Handled all the SDLC phases with ease starting from Requirements, Design, Build, Testing and Release.
• Conducted project specific calls with application team, stakeholders, clients and other key vendors on a daily or weekly basis as per the criticality of the project.
• Most of the projects handled were big budget ones so had an opportunity to do budget management and handled the risk side of it.
• Managed a team of 30-40 people in one project especially in new client addition projects.
• Project health and status report was shared with the manager and discussed it on a regular basis by scheduling a call.
• Maintained all project related phase wise artifacts on project folders for later referencing and for audit purpose.
• MS project was extensively used to track the project health and it is always updated.
• Risk and issues log, testing logs, defects etc. was discussed with the project team weekly and updated the status accordingly.
• Project checklist standards were maintained throughout each project and also necessary knowledge sharing was done at the closure of each project.
• Review and sign off process for each project phase was well captured both from security leads and from stakeholders.
• Ensured all data is classified accordingly for all internal and external audits including (KPMG, SOX) etc.
• Participated and have actively worked along with auditors to review documents and artifacts and also took the feedback for needed corrections.
• Attended and followed all the change board review meetings and comments before implementation.
• Release management process was well followed and also obtained the closure signoff from the PMO team for each of the projects.
• All the process as per the project management principles (PMBOK) was well followed.

Confidential

Business Analyst

Responsibilities:

• Contributing in developing Business/Functional Requirement/Scope Documents including requirements traceability and leading design walkthroughs.
• Mapping various features from different systems and identifying the commonalities and differences was a key work. Solution was also recommended for each comparison.
• Designed and prepared detailed design specification based on the functional spec provided by the business. Also created use case diagram and data mapping documents.
• Conducted/lead JAD sessions and involved in Business requirement drill down and sizing effort activities.
• Assisting the project team in many phases of application development, including providing information to the development team for providing estimates, analysis, requirements, design, testing, and training.
• Contributing to project planning by identifying business and system impacts, key assumptions and risks
• Contributing in developing detailed design requirements, including requirements traceability and leading design walkthroughs
• Conducting impact and gap analysis based on baseline assessment of systems, technical infrastructure, and business process flows.
• Managing the development of artifacts such as (if applicable) domain models, use cases, process flows
• Provide lead or SME role in reviewing functionally reported defects and coordinating bug fixes and retesting.
• Ensured all data is classified and stored accordingly for all internal and external audits including (KPMG, SOX) etc.
• Review and provide sign off to designs from dependent systems.
• Involved lot of great team effort and coordination at each phase.
• Received great appreciations as I need to work with a big group of clients, vendors and customers.

Confidential

QA/Enterprise Lead

Responsibilities:

• QA/Enterprise Lead for ITG (IT Governance) tool for handling change requests for RCF Confidential project.
• Developed Integration Test Plans and Test Cases for RCF Confidential project.
• All the projects worked on was in Waterfall and Agile framework.
• Worked on end-end testing of RCF Applications
• Developed daily test plans (several plans based on the application teams involved).
• Extensively involved in web testing for the .COM functionality.
• Used Quality Center tool for defect tracking and reporting. Followed up with the development team to verify bug fixes and update bug status.
• Involved in functional, regression, stress and system testing with various mainframe tools for RCF Applications.
• Involved in manual testing for RCF functional flow, prompt verification to make sure member gets correct prompts and drive through right flow for account generation.
• Maintained QA owned databases for validating proper account setup for customers.
• Involved in UAT (User acceptance Test) with the client assisting them in testing and setting up the QA environment.
• BA/QA lead for ITG (IT Governance) tool for handling change requests for RCF Confidential project.
• Developed QA checklist for covering functional, integration, regression and end-end testing.
• Involved in CR certification process using APC (Mainframe tool) before promoting them to live production environment
• Maintained and worked on version control tools like MKS and VSS for certifying packages, Pl/Sql Scripts for various projects.
• Attended meetings regularly with other BA’s, developers and managers
• Lead many conflict resolution calls between various application teams for conflict resolution.

Confidential

Systems/Business Analyst

Responsibilities:

• Gathering project requirements from onshore folks to created high level requirement documents.
• SDLC processes was well followed and executed without any bugs.
• Created design deliverables, made the necessary coding and did unit testing, created the integration test plan & regression test plan.
• Followed the project checklist and maintained all the phases on project folders.
• Proper walkthrough and review were done by peers and onshore folks on each phase.
• Received signoff on each phase of project.
• Created the implementation plan and moved the code to QA team for release activities.
• Monitoring was done for a week on the released code; knowledge share was done to the team on the new change and also did necessary transition to run team.