SUMMARY:

• trategic technical project manager and consultant with over 10 years’ expertise managing advanced implementations in industries spanning telecommunication to public sector. Results - oriented and adept at identifying, designing and deploying innovative technologies, resulting in improved systems, increased production, and decreased expenses. Executes business process re-engineering, project management, gap analysis, training, audit compliance, data management, and strategic test planning. Strong understanding of SAP, ERP packages, database technologies, software development, web-based application design and object-oriented programming. Manages project flow and consults stakeholders at all stages. Directs project teams and fosters cross-functional support. Dependable collaborator who maintains strong vendor relationships in compliance with Service Level Agreements (SLA). Effective negotiator and consensus builder. Strong communication skills. Adaptable to changing priorities.

TECHNICAL SKILLS:

Programming Language: SQL Platform/Hardware: UNIX (HP-UX, SUN, AIX, Solaris), MS Windows, BizTalk, .NET platform, TIBCO Project/Software Tools: HP Quality Center or HP Application Lifecycle Management Suite, MS Project, MS Visio, SharePoint, Capability Maturity Model (CMM)

Databases: My SQL, Oracle, Informix, DB2

Networking Monitoring Tools: HP Openview, NetCool, VPN, TCIP/IP, RAS

Tracking: Remedy, Peregrine Service Center 5.0, Rational ClearQuest & ClearCase, eClarify Front Office Software: SAP FICO, SAP MM, SAP HCM, SAP PS, SAP BI, PeopleSoft CRM

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

PROJECT MANAGER

• Deliver compliance project according to Department of Energy and state agencies; completed 30% under budget.
• Review project business cases, accurately reviewing business requirements and scope of solution.
• Establish and maintain solid relationships with stakeholders and technical project team members.
• Create project charter, and research, analyze and develop stakeholder analysis.
• Construct detailed project plan utilizing resource availability and company release schedules.
• Facilitate resource budget estimation, weekly project team status, project steering committee, project kick-off, stakeholder alignment, go/no go decision assessments, and lessons learned meetings.
• Produce bi-weekly project overview status, reporting on budget, scheduled tasks, issues, and risks.
• Maintain project SharePoint site with PMO required documentation.
• Create resource allocation plan, and execute weekly, monthly, and quarterly audits of budget and resource time.
• Perform monthly and quarterly SOX compliance financial audits and procedures on assigned projects.
• Create budget schedules to monitor capital versus operating expenses for all assigned projects.
• Develop cutover plan from development stage to production, and implement project value realization plan

Confidential, Atlanta, GA

MANAGER | LEAD DEFECT MANAGER

• Led as project manager, overseeing defect review calls for multiple business lines.
• Translated technical language into understandable business terms, and developed best practices.
• Delivered full lifecycle project management, ensuring project completion within specified timeframes and budgets.
• Headed project strategy sessions and conducted follow ups with stakeholders, ensuring timely project completion.
• Organized workshops, ensuring effective adaptation of defect management standards across business lines.
• Developed estimation guidelines for defect management processes in partnership with various support teams.
• Fostered continuous communication of defect management process, ensuring SLA compliance and project delivery.
• Effectively triaged and escalated critical and high priority issues, leading entire process through resolution.

Confidential , Arlington, VA

SR. SYSTEM INTEGRATION CONSULTANT | LEAD CONSULTANT | BUSINESS ANALYST

• Resolved and monitored complex maintenance systems issues; liaised between technical and business teams.
• Managed SAP projects, overseeing project plans, issue resolution, vendor relationships, and project audits.
• Tracked schedules, managed budgets, and provided weekly status reports and issue logs to stakeholders.
• Developed and delivered weekly presentations to clients and cross-functional management teams.
• Charged with approving team’s timesheet and expenses; conducted and tracked performance reviews.

Confidential, Arlington, VA

SAP DEPLOYMENT CONSULTANT

• Managed project deployments for SAP financial solution, overseeing 200 sites and 79,000 users globally.
• Created standard operating procedures for resolution of complex processes and systems issues.
• Developed and facilitated training on SAP processes for end users via classroom instruction and webinars.
• Created user specific reporting variants and SAP business intelligence reports for various sites and end users.
• Provided go-live and post-go-live support, resolving end user issues, and documenting system defects.
• Managed schedules, approved timesheets and expenses, coordinated staff events, and provided feedback.
• Supported SAP solution teams, creating audit review plans and reviewing designs, designing business process and configurations; ensured designs met ERP solution requirement, and reviewed and approved design documentation.
• Performed gap analysis, developed documentation, and loaded audited designs to document configuration control.

Confidential, Atlanta, GA

SOFTWARE ENGINEER | SR. SOFTWARE ENGINEER/CONSULTANT (SAP)

• Developed project schedules and provided business process defining and mapping, functional and system requirements, design specifications, test plans and strategies, project plans, and training guides for ERP/MRP.
• Managed communications, retail, pharmaceutical, aerospace, defense, and public sector projects.
• Researched, analyzed, provided project estimation, and performed impact assessments and gap analysis of functional and system requirements for enhancement and release-based SAP implementations.
• Designed testing, and developed and executed manual and automated test scripts; developed user and test cases.
• Organized planning with cross-functional offshore project teams; facilitated training for interns and employees.
• Developed and tracked defect management and tracking reports to certify all functional and systems requirements.
• Tracked quality issues, provided daily status reports, managed project plans, and oversaw board meetings.