Project Manager Resume

SUMMARY

Dedicated Project Manager with a background in IT providing workforce management consulting and software implementation services for large global retail clients.

TECHNICAL SKILLS

Workforce Management Time and Attendance Integration Waterfall and Scrum/Agile methodologies Budget and resource management Financial estimation and documentation Requirements gathering, analysis, and prioritization
Communication management and facilitation Full project lifecycle management
Process mapping Systems integration Interface requirements and design Business analysis and benefit management Microsoft Office applications Microsoft Project
Project documentation and best practices Risk assessment and mitigation

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

Rollout of WFM software for Canada and Puerto Rico stores in Microsoft retail chain.
Requirements gathering, analysis, and delivery of complex pay and accrual configuration.
Design and build of Employee interface and T&A exports.
User engagement and training advisement. Implementation planning and coordination. Support transition.
Budget and timeline management, costing estimates and SOW preparation, leadership of implementation team consisting of technical and functional work streams for application configuration and interface solutions, project documentation including status reports, timelines, and issues and risks logs.

Product Owner

Confidential

Responsibilities:

Interfaces and Systems Scrum teams. Responsible for prioritization of Sprint features for development across multiple markets (US, Canada, Mexico, China, Brazil, and Chile) related to interface design and legacy systems integration with WFM software Customer First (Red Prairie).
Lead requirements gathering for full redesign of Associate interface.
Requirements gathering, process improvements, documentation, business advocacy, writing acceptance criteria, feature prioritization, release planning, translating requirements between developers and business, tracking and communication of business impact, scope, effort, risks, and other technical details for business stakeholders.

Project Manager

Confidential

Responsibilities:

Rollout of scheduling software across a 400 - store chain with multiple formats. T&A integration, decommissioning of legacy scheduling systems, and transition to Support.
Management of requests, issues, and risks.

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