SUMMARY:

• An experienced Technology Management Professional with 15 years of experience in implementing technology projects for small, medium and large enterprises.
• 7 years of experience as a Project Manager/ SCRUM Master/ Business Analyst.
• 2 years of experience on Salesforce platform as a Business Analyst and Project Manager.
• 8 years of hands on technical experience in the analysis, design, development and testing of Web­centric, Object Oriented products using Java, J2EE and XML Technologies.
• 10 years of domain experience in Contract Life Cycle Management Solutions including Confidential, Confidential and Confidential .
• Experienced in planning, resource allocation, resource utilization, risk identification and risk mitigation strategies
• Strong communication, presentation, and analytical skills.
• Project Management, Business Systems Analysis, Requirements, JAD Sessions, Gap Analysis, Feasibility Study, Risk Management/Analysis, Scoping & Estimations, Stakeholder Management, Vendor qualification & Vendor Management, COTS, End User Training, UAT support, Legal operations, Implementing industry best practices, Operational efficiency and Organizational Change Management support.
• Salesforce, SaaS, CLM, Contract & Compliance solutions, System configurations, Data Models & Schemas, Business Rules, Alerts & Notifications, Business Processes & Workflow, Metadata - driven configurations, Java/XML/JavaScript customizations, Reports & Dashboards, ETL & Data Migrations, System integrations and System installations, Build automation, continuous integration.

TECHNICAL SKILLS:

MS Office Tools: Project, Visio, Excel, PowerPoint, Word

Project Management Tools: MS Project, Smartsheets, JIRA, Rally

Prototype/Wireframe tools: JustInMind, Visio

Agile Platforms: Rally, JIRA, Trello

Languages: Java, C, C++, SQL, PL/SQL.

XML Technologies: XML, XSL, XPATH, XQUERY, XQL

IDE Tools: Eclipse, JCreator, EditPlus, XMLSPY, Oxygen

Build Tools: Ant, Maven, Hudson, cron

Databases: Oracle 8i/9i/10g, SQL Server and MySQL, Tamino XML DB 4.2

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

Project Manager

Responsibilities:

• Co-draft the SOW that includes detailed scope, high level deliverables, assumptions, budget estimates and payment terms, among other things.
• Define a formal change request management plan (including the approval chain).
• Responsible for formal project kick-off, resource planning, budgeting.
• Organize requirements workshops with users from different Business Units.
• Develop a detailed project plan to show the activity dependency, resource allocation and time estimation.
• Collaborate on, review and deliver the User story document to the client.
• Conduct Sprint Planning sessions
• Manage sprints using the relevant software (Rally/Trello/Smartsheets)
• Conduct daily scrum calls and manage the sprint backlog
• Keep log of decisions, action items
• Identify, monitor and mitigate risks throughout the implementation
• Closely monitor the project status, present weekly status reports to i) team members, business users and other stakeholders and ii) steering committee
• Responsible for status reporting (include KPIs), quality management and presentations/reports to stakeholders/management.
• Manage the UAT, responsible for release features, be involved in the decision-making process for go/no-go based on client’s input.
• Responsible for overseeing the deployment to production and the transition to post production support.
• Build, nurture and manage relationships at different levels with the client and identify upsell/cross sell opportunities.

Confidential, Santa Clara, CA

Salesforce Project Manager/Business Analyst

Responsibilities:

• Create the SOW that includes detailed scope, high level deliverables, assumptions, budget estimates and payment terms among other things.
• Conduct feasibility study on some of the proposed new features to be implemented (as applicable).
• Provide a thorough study on i) Technical feasibility and ii) economic/financial feasibility.
• Provide Cost-Benefit-Analysis (CBA) for the new implementation (as applicable).
• Define a formal change request management plan (including the approval chain).
• Responsible for formal project kick-off, resource planning, budgeting. Participate in requirements gathering sessions with the customer’s business users, stakeholders, IT and Dev Teams.
• Lead and participate in Joint Application Design (JAD) sessions.
• Collaborate on, review and deliver the WBS to the client.
• Create and enter the use cases/user stories into Rally/JIRA
• Develop a detailed project plan to show the activity dependency, resource allocation and time estimation.
• Collaborate with the Dev Team to produce the functional specification document.
• Manage the bi-weekly incremental releases and monitor the internal QA efforts and issue log.
• Oversee and coordinate QA efforts between the onsite QA Lead and offshore QA team. Extensive QA efforts included some manual testing, unit testing, API/SOAP testing, integration testing.
• Responsible for status reporting (include KPIs), quality management and presentations/reports to stakeholders/management.
• Manage UAT process and request/release resources as necessary to deliver on time and within budget.
• Responsible for overseeing the deployment to production and the transition to post production support.
• Develop and manage relationships at different levels with the client and work with Sales/Account Management on the roadmap.

Confidential, San Mateo, CA

Salesforce Business Analyst

Responsibilities:

• Provide a feature mapping between the ‘As-Is’ and ‘To-Be’ systems.
• Provide a feasibility study (includes prototyping some key features) including technical, financial and market feasibility.
• Participate in requirements gathering sessions with the customer’s business users.
• Participate in JAD sessions and finalize the requirements with the stakeholders/business users.
• Collaborate with the Dev Team to produce the detailed functional specification document.
• Create and enter the use cases/user stories into Rally/JIRA
• Document contract life cycle process flow, business rules.
• Document workflow requirements including advanced approvals.
• Setup Agreement Types, Agreement Record Types and Agreement Rules
• Configured various Standard objects like Accounts, Contacts, Leads, Opportunities and Agreements.
• Template Authoring and Administration, including creating template variables, templates clauses, etc.
• Created workflow rules, Advance Approval Processes as required in the business process.
• Setup user profiles and assign object level access to the profiles.
• Provide UAT support from the requirements traceability perspective.

Confidential

Senior Business Analyst/SCRUM Master

Responsibilities:

• Participate in Discovery sessions with cross-functional teams within and from the customer team.
• Understand and document the current solution.
• Conduct feasibility study on some of the proposed new features to be implemented.
• Provided a thorough study on i) Technical feasibility and ii) economic/financial feasibility.
• Define and document the scope of implementation.
• Lead requirements workshops/joint sessions with the stake holders, business drivers and end users.
• Conduct and participate in JAD sessions with the stakeholders until the requirements are finalized to the client’s satisfaction.
• Conduct a thorough feasibility study and gap analysis.
• Identify the gaps between the desired functionality and the solution offering and provide alternatives.
• Provide a feasibility study (includes prototyping some key features) including technical, financial and market feasibility.
• Collaborate with the Architects/Dev Team/QA Team to come up with the Requirements Traceability Matrix (RTM) .
• Take ownership and deliver the Solution Scope Document (SSD) for the Web, Tablet & Phone (both iOS & Android) platforms.
• Document business requirements using use cases, process flow diagrams, data flows and wireframes in Visio.
• Document the use cases/user stories into Rally/JIRA to track the progress by each sprint.
• Lead the sprint planning sessions .
• Conduct daily Scrum calls as the SCRUM Master

Confidential, Santa Clara, CA

Implementation Manager/Business Systems Analyst

Responsibilities:

• Was involved extensively in the requirements gathering and analysis stage, working with the business user community in helping define the requirements, streamline business processes, etc.
• Defined and documented the business requirements, created visio flow diagrams for workflow processes.
• Helped draft the functional requirements
• Configured the UI screens, business rules and workflow
• Provided support for UAT.
• Provide a feasibility study (includes prototyping some key features) including technical, financial and market feasibility.
• Draft, collaborate on and review the SOWs.
• Drive project kick-off, internal status meetings and status updates to customers.
• Participate in requirements gathering sessions with the customer’s business users and other stakeholders
• Conduct and participate in JAD sessions with the stakeholders until the requirements are finalized to the client’s satisfaction.
• Work with approved vendors from RFI stage to sign off and manage their team’s deliverables through to the completion of the project.
• Collaborate with the team to develop and finalize the WBS.
• Document the use cases/user stories into Rally/JIRA.
• Develop the detailed project plan to show detailed activities, resources, allocation and time estimates.
• Collaborate with the Dev Team to produce the functional specification document.
• Manage the bi-weekly incremental releases and monitor the internal QA efforts and issue log.
• Responsible for quality management and presentations/reports to stakeholders and management.
• Manage the UAT process with the customer’s UAT team.
• Responsible for overseeing the deployment to production and the transition to post production support.
• COTS used/procured as part of this project: MS Office Suite, Word Server, Weblogic, Oracle 11g,

Confidential, San Jose, CA

Responsibilities:

• Extensive participation in the Requirements workshops with the business user community.
• Review the business requirements.
• Defined and designed various Inbound & Outbound integrations from the Confidential CLM
• Built LDAP (Active Directory) integrations for Confidential CLM product to automatically synchronize the Confidential CLM with the LDAP data
• Built integrations to automatically define the appropriate security and authentications profiles for LDAP users
• Built integrations using web services to dynamically create user groups, roles & user profiles
• Built integrations to Customer/Contact/Product master tables and creating of new customer/contact/product entries (external systems).

Confidential, Redwood City, CA

Implementation Manager/Technical Architect/Config. Engineer

Responsibilities:

• Data Modeling & Schema definitions
• User Interface Configuration, Actions/Controls, Data Validations
• Security implementation, Roles/Privileges, Permissions & Credentials
• Data Validation Rules, System Business Rules
• Alerts, Notifications and Workflow Emails
• Document Assembly, Template Management & Clause Library
• Milestones, Commitments, Obligation and Payments
• Business Processes, Workflows, Review & Approvals
• Contract Lifecycle Management (Amendments, Renewals, Terminations and Expirations)
• COTS used/procured as part of this project: MS Office Suite, Word Server, Weblogic, Oracle 9i, perforce, Rally, Tamino XML data base, XML spy (XML Editor)

Confidential, Raleigh, NC

Responsibilities:

• Involved in business analysis and technical design sessions with business and technical staff to develop requirements document, and ETL specifications.
• Designed and developed the ETL Mappings for the source systems data extractions, data transformations, data staging, movement and aggregation.
• Worked on Informatica Power Center - Used Source Analyzer and Warehouse designer to import the source and target database schemas and the Mapping Designer to map the sources to the target, Mapplets and Transformation Developer.
• Developed standard and re-usable mappings and mapplets using various transformations like expression, aggregator, joiner, source qualifier, router, lookup, and filter.

Confidential, New Jersey

Programmer Analyst

Responsibilities:

• Created the User Interface with JSP, CSS and JavaScript.
• Designed and programmed java classes to generate random PIN numbers.
• Created stored procedures, triggers and functions to retrieve and update the data in the Oracle 8i Database.