Head- Scrum Master, Business Systems Resume
Boston, MA
SUMMARY
Dynamic hands - on, Senior Scrum Master/ Project Manager/Product Owner with experience managing large enterprise software development projects that meet deadline, time constraints and exceed all expectations. Demonstrated ability to motivate, organize, lead and coach SCRUM teams across multiple locations, with verifiable track record of managing complex projects. Ability to manage many projects at once while working within strict deadlines and maintaining professionalism. Skilled in providing effective leadership in fast paced, deadline driven environments with, with outstanding oral and written skills. Promoted to Head of SCRUM masters with responsibility because of strong leadership skills, teamwork, customer service and overall performance. Build high performing teams. Exceptional academic qualifications and certifications.
- Hired, coached and built a high performing team of SCRUM Masters and IT Project Managers to lead the Agile Transformation
- Proficiently organized and facilitated daily Scrum, Scrum of Scrums, sprint reviews, retrospectives, sprint and release planning
- Collaborated closely with product owners on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing
- Effectively tracked Team’s progress, including burn down, velocity and release forecasting.
- Worked with SCRUM Masters across divisions to prepare for and facilitate potentially shippable incremental planning sessions
- Expertly promoted continuous improvement and helped teams increase productivity and foster innovation.
- As a project Manager excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
- As a project Manager developed Requirements Management plans/Templates to facilitate requirement clarification and brainstorming sessions to enable understanding of business requirements by development and quality assurance teams
AREAS OF EXPERTISE
- Agile/SCRUM Methodologies
- Quality Assurance
- Proficient in PMP knowledge area
- Strategic Planning
- Technical skills
- Certified Lean Six Sigma Green Belt
- Prioritizing/Multi-Tasking
- Certified Product Owner(SCPO)
- Performance testing
- Certified SCRUM Master(CSM)
- DMIAC- Six Sigma Methodology
- Continuous Improvement
TECHNICAL SKILLS
- Strategic Thinking, Problem solving, Lean and Six Sigma process management, Creative Solutions, Communication/Collaboration, Quick Prototyping, Relationship management, Leadership, Highest quality, Ethical standards, and Operational efficiency.
- Data Management, and Data Warehousing, PACE, Security Master, Financial reporting, Asset Allocation strategies, Fund-of-Fund knowledge, Performance, Attribution, Business analysis, Data Analysis and Modeling, Project management, Trainer, Tech risk management, Compliance Reporting, PWC Audits
- Microsoft Word, Excel (Pivot tables/VBA), Access, Project, PowerPoint, Visio, SQL, Programming (VB, C, Java, C++, R), HTML,Kanban, Scrum, Agile Development, SDLC, RDB, StatPro, SmartCo, RIMES, Factset, PACE, Pivotal, TFS, Jira/Sharepoint. Tableau, QlikView
PROFESSIONAL EXPERIENCE
Confidential, Boston, MA
Head- SCRUM Master, Business Systems
Responsibilities:
- Coached SCRUM Masters and departments on Agile methodology
- Created Scrum plan, Sprint Plan, Release Plan, and QA plan for the scope that has to be developed and released
- Stakeholder management
- On boards the Feature Development Cycle with proper kick off, feature backlog with a clear sprint plan
- Providing all support to the team using a servant leadership style and leading by example
- Removing impediments, conflict management, make team collaborative to help achieve sprint objective
- Monitor and track status of iterations/releases and ensure work progress visualization on the scrum board
- Assisting with internal and external communication and improving transparency
- Introduced management dashboards to analyze health of Squads using Jira/TFS/BI tool
- Organized Training for the Team
- Drove process improvement within Agile using Lean Six Sigma methodology
- Pitched to COO and established Business Process Excellence center which increased efficiency by 65% in 3 years
- Frequently Analyzed metrics like KPIs/Velocity for Trends and did root cause analysis
- Oversee the day-to-day progress of Agile with regard to time, budget, scope and quality
- Responsible for communicating to program team members across work streams
- Coordinating cross-scream team communication, issue resolution, and integration defect triage
- Responsible for establishing schedule and process for product/iteration demo’s and facilitate across scrum teams
- Manage delivery of a cross functional software delivery team
- Digital Strategy Rollout
- Managed multi-year Digital Strategy Program/Product, which included management of over 60 project resources spread across 2 continents, 7 vendors, and 5 internal departments resulting in replacement of existing website, adoption of new technology, and creation of firm wide brand materials and new workflows that allowed for better service to clients, enhancement of firm identity, attraction of talent and internal operational efficiencies
- Successfully managed kick-off sessions with cross-functional, multi-location teams to facilitate successful scoping of product
- Achieved timely delivery of multi-phased implementation ensuring that clients had the ability to get timely and accurate reports as dictated by regulators
- Global Fund/Client Performance & Reporting Product Suite Rollout
- Directed the Product owners for Performance Tracker, Attribution, Regulatory Reporting, Share Holder services, Compliance Reporting system with stakeholders from Portfolio Managers, Operations and Agile development teams
- Facilitated Data conversion and Migration of 23 years of historical data to new systems
- Managed key Product constraints and ensured the team understands products vision
- Attended Scrum ceremonies for planning, execution, retrospectives to uncover better practices
- Managed and prioritized new customer requirement, while ascertaining full understanding of added scope from the development and quality assurance teams.
- Managed Rollout Plan for geographically dispersed offices and travelled across the globe for Implementations
Confidential
Project ManagerResponsibilities:
- Consulted and worked with Jeremy Confidential directly in conceptualizing the product Vision
- Lead Scope/Requirements gathering to facilitate understanding of the business case and voice of customer
- Enable alignment of development and quality assurance teams on project needs
- Developed proprietary Product AAO ( Confidential ) to service Confidential Clients.
- Thought out of the box and implemented innovative solutions to enhance Client experience
- Introduced management dashboards to analyze health of Squads using Jira/TFS/BI tool.
- Used drill down QlikView Analytics enabling Team and Managers to quickly uncover issues
Confidential
Business AnalystResponsibilities:
- Rolled out Initial version of Fund Performance and Attribution system
- Created Fund of Fund Look though which became very useful with the market crash of 2008
- Analyzed and a rolled out a comprehensive Firm wide AUM Report that gets published to Confidential .com quarterly
- Analyzed and built the model Client Gain/Loss report for RFP team to answer questionnaires and client queries
- Validated and Facilitated System Conversions of IBT to State Street Bank for Confidential ’s Client Book of Records.
Confidential, Boston
Consultant
Responsibilities:
- Rolled out the first generation of Share Holder Services order system
- Lead a team of developers, business analysts, and QA to deliver enhancements for a new Share Holder Services system
- Supporting users in Boston and London
- Improved internal standards for business analysis documentation sharing
- Adhering to Agile SDLC guidelines for delivering a comprehensive solution to the business users
- Business Analyst- Supported Traders with issue resolution.
- Coordinated effective application testing and release workflow
- Authored quality test scripts, user guides, and release materials to establish a scalable and seamless release process.
- Software Engineer -Upgraded proprietary trade settlement system.
- Software Engineer - Requirement Gathering and testing of shipment tracking system.
- Supported day-to-day request queue to ensure that clients received timely and accurate updates on issue resolutions
- Software Engineer -Developed an Internal Software library
