SUMMARY

• Confidential has obtained over 20 years of combined managerial, technical, and market­ing experience in the data center management, network, financial/treasury, travel, Inter­net, retail/merchandising, entertainment, manufacturing, healthcare, and federal sectors. Areas of expertise include Program, Project, and Account Management of large complex projects with effective utilization of resources, defining strategic testing plans, and coordi­nation across multiple business sectors. Senior management experience and technical background combined with infrastructure, internet/e - commerce, travel, retail, financial, data center, design, security, content management, marketing, and entertainment industry experiences are a perfect culmination of marketable project management skill sets.
• Successfully managed several Treasury application migrations for North American, Asia, and Latin American regions
• Successfully program and project managed design and build of Confidential new Disas­ter Recovery and Production Data Centers and multiple critical application projects
• Successfully program and project managed range of large scale over $100 million dollar enterprise wide application, internet and infrastructure projects on schedule and within budget
• Successfully program managed implementation and testing strategy of Confidential 's benefits redesign and consolidation of multiple vendors plans to one vendor for the U.S. and Canada resulting in an estimated 18 million annual cost savings
• Successfully managed scheduling, implementation, and resources for Human Resource and Payroll applications conversion from Confidential for all Confidential stores which were purchased by Confidential .
• Successfully worked as independent IATA certified travel agent for Entertainment industry clients and while program/project managing and implemented concert tour travel coordina­tion and marketing launch campaigns for Entertainment clients on a global basis with short deadlines
• Recognized by the Central Intelligence Agency as a technical security expert
• Successfully maintained business relationships with high level Law Enforcement Agencies, Intelligence Community, other government and private industry representatives on a global level and well known individuals in the entertainment industry

TECHNICAL SKILLS

• MS Project
• Agile Methodology
• E-Commerce
• Clarizen
• Rational Clearquest
• Unix and NT
• Clarity
• Visual SourceSafe
• Windows 2007
• Planview
• . NET
• Photoshop
• SharePoint 2010
• Weblogic
• ColdFusion
• ABT Workbench - NIKU
• Data Access Control
• Persuasion
• Lotus Notes
• Java
• Director
• Visio
• Video Digital Editing
• Netmosphere
• Rational Unified Process
• Sound Production
• JavaScript
• Project Management
• Sound Digital Editing
• CGI
• Marketing
• Interwoven
• Web Development
• BuySite
• Global Management
• Flash
• Access
• Entertainment Industry
• Dreamweaver
• Product Development
• MarketSite
• Drumbeat
• MS Project Server
• SQL
• SoundEdit 16
• Photoshop
• Director
• Test Director
• Fireworks/HTML
• PowerPoint
• Adobe Premier

PROFESSIONAL EXPERIENCE

Confidential

Program/Sr. Project Manager

Responsibilities:

• Program/Sr. Project manage multiple large scale migration and upgrade projects for Treasury and Transportation applications utilized by North American, Asia Pacific, and Latin America regions.
• Manage vendor and internal Confidential business and technical project resources located globally lo­cated in U.S, Canada, Singapore, Australia, Japan, China, Bangalore, Brazil, Argentina, and Costa Rica; Conduct weekly status meetings with application Owners, vendors, director level manage­ment stakeholders, and team members to manage requirements, scope, expectations
• Manage multiple application developments, enhancements, and implementations;
• Manage ongoing multiple project resource allocations/forecasting, budget, vendor proposal re­views/selection, weekly financial tracking, status reports, scheduling, change management and project documentation utilizing Confidential 's project management methodology with various applica­tions to include MS Project, Clarizen, Excel, and Confidential proprietary applications;
• Provide status of ongoing projects; drive tasks completion according to schedule to complete de­liverables in a timely and efficient manner
• Provide effective written and oral communications to various stakeholders at all levels of man­agement; Identify risks and mitigation plans; Quickly obtain resolution to issues which may arise to keep project on track for successful completion;
• Project Technologies: SharePoint, Windows, Unix, Linux, Wintel, TIBCO, BOOMI, and Websphere;
• Project Management Tools & Methodology MS Project, Visio, PowerPoint, HP Project and Portfolio Management, and Proprietary Apps

Confidential

Program/Sr. Project Manager

Responsibilities:

• Program/Sr. Project manage multiple large scale IT infrastructure, data center, network, applica­tion, and process projects to proactively monitor Confidential top critical systems to insure high availability and reliability;
• Manage vendor and internal resource application and infrastructure assessments of all top critical systems resulting in recommendations for implementation;
• Manage multiple application developments, enhancements, and implementations;
• Obtain from Platform Managers and Subject Matter Experts final scope specifications based on recommendation validations and obtained detailed estimates for full implementation;
• Manage ongoing multiple project resource allocations/forecasting, budget, vendor proposal re­views/selection, weekly financial tracking, status reports, scheduling, change management and project documentation utilizing Confidential project management methodology with various ap­plications to include MS Project, HP PPM, Excel, and Confidential proprietary applications;
• Conduct weekly status meetings with Platform Owners, vendors, and director level management stakeholders to manage requirements, scope, expectations and provide status of ongoing projects; drive tasks completion according to schedule to complete deliverables in a timely and efficient manner
• Provide effective written and oral communications to various stakeholders at all levels of man­agement; Identify risks and mitigation plans; Swiftly obtain resolution to issues which may arise to keep project on track for successful completion;
• Project Technologies: SharePoint, Mainframe, VMAX, Unix, Linux, Wintel, Riverbed, CA Spectrum, F5, TIBCO;
• Project Management Tools & Methodology: MS Project, Visio, PowerPoint, HP Project and Portfolio Management, Confidential Proprietary Apps, Waterfall Methodology

Confidential

Program/Sr. Project Manager

Responsibilities:

• Project manage analysis, design, and build of Confidential new Disaster Recovery and Produc­tion Data Centers located in Elk Grove, IL and Piscataway, NJ resulting from business merger with budget over $100 million;
• Management of multiple application implementation projects with critical deadlines; Managed ap­plication development and enhancements;
• Gathered from Platform Managers and Subject Matter Experts, equipment power, cabling, and rack requirements which was utilized for determination of required facility electrical design, cabling design, Network design, and overall strategic data center layout;
• Project manage data center vendor selection, submit requisitions, and obtain approvals for pur­chase orders while insuring all purchases are within budget and meet project scheduled mile­stones;
• Manage ongoing data center facility access and implementation of power, cabling, and equipment installation
• Conduct status meetings with Facility, Network, Platform Owners, vendors, and management stakeholders to manage requirements and expectations and provide status of ongoing projects and manage scope; drive requirements and tasks according to schedule to complete deliverables in a timely and efficient manner;
• Provide effective written and oral communications to various stakeholders at all levels of man­agement; Resolve and lead Facility, Network, Platform Owner, and vendor resources for ongoing data centers additional or modified requirements;
• Monitor the data center electrical, cabling, network, circuit carrier, and required equipment/sup­plies delivery to provide trending information, potential risks and issues, and weekly status report­ing to all stakeholders;
• Manage and maintain project data center resource allocation, assignments, weekly financial track­ing, status reports, scheduling, change management and project documentation utilizing various applications to include MS Project, VPMI, Excel, and Confidential proprietary applications;
• Mentor multiple project managers assigned to multiple projects within the Data Center Relocation program implementation;
• Conduct cross-functional team synch meetings to insure data center build implementations are on track for upcoming migration requirements, to remove duplication of effort, and promote commu­nication throughout team resources;
• Project Technologies: SharePoint, Mainframe, VMAX, Unix, Linux, Wintel, SAN, Gigamon, Riverbed, F5, Cisco;
• Project Management Tools & Methodology: MS Project, Visio, PowerPoint, Clarity, Confidential Proprietary Apps, Waterfall Methodology

Confidential

TCS Program/Senior Project Manager

Responsibilities:

• Tracked lead management for Onshore and Offshore strategic Support from planning, implemen­tation, and transition to operational support for the Confidential SharePoint intranet sites devel­oped and Legacy applications for Confidential 's store launched in 2013;
• Management of development or modification to multiple Target applications for Canada implemen­tation; Managed application development and full end-to-end transition for Canada stores;
• Conduct status meetings with key Business, Delivery, and Vendor stakeholders to manage Support requirements and expectations and provide status of ongoing projects and manage Support scope; drive functional support requirements and tasks according to schedule to complete support deliverables in a timely and efficient manner;
• Provided effective written and oral communications to various stakeholders at all levels of man­agement; Resolved and led Onshore and Offshore Support resources for Confidential SharePoint intranet and extranet Incidents and Problems utilizing HP Service Desk and ServiceNow tools;
• Monitored the Confidential SharePoint intranet sites developed and Legacy applications and provide trending information, potential risks and issues, and weekly status reporting to all stake­holders;
• Mentored multiple Confidential onshore and offshore Support resources assigned to multiple projects within the program implementation;
• Managed Support team and conduct daily morning Onshore and Offshore synch meetings for smooth transition of Support items from Level 2 and Level 3 Offshore to Onshore resources;
• Triage Level 2 support incidents, conduct troubleshooting, coordinate with other required support resources, and follow-up with Callers until final resolution;
• Conduct Problem Management, create change requests, coordination of deployment of required code corrections from non-production environments to production, while obtaining proper busi­ness validation and approvals required;
• Project Technologies: SAP, SQL, Java, SharePoint, NT, HTML, JSP, XML, ASP,.NET, Unix/Intel servers, SQL/Oracle databases, .Net, Websphere;
• Project Management Tools & Methodology: MS Project, Visio, PowerPoint, Test Director, Request Center, Target Project Management Methodology, Waterfall Methodology, Agile Methodology

Confidential

TCS Program Manager/Senior Project Manager

Responsibilities:

• Defined Program management approach and process for Confidential monthly implementation release planning
• Consolidated into one single tracking document pending infrastructure implementation scope from multiple business stakeholders, technical leads, and vendors to include projects, rec­ommended patches, open issues, and other implementation requirements scope;
• Defined the monthly implementation process across the Confidential pro­gram which requires Target and Vendor requesters to meet testing environment milestone dates to be included in the implementation release schedule;
• Defined the approach to bundling and testing as all items included in each monthly release to reduce initial testing, regression testing, reduce risk, and provide less impact to the envi­ronments as the bundled release migrates from the lower test environments through to stage and production;
• Created two effective Confidential template presentations to provide an in­ternal team and executive level status of the monthly implementation planned releases
• Project Technologies: SAP, SQL, Java, SharePoint, NT, HTML, JSP, XML, ASP,.NET, Unix/Intel servers, SQL/Oracle databases, .Net, Websphere
• Project Management Tools & Methodology: MS Project, Visio, PowerPoint, Test Director, Re­quest Center, Target Project Management Methodology, Waterfall Methodology, Agile Methodology

Confidential, Plymouth, MN

Senior Project Manager

Responsibilities:

• Project management of multiple complex data center infrastructure projects utilizing resources from United States; Management of gathering of requirements, estimation, resources, technical implementation, and schedule ;
• Project Management of multiple data center Infrastructure projects involving business segment required hardware installation, server builds, data integration, application development, applica­tion enhancement/migration, testing strategy, launches, and ongoing support of production sys­tems and application; Systems and applications include Unix/Intel servers, SQL/Oracle databases, .Net, Websphere, and Tivoli Work Scheduler;
• Gathering of data center requirements for confirmation by Confidential internal client ap­plication team account; Project management of architecture, system administration, and other IT resources to develop the proposed design and final solution based on functional and technical business requirements to implement in an efficient and effective manner by the requested timeline specified by the client;
• Provide effective written and oral communications to various stakeholders at all levels of man­agement; Resolve any issues with impacted stakeholders and providing updates to all business sponsors; Monitor program/projects, management/mitigation of risks and issues, and provide status on a weekly basis to all project stakeholders
• Project management of data center proper compliance and security processes for proper handling of sensitive data
• Manage and maintain data center project resource allocation, assignments, weekly status reports, scheduling, change management and project documentation utilizing various applications to in­clude MS Project and Confidential proprietary applications
• Project Technologies: SAP, SQL, Java, NT, HTML, JSP, XML, ASP, Oracle, .NET, Unix/Intel servers, SQL/Oracle databases, .Net, Websphere, and Tivoli Work Scheduler
• Project Management Tools & Methodology: MS Project, Planview, Visio, PowerPoint, UHG Project Management Methodology, Waterfall Methodology

Confidential, Minneapolis, MN

Program/Project Manager

Responsibilities:

• Program/Project data center management of multiple complex I.T. Share Services Infrastructure projects utilizing global resources from United States, Brazil, Argentina and India supporting finan­cial applications to include brokerage and annuities; Management of resources, budget, technical implementation, testing strategy, and schedule for a client on the Confidential account;
• Project Management of multiple data center Infrastructure projects involving hardware installation, server builds, data integration, application development, application enhancement/migration, and ongoing support of production systems and application; Systems and applications include Unix/ Intel servers, SQL/Oracle databases, .Net, Websphere, Informatica, Tivoli, and other various non- ETL and ETL applications
• Business Analysis and gathering of requirements for confirmation by IBM financial client account; Project management of architecture, system administration, and other IT resources to develop the
• Program data center management of proper compliance and security processes for proper han­dling of sensitive data and fraud prevention development of proposal to client for approval
• Mentoring multiple data center infrastructure project managers assigned to multiple projects within the program implementation; Manage and maintain project resource allocation, assign­ments, weekly financial tracking, status reports, scheduling, change management and project documentation utilizing various applications to include MS Project, Rational, and IBM proprietary applications,
• Provide effective written and oral communications to various stakeholders at all levels of man­agement; Resolve any issues with impacted stakeholders and providing updates to all business sponsors; Monitor program/projects, management/mitigation of risks and issues, and provide status on a weekly basis to all project stakeholders;
• Project Technologies: SAP, SQL, Java, NT, HTML, JSP, XML, ASP, Oracle, .NET, Websphere, Infor- matica, Tivoli, ETL and non-ETL applications
• Project Management Tools & Methodology: MS Project, Visio, Request Center, PowerPoint, IBM RFP Process Tool, Confidential Project Management Methodology, Waterfall Methodology, Agile Methodology