SUMMARY:

• Almost 17 years of Information Technology professional experience across multiple functional areas Mobility Technologies, Financial Investment Sectors, Life Sciences Digital marketing, Retail Digital Commerce, Retail Finance based applications and Telecom based Products.
• Currently Managing Hybrid Mobile Application Program that provides users a view of their workplace investment plan managed by Fidelity through a convenient, easy - to-access location - including retirement, stock, and pension plans, plus the health benefits. Currently this Mobile Application is used by 400+ Client and has over 1.3 Million Users.
• Extensive experience as a Program Manager and Functional Consultant of enterprise wide IT projects in Financial Investment, Life Sciences, Retail and Telecom Space.
• Rich experience in Global eDetailing of Digital Marketing Contents in Multi-Channel Digital Platforms, implementing ecommerce and mobile Commerce Transformation programs involving IBM Web Sphere Commerce Server.
• In Life Sciences Space, Sharad has managed Production of Digital Content for Field Force Representatives in Salesforce Platforms. In Year 2014, managed the deployment of over Presentation in the field.
• Proven skills in project management, Agile based projects, strategy preparation, release planning, functional consulting, Resource Planning and project implementation.
• Sharad is a specialist in Planning, Strategizing, Partnering with Clients and Stakeholders, Managing Account and Delivery, Assessing, Monitoring and Mitigating Risk for Various Enterprise.
• Sharad has also worked as Quality Assurance Manager for Ecommerce and MCommerce for Major Home Improvement Retailer.
• Delivered High Business Values, Performance and Quality.

TECHNICAL SKILLS:

Domain: Retirement Services, Life Sciences Digital marketing, Retail Digital Commerce, Retail Finance based applications and Telecom based Products

Technical: Hybrid Mobility Technologies, Salesforce PlatformsTools: JIRA, GIT/Stash, Quality Center, Aprimo Marketing Studio

Mobile Apps Stores: Apple, GooglePlay, Amazon and Windows Stores

Methodologies: Agile, Scrum, Kanban and traditional SDLC Models

PROFESSIONAL EXPERIENCE:

Confidential, Merrimack, New Hampshire

Senior Project Manager

Responsibilities:

• Responsible for End To End implementation, Testing, Deployment and Store Uploads of Various features in NetBenefits Mobile Application
• Involve and own the activities performed in all the Phases of implementation - Visioning, Planning, Iterations, Build &Test, Testing, Deployment and Store Uploads
• Work with Product Owners since discovery phase to define Project Charter, Roadmap, and breakdown of work, Major Risks & Issues List, Stakeholder Lists.
• Works with Cross-functional teams and align them with Project End Goal
• Responsible for creating Release Plan and IT Project Plan with Iteration Schedule
• Coordinates activities required to perform the Architecture Feasibility, Technical Assessment and Proof of Concepts
• Build the Scrum Team required for Delivery of Project - Identify available resources, secure additional resources
• Plan Project Kickoff and Setup JIRA board, Reporting Structure and Status Reports including story point target.
• Setup Projects in Project Tracking System, allocate funding and required resources
• Confirm Team Rules of Engagement
• Organize Agile Ceremonies - Daily Standups, Iteration Planning, Store Grooming & Estimation Schedule, Retrospective meeting, Iteration Close, Sprint Close Demonstration to Stakeholders, Definition of Ready and Done.
• Onboarding and Allocation of Quality Assurance and Environment Set Up Team
• Ensuring User Experience Design Availability, Technical Specification Documents, QA Test Cases and IT Product Guides were created and updated before end of iteration
• Establish the Defect Tracking and Triaging Mechanism for the Project
• Regularly analyze the potential risks and plan the Mitigation Strategy
• Tracking the Team Velocity and Story Points defined during Iteration Planning is achieved by Scrum Team
• Helps remove Impediments and builds a community
• Receive End of Iteration/Final Sign-Off from Quality Assurance and Business Teams on deliverables
• Prepares Install/Deployment Plans and Validation Strategy
• Support Multisite Environment Production Install and Deployment
• Store Upload of New NetBenefits Mobile Application in following Stores:
• Oversee NetBenefits Mobile Team - Direct Reports
• Escalation point for high risk and high impact Project Related issues
• Accountable for mobilizing resources and scale-up
• Review and assign/update team member roles and responsibilities
• Periodic review of NetBenefits Mobile Application -license renewals, upgrades, devices
• Facilitate procurement of tools and devices - Smartphones and Tablets for iOS, Android and Windows Platforms
• Accountable for client relationship management
• Partner in development and implementation of strategies identified by Workspace Investment Directors
• Accountable for NetBenefits Mobile Application quality management
• Setup 'Dip stick' check points to ensure quality of NetBenefits Mobile Application Processes
• Oversee process optimization activities
• Lead preparations for external audits
• Review risks/issues and develop mitigation plan as appropriate
• Training of new team members and refresher trainings
• Accountable and responsible for strategy and new capability enablement
• Setup and support 'focused work teams' to develop/demonstrate New Mobile Application Features and its enablement in NetBenefits Mobile Application
• Development of pilot programs to demonstrate NetBenefits Mobile Application for new features
• Finance oversight - Accountability for on time submission of invoices for contractors
• Keep updating the Best Practice for Mobile Application Deployment and Store Upload
• Keep team motivated and engaged
• Facilitate the Organization wide Innovation Club Initiatives, Mobile Seminars, and NetBenefits Mobile App Roadshow.

Technology Stack:

• HTML/HTML5
• Ruby SaaS Compass (CSS Pre-processor)
• Backbone.js, JQuery, Jquery Mobile, Bootstrap.js, Require.js
• Handlebars.js (Templating Engine)
• Grunt Task Runner
• Cordova (For Hybrid application development)
• Jasmine.js (JavaScript unit testing framework)
• Configuration Management Tool - GIT

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• Prepare and communicate timeline for presentation releases to all project stakeholders
• Partner with brands and agencies to work out the most efficient and optimal way to plan presentation releases and address business needs
• Lead weekly calls with agencies
• Conduct agency and marketer training sessions
• Demand projection
• Guide Digital Factory service teams on presentation content
• Prepare Digital Regulatory Compliance pre-press submissions
• Provide inputs for process and quality improvements
• Participate in special projects and pilots as required
• Training new Account Managers/Project Managers
• Provide guidance as Subject Matter Expert on process, functional and regulatory matters
• Provide guidance as SME in content familiarity/content knowledge of any given presentation
• Account managing new capabilities and upcoming pilots
• Support Factory Manager with Brand Alignment
• Coordinate with Operations Lead to resolve operation issues involving external stakeholders
• Coordinate reviews with cross-functional teams: Regulatory Compliance, agencies, marketers and proofreading
• Share Metadata View Report with marketers and agencies
• Send sync notice to download the digital marketing content from SFDC to all the stakeholders involved
• Submission of final sample (FDA package) in Aprimo Marketing Studio, and sharing FDA filing confirmation
• Issue management with Digital Factory service teams, agencies and marketers
• Management of scope changes
• Presentation weekly status reporting
• Periodic communication of project status to various stakeholders
• Managing team work allocation, prioritizing, tracking, and reporting
• Project Execution
• Representing as Vendor in Digital Factory PMO Meetings
• Work Order Package Creation and Approvals from Client
• Accountable for mobilizing resources and scale-up
• Review and assign/update team member roles and responsibilities
• Periodic review of Digital Factory infrastructure -license renewals, upgrades, devices
• Facilitate procurement of tools and devices
• Accountable for client relationship management
• Partner in development and implementation of strategies identified by Digital Factory Lead
• Accountable for Digital Factory quality management
• Digital Factory overall performance monitoring
• Setup 'Dip stick' check points to ensure quality of Digital Factory processes
• Oversee process optimization activities
• Lead preparations for external audits
• Review risks/issues and develop mitigation plan as appropriate
• Training of new team members and refresher trainings
• Accountable and responsible for strategy and new capability enablement
• Setup and support 'focused work teams' to develop/demonstrate new Digital Factory Services
• Development of pilot programs to demonstrate Digital Factory capability for new services
• Finance oversight - Accountability for on time submission of invoices
• Following Field Force Digital Marketing Content were delivered and submitted to FDA

Software and Tools: Aprimo Marketing Studio, Salesforce Platform Veeva CRM and Cegedim MI, HTML5, CSS3 and JQuery

Confidential, Mooresville, North Carolina

Senior Project Manager

Responsibilities:

• Managed multiple project during the specified tenure
• Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Review of Business Requirement Documents
• Facilitates Requirements for all Confidential -Mobility Releases, conduct Interview with client and Business Analyst. Organize workshop for issue clarification with Client Executives, Subject Matter Experts and Business Team
• Liaise with client executives to define, develop and implement outsourcing strategies and engagement model development
• Lead the Estimation Activities and communicates to Client for allocation of the required budget
• Manage the Various Project Quality Assurance and Performance Testing Activities with all Stakeholders involves in the project
• Prepares the Resource Plan and get the sign-off from Client on the resource Plan
• Prepares the detailed project schedules to ensure timely delivery
• Prepares the Risk Management Plan and mitigate to minimize the adverse effect to the project
• Create of Overall System Integration Test Strategy
• Allocate work, Track the project scope and schedule, Resource requirement, Financial Risk and SLA's
• Work with Cross-functional team to ensure support required to achieve project end goal
• Ensure the availability of the Test Environment for Testing at Onsite and Offshore
• Change Management for any updates in Project Requirement
• Review of Daily Status Reports and Weekly Status Reports.
• Liaise with Senior management of Lowe’s Selling Channel organization and provide weekly and ad-hoc status reports as well as supply project metrics to key stake holders
• Organize regular meeting with Client management team to ensure that the project expectation is defined and successfully fulfilled.
• Facilitates Requirements for all Confidential -Mobility Releases, conduct Interview with client and Business Analyst. Organize workshop for issue clarification with Client Executives and Subject Matter Experts
• Lead the Estimation Activities and communicates to Client for allocation of the required budget
• Prepares the Resource Plan and get the sign-off from Client Project Managers on the resource Plan
• Supervise setting up of Statement of Work (SoW) for the project, which includes the final approved cost, schedule, Service Level Agreements (SLA) applicable for the project.
• Create risk management plan and mitigation strategies and monitor the risks throughout the life of the project.
• Headcount Budgeting, Delivery Best Estimates and Revenue Transfer Management
• Actively participants in all Agile Ceremonies followed in Confidential Selling Channel organization
• During the project execution phases, following activities were carried out by me
• Providing target and goals for the team on project quality and financial parameters such as overall project defects, acceptable effort and schedule deviation percentages
• Determined the cause of deviations to project costs and margins and direct the team to correct these deviations
• Conducts discussion with client management to obtain additional budget approvals whenever there is a change in the scope of the project or there are changes in external factors that impact project costs
• Reviews the project effort report on completion of project milestones and approved charges to be invoiced to the client. Also exercises complete discretion on the amount to be invoiced to the client and whether any discounts or premiums should be charged, based on work completed
• Co-ordinates executive planning sessions for managing different deliverables across projects and integration teams.
• Reviews and approves milestone reports across product releases at different stages of the project.
• Reviews and approves the estimated environment costs submitted by vendors for the individual projects or for the business unit.
• Manages the margins, revenue forecasts and resources ratios, for all projects under his purview keeping in line with the business unit operating targets

Software and Tools: WCS Commerce Software, IBM Accelerators, IBM Coremetrics Analytics, IBM Master Data Management, Shell Script and Sterling Commerce Console, Quality Center 9.2 and 11, Soap UI, Keynote, Load Runner, Performance Center and Wily Monitoring Tools.

Confidential, Mooresville, North Carolina

Project Manager

Responsibilities:

• Managing the Various Project Quality Assurance and Performance Testing Activities with all Stakeholders involves in the project
• Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis of Functional Requirement.
• Creation of System Integration Test Strategy
• Daily/Weekly and Monthly Status Reporting
• Analysis of Non-functional requirements
• Preparation of workload model
• Performing bottleneck analysis and providing tuning recommendation

Software and Tools: COBOL, Mainframes, Zeke, Quality Center 9.2 and Load Runner, Performance Center and Wily Monitoring Tools.

Confidential, Mooresville, North Carolina

Project Manager

Responsibilities:

• Analysis of Non-functional requirements right from NAM (Novell's Access Manager) Application To Portal (End To End)
• Preparation of workload model
• Preparation of performance test strategy
• Identification of performance testing
• Preparation & execution of test scripts
• Performing bottleneck analysis and providing tuning recommendation

Software and Tools: Load Runner, Performance Center, Quality Center and Wily Monitoring Tools.

Confidential, Mooresville, North Carolina

Project Manager

Responsibilities:

• Analysis of Non-functional requirements right from NAM (Novell's Access Manager) Application To Portal (End To End)
• Preparation of workload model
• Preparation of performance test strategy
• Identification of performance testing
• Preparation & execution of test scripts
• Performing bottleneck analysis and providing tuning recommendation

Software and Tools: PeopleSoft based Human Resource Package, Load Runner, Performance Center, Quality Center and Wily Monitoring Tools.

Confidential

Performance Test Architect and Project Manager

Responsibilities:

• Preparation of Non-Functional Requirement Document
• Preparation of Test Strategy
• Co-ordination with Onsite Team
• Execution of VuGEN Script
• Reporting and Analysis of Application

Software and Tools: J2EE based Application, Load Runner, Performance Center, Quality Center

Confidential

Performance Test Architect and Project Manager

Responsibilities:

• Preparation of Non-Functional Requirement Document
• Preparation of Test Strategy
• Co-ordination with Onsite Team
• Design and Development of VuGEN Script
• Design and Development of Script for Batch Processing
• Execution of VuGEN Script
• Reporting and Analysis of Application

Software and Tools: SAP ECC6.0 based Application, Load Runner, Performance Center, Quality Center

Confidential

Performance Test Architect and Project Manager

Responsibilities:

• Preparation of Non-Functional Requirement Document
• Preparation of Test Strategy
• Co-ordination with Onsite Team
• Design and Development of VuGEN Script
• Design and Development of Script for Batch Processing

Software and Tools: SAP ECC6.0 based Application, Load Runner, Performance Center, Quality Center

Confidential

Performance Test Architect and Project Manager

Responsibilities:

• Preparation of Non-Functional Requirement Document
• Preparation of Test Strategy
• Design and Development of Script
• Execution of Scripts
• Reporting and Analysis

Software and Tools: Java based eLearning Application, Load Runner

Confidential

Performance Test Architect and Project Manager

Responsibilities:

• Preparation of Non-Functional Requirement Document
• Preparation of Test Strategy
• Design and Development of Script
• Execution of Scripts
• Reporting and Analysis

Software and Tools: Microsoft Streaming Application, Load Runner

Confidential

Project Manager

Responsibilities:

• Project Management
• Project Planning
• Customer Co-ordination
• Requirement Analysis
• Code Walkthrough
• Quality Assurance of Deliverables

Software and Tools: J2EE Based Application, Confidential Proprietary Tools - VNC Server

Confidential, Dallas

Project Manager

Responsibilities:

• Identifying/Capturing Use cases for the system
• Preparation of Test Plans
• Preparation of Test Strategy
• Creation of Integration, System and Functional Testcases for Appliance, VNS Server and Confidential VTG Components
• White Box Testing
• Integration, System and Functional Testing
• Customer Co-ordination
• Quality Assurance of Deliverables

Software and Tools: VxWorks Environment, SIP Based Messaging System

Confidential

IT Analyst and Promoted to Assistant Consultant

Responsibilities:

• Understanding the requirements
• Design the testing tool using Rational Rose
• Developing performance and stability testing tool using C, C++, Bash, Perl, Expect scripts
• Documenting user guides for the Tools
• Demonstrating the tool usage to System Integration and Verification Team
• Perform regression testing for Application Developed in System providing Platform Services
• Developed testing tool for following in Flexi Platform
• To generate and Receive SCCP & TCAP Messages for SIGTRAN Protocol
• To generate Alarms and check Alarms
• To generate and Receive TCP Messages
• To check the status of managed objects in the target
• Understanding the requirements
• Creating Test Plans for Subsystems in various Release of Flexi Platform
• Designing test cases for Subsystems in various Release of Flexi Platform
• Manual Testing of Testcases
• Automation of the Testcases
• Loading and Executing test cases on the target
• Reporting the Testcase Results
• Delivering results on time
• Defect Management
• Trouble identification and Trouble reporting
• Tracking bugs from Customer to closure
• Commissioning of Flexi Platform Release
• White Box and Functional Testing of Following Subsystems

Hardware:

• Flexiserver Blade Cluster
• IBM BladeCenter Cluster
• IPA MCP18-B Single-node Hardware
• HP ProLiant 1U rack-mount server
• HP Blade System Hardware
• GPIB card

Software:

• Confidential proprietary Automation Testing Tool(FLEXITAF)
• Test planning and Reporting tool
• Valgrind (Memory Leakage Tool) gcov (test coverage program) gdb (Runtime debugging Tool)

Project Title: Positioning Services Conformance Test Procedure

Confidential

IT Analyst

Responsibilities:

• Responsible for design and development of Positioning Services Conformance Test Procedure for Testing Location Capability of CDMA Mobile Stations.
• Responsible preparation of integration test plan and system test specification for testing Minimum Performance Characteristics of Position Location Capable CDMA Mobile Stations.
• Responsible for testing the Global Positioning Services conformance scripts with Global Positioning Satellite Simulator. Also responsible for testing AFLT Positioning Services Conformance Scripts.
• Responsible for preparing Install shield for Positioning Services Conformance Tester software package
• Responsible for preparation of Release Note and SRCN for IS-801 Positioning Services Conformance Script
• Writing and maintaining Reports
• Defect management
• Loading new software into the target machine (1X-AIME Base Station Emulator)
• Test Execution, results delivery
• Regression Testing
• White Box Testing
• Writing trouble report and test Report
• Responsible for design and development of Enhanced Observed Time Difference Conformance Test Procedure for Testing Location Capability of GPRS/E-GPRS Mobile Stations
• Responsible preparation of integration test plan and system test specification for testing Minimum Performance Characteristics of Position Location Capable GPRS/E-GPRS Mobile Stations.
• Responsible for testing the Enhanced Observed Time Difference conformance scripts with GPRS/E-GPRS Base Station Simulator
• Responsible for preparing Install shield for Positioning Services Conformance Tester software package
• Responsible for Preparation of Release Note and SRCN for E-OTD Positioning Services Conformance Script
• Writing and maintaining reports
• Defect management
• Loading new software into the target machine (1X-AIME Base Station Emulator)
• Test Execution, Results delivery
• Regression testing
• White Box Testing
• Writing trouble report and test report

Hardware:

• Aeroflex Base Station Emulator (CDMAone, CDMA2000, GPRS, E-GPRS)
• Sprint GSS5060 & Sprint GSS 4500 Satellite Simulator
• TAS 4600A AWGN Source
• TAS 4500 Fading Simulator
• Rhodes and Schwarz Spectrum Analyzer

Software: C/C++ based Software

Confidential

Software Engineer and promoted to IT Analyst

Responsibilities:

• Involved in design & development of Conformance Test Procedures for CDMAone Technology in accordance with the IS - 95B, IS-95A, J-STD-008 & Korean Standards. Conformance Test Procedure document used for above activity is CDG22 (version 5.0 and 6.0), CDG53 and IS-98C
• Involved in review of Conformance Test Procedures, design documents.
• Responsible for coding and code walk through of C-AIME Conformance Test Scripts.
• Responsible for preparation of Error Codes and Test Specifications for layer 3 signaling protocol
• Responsible for system testing of CDMAone Mobile Station Protocol Conformance Tester
• Involved in making Changes in API’s Stubs and enhancing the C-AIME Conformance Test Scripts as per Client Specification
• Automating the test cases covered for the specific subsystems using CAIT Tool
• Writing and maintaining Reports
• Defect management
• Loading new software into the target machine (C-AIME Base Station Emulator)
• Test Execution, Results delivery
• Regression testing
• White Box Testing
• Writing Trouble Report and Test Report
• Preparation of the integration test plan and system test specifications. Design and implementation of Layer 3 signaling of IS 2000 standards
• Responsible for system testing of CDMA 2000 Mobile Station Protocol Conformance Tester
• Involved in integration of CDMA 2000 Air interface Monitor Emulator with External Equipment such as AWGN Source and Fading Simulator
• Responsible for integration testing of CDMA 2000 Mobile Station Protocol Conformance Tester with AGWN Source and Fading Simulator
• Involved in Enhancement of MAC layer for TTY Mode
• Involved in preparing UTP and unit testing of MAC layer
• Automating the Testcases covered for the specific subsystems
• Writing and maintaining Reports
• Defect management
• Loading new software into the target machine (1X-AIME Base Station Emulator)
• Test Execution, Results delivery
• Regression testing
• White Box Testing
• Writing trouble report and test report

Hardware:

• Aeroflex Base Station Emulator (CDMAone, CDMA2000, GPRS, E-GPRS)
• TAS 4600A AWGN Source
• TAS 4500 Fading Simulator
• Rhodes and Schwarz Spectrum Analyzer

Software: C/C++ based Software