Information Security Project Analyst Ii Resume
Bentonville, AR
SUMMARY
A bilingual project management professional, focused on developing, implementing and managing complex technology initiatives with proven highly adaptable problem solving capabilities in multiple areas including: Finance, Compliance, and Information Security.
AREAS OF EXPERTISE
- Project Management
- New Product Development
- Team Development
- Agile
- Planning
- Relationship Development
TECHNICAL SKILLS
Project Management Processes: AGILE, Waterfall methodologies, Kanban, SCRUM
Technologies: Microsoft Office, LeanKit/Jira, SharePoint/Confluence, SAP/RetailLink
PROFESSIONAL EXPERIENCE
Confidential, Bentonville, AR
Information Security Project Analyst II
Responsibilities:
Promoted to Analyst II after 12 months. Led the implementation of solutions while inspiring a Scaled Agile Framework in the Security Identity & Access Management domain such as the enablement of Identity management, credentials and access controls.
ConfidentialLicensing Compliance Specialist
Responsibilities:
Licensure acquisition and maintenance of all Confidential and Distribution Centers States and Puerto Rico. Managed the daily reconciliation of electronic debit tender funding, store transaction activity and Leased stores with third party processor reports for Confidential and Confidential otalling over $295 million daily.
ConfidentialCoordinator Electronic Payments Hotline
Responsibilities:
Managed on average of 600 customer service calls for electronic point of sale transactions, chargebacks and corporate credit card issues on a bi - weekly basis.
Confidential, Fayetteville, AR
Retail Sales Representative
Responsibilities:
Provided excellent customer service to new and existing customers with consistently increasing sales every month by 15%. Awarded top salesperson for 5 consecutive months. Managed in-store and outside sales (radio sales and promotional events).
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