SUMMARY

• A self - motivated and organized IT Project Manager with over 15 years' experience with worldwide companies, Confidential skilled in orchestrating tasks and details to achieve project goals. Recognized as a self-starter, team builder/mentor with excellent analytical, multi-tasking, communication, problem-solving/root cause-analysis skills.
• Led multi-million dollar projects from initiation to closure in an established PMO supported, matrix environment. I am able to work effectively as a part of a team or individually with positive interaction with management and customers providing high-quality support and excellent problem-solving skills to all organizational levels. I am a clear communicator with proven effective written and oral communication skills. If your strategic goals are IT Infrastructure, customer facing or internal, I have the needed leadership and experience to get the job done.

TECHNICAL SKILLS

• Project Management
• Requirements Analysis
• Vendor Management
• IT Operations
• IT Management
• Microsoft Project
• Word
• Excel
• PowerPoint
• SharePoint
• Blue Print Reading
• Windows System Administration
• Virtual Technologies
• System Deployment

PROFESSIONAL EXPERIENCE

Technical Project Manager/Team Leader

Confidential, San Ramon, CA

Responsibilities:

• Responsible to manage hardware delivery and build out infrastructure in multiple data centers across the U.S. for multi-million dollar projects with the ability to solve complex technical challenges and balance scope, quality, schedule, resources and risk using processes and tools that follow accepted PMI methods
• Act as project liaison for Technical Architecture, IT Infrastructure, Database Administrators, System Administrators, Application Development and Test teams
• Plan and provide status communication support for production releases and major deployments Confidential the program level
• Prepare and communicate detailed project plans, track all action items and open issues to closure, coordinate activities and follow up on execution with multiple teams in building and maintaining large-scale IT Production, Test, and Disaster Recovery Environments.
• Facilitate meetings, resolve conflicts, and mitigate delays
• Monitor the process of ordering, purchasing, and delivery of hardware and 3 rd party software
• Coordinate and manage change requests for production and test environment configuration changes including storage requests.
• Demonstrate high standards of performance including teamwork communication skills
• Team Lead Responsibilities include:
• Oversee Confidential initiative from a hardware PMO perspective
• Primary Project manager for Lightspeed Enabler projects
• Oversee port to Linux program as a whole from hardware PMO perspective
• Oversee ILT Functional test projects for all applications from a hardware PMO perspective
• Coordinate "Keep the lights on" sustainment projects for Lightspeed Enabler - coordinating maintenance for servers touched by multiple projects to make sure proper end state is achieved by release date needed

Technical Project Manager

Confidential Pleasanton, CA

Responsibilities:

• Manager of global support teams consisting of System Admins for Windows servers, Virtual Infrastructure cross functional teams, Unix, Storage Management, Enterprise Backups supporting HP-UX, RedHat Linux, Sun, VMS, Windows 2008 Server, Windows
• Responsible for diverse team spanning United States, India, and Mexico.
• Provide mentoring and hands on assistance to IT teams, to aid in project delivery, issue and escalation resolution, budget management; all while being aligned with corporate quality requirements and processes
• Responsible for coordinating work of teams both on shore and off to complete all phases of system administration, supporting over 12,000 client and 500+ Windows/Linux & VMware servers
• Responsible for managing department budgets from hardware and software down to personnel management for completion of requirement
• Prepare and communicate detailed project plans, track all action items and open issues to closure, and coordinate efforts between Infra, Application Development Business Continuity and Program Management teams.
• Managed IT teams to deploy changed and new initiatives2012 projects included:
• Vsphere 5.1 Upgrade of 45+ hosts to ESXi supporting 300+ virtual servers and 500+ virtual desktops
• Server consolidation - Convert aging physical servers to virtual servers (P2V) for savings in maintenance and hardware replacement costs
• McAfee MOVE implementation - Lead team to install MOVE appliances on all clusters, uninstall thick client from virtual desktops, and recompose virtual desktops
• XenApp 6.5 - Upgrade existing Citrix infrastructure from Citrix 4.5 to XenApp 6.5
• DB migration from HP-UX to Linux - Manage migration of production databases to new platform and new hardware
• Move test and development environment to new data center
• PARisc re-organization - shrink PARisc footprint to eliminate 2 RP8420
• Storage re-org - Manage procurement, installation, reorganization of Hitachi, EVA, XP12000 to NetApp storage
• Backup re-org - reorganize the backup infrastructure to a more efficient design. Upgrade to Netbackup 7.1. Revisit current policies and design new policies

Project Manager

Responsibilities:

• Led project team in negotiating, planning, and execution of an outsourcing agreement with a subcontractor in Mexico including detailed project plans for the recruitment, hiring, and training activities
• Provided comprehensive project management support, oversight, and supervisory services for the design and configuration of the subcontracted positions including Desktop Engineering, CCOP, DBA, UNIX and Windows System Administration support services from near shore
• Partnered with department heads to design roles and responsibilities of subcontractor personnel under the new agreement; design, plan, and implement rotational desktop support model; and recommend staffing improvements to either repurpose existing staff and / or reduce redundant efforts with no value add
• Worked on multi-million dollar contract re-negotiation team to prepare and respond to Request for Proposal; providing client multiple choice contract options with associated pricing and high level implementation timelines
• Participated in redlining, legal review and approval, and formal submission of all contract amendments
• Managed IT teams to deploy changed and new initiatives

Intel Server Team Group Leader

Confidential, Pleasanton, CA

Responsibilities:

• Group Leader of a global support team responsible for maintaining the Wintel servers for Confidential Yellow Pages with 24x7 on-call support
• Mentor and coach responsible for managing various projects and budget
• Responsible for coordinating work of teams both on shore and off to complete all phases of system administration, supporting over 12,000 client and 500+ Windows, Citrix, and VMware servers
• Implemented and maintained new and existing production and development VMware infrastructure running on IBM/HP blade servers and HP DL server hardware.
• Led successful implementation of VMware View virtual desktop environment (Windows 7, Vista and XP)
• Built, configured and deployed vm guests and templates. Completed Physical-to-Virtual (P2V), and Virtual-to- Virtual (V2V) migrations of Windows Servers from VMware and legacy hardware
• Managed Windows 2008 Clusters (File and SQL)
• Maintained and monitor Citrix 4.x farm
• Performed installation, configuration, patching, monitoring, and troubleshooting of servers in a multi domain environment
• Responsible for SharePoint 2007 administration