Program Manager Resume Delray Beach, FL - Hire IT People

SUMMARY:

Offer a comprehensive background in Program and Project Management along with Service Delivery in US Government and private sector technical environments. Promoted to levels of increased accountability for various IT companies and leader in its industry. Extensive work history with waterfall Software Development Life Cycle (SDLC). Excellent interpersonal skills, and often requested to lead or participate in Statements of Work (SOW) that developed and delivered operational programs and projects implementing client strategies across a highly matrixed organization. Led teams who generated several million in revenue annually and played a key role in new business scope/retention exceeding company measurements identified for success.

CORE COMPETENCIES:

Program management service delivery
Project Management Team
Leadership| Building Collaborative Relationships
Business Process Improvement
Bridging Strategy to Execution
Excellent Communication

PROFESSIONAL EXPERIENCE:

Confidential - Delray Beach, FL

Program Manager

Responsibilities:

Responsibility for delivery of 30+ projects on Confidential & Confidential account with manufacturing software applications at a business critical plant.
Project delivery of increased disk capacity and throughput as well as automation of out-of-tolerance process variation capture improving part quality.

Confidential - Delray Beach, FL

Project Manager

Responsibilities:

Project Management assignment with manufacturing commercial account with focus on service delivery in software development/maintenance support.
Project Manager for manufacturing software application and operations/maintenance efforts at Confidential & Confidential account encompassing 30+ projects per calendar year.
Project Manager for Agile developed Android mobility project which utilized continual, strong and user-friendly context-aware authentication for data protection and service usage control.
Program Management assignments with Department of Homeland Security (DHS) with focus on service delivery in cyber security operations, software development/maintenance support, and data center consolidation.
Program Management consultant with focus in quality control, master schedule, and program deliverables for DHS - Network Security Deployment (NSD).
Application project manager for program moving 60+ applications and data. Planning included service design, transition, and ended in service operation. Coordination between government personnel at multiple sites and contractors following identified methodology.
Program Management consultant in a technical maintenance program establishing a Program Management Office (PMO).

Confidential - Arlington, VA

Deputy Program Manager

Responsibilities:

Managed 45 staff through all life cycle activities (requirements, design, testing, implementation and maintenance).
Delivered monthly reporting metrics on staffing, development (planning/implementation), training, process improvement, risk, and financials. SharePoint site was used for reporting, planning, and monitoring purposes across the contract.

Confidential - Chantilly, VA

Senior Program Manager

Responsibilities:

Managed 75+ staff in 13 locations throughout US covering 8,000 USDA users in 24x7 environment utilizing ITIL service delivery criteria through all phases of the program.
Authored software lifecycle process documentation for Quality Assurance (QA), Configuration Management (CM), requirements management, and data management and assisted in rewrite of System Development Life Cycle (SDLC).
Delivered weekly and monthly reporting metrics for operational help desk, depot (new/fixed computers), and network availability.
Played key role in generating increased incremental revenue with contract up scope and participating in business development activities.
Team delivered 250K lines of Java code, 40 web services, and 90 test cases for initial production release.
Monthly reporting metrics for software requirements, development and test status, and Earned Value Management (EVM).

Confidential - Merrifield, VA

Project Manager

Responsibilities:

Coordinated numerous successful project deliveries within 8 -10-week client deadlines.
Identified and managed risk areas for software development program.
Weekly reporting metrics for requirements, development and project deliverables.

Confidential - Arlington, VA

Senior Manager

Responsibilities:

Consulted and grew business with internal customers, offering custom software solutions.
Negotiated and managed Service Level Agreements (SLAs) with approved contractors.
Achieved sector goal of SEI-CMM Level 2 compliance, serving as Department Lead.
Prepared daily, weekly and monthly metrics reporting for development, testing and implementation activities.
Provided authentication, authorization, 24x7 support, and infrastructure for all business destined to internet traffic, creating Internet Gateway; supported C++, Java, Oracle, LDAP, HTML, CORBA, TCP/IP, and SSL.
Team developed interface into pre-order and ordering billing systems via EDI.

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Program Manager Resume

Delray Beach, FL

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