EDUCATION:

Bachelor of Science: Computer Information Systems

Software Skills:
MS Access, MS Excel, MS Project, Hypertext Mark-Up Language, JavaScript, SQL

Relevant Experience:

Confidential
Project Manager
NCCU CIS Program, Client: Confidential, NC August 2010 - March 2011

• Managed team of six (6) in the development of a system that allows RDU Airport Authority to track and report minority and women business participation throughout its procurement and tracking business units.
• Planned, evaluated, revised project schedule to ensure project success and deliverables were met on time.
• Managed client interaction across all the systems stakeholders to ensure clients expectations and needs were met.

NWN Intern
Confidential, Morrisville, NC January 2011 - April 2011

• Installed network equipment in multi-building campus environment; changing fiber-optic and copper uplinks as required
• Assisted the network engineering staff in performing post-cutover diagnostics to ensure that critical network systems remained operational
• Assisted in the application of complex configurations on access and distribution layer switches

WORK EXPERIENCE:
Office Specialist II
Confidential, Richmond, VA October 2011 - Present

• Maintain clean and orderly checkout areas
• Greet customers entering establishments
• Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations

USPS Mail Clerk
Confidential, Raleigh, NC May 2008 - May 2010

• Strengthen computer skills and knowledge with various computer systems and software programs
• Reinforce tasks with positive social skills and communication for a wide variety of customers
• Provide assistance to the public in complying with federal regulations of postal service and other federal agencies.

Teacher Assistant/Mentor
Confidential,Durham, NC September 2005 - April 2011

• Assist elementary students with tutoring to ages 9-12 directed by the America Reads Program
• Administer, proctor, and score academic or diagnostic assessments
• Provide private instruction to individual or small groups of students to improve their academic performance.

Sales Associate
Confidential, Durham, NC May 2005 - October 2005

• Entrusted with responsibility for handling cash transactions with customers daily
• Maintained a weekly beauty club card activation goal of 10% to transactions
• Provided excellent customer service

ACTIVITIES

• NCCU CIS Club Events Committee Member
• NCCU Community Service- ASCLP Program Mentor

REFERENCES - Available upon request