SUMMARY

• Improved projects success by implementing a new Project Management tool "Wrike" which is a real time work management tool allowing the entire team to be aware on where tasks are sitting and making the transition process smoother from using Excel.
• Improved visibility to the clients on their savings as well as their spending throughout their entire organization.
• Improved the work allocation making sure all the developers & member of the data team were working within the scope of the given project assigned to them in a timely fashion.

ARES OF EXPERTISE:

• Operation Project Management
• Project Planning
• Scope of Project
• Client Facing
• Resources Management
• Team Leadership
• Resource Management
• Stakeholder Management
• Budgeting
• SPOC
• Change Management
• MS Office (Outlook
• PowerPoint
• Excel
• Word
• Visio)
• SharePoint
• Wrike
• Tableau.

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Project Consultant

Responsibilities:

• My Focus is on three key areas of the organization: Data Management, Consulting Delivery and Implementation.
• Reported to the Vice President of Consulting and Implementation.

Confidential, Minneapolis, MN

Project Consultant (Sr. Project Manager)

Responsibilities:

• Created and reviewed documentation and project deliverables for completeness, correctness, and compliance with company and audit standards while ensuring that the project work meets customer expectations.
• Actively participated in enhancements to Project Management templates, processes, and procedures in order to improve organization's project delivery through PMO lessons learned process.
• Scheduled, facilitated and documented project meetings and requirement gathering sessions.
• Provided authoritative technical/professional advice and exchanged technical/professional information to all.

Confidential, Plantation, FL

Business Consultant

Responsibilities:

• Developed client - facing documents and other training materials to deliver training required for each client Implementation, including but not limited to Solution Document, Process Requirements, Integration Requirements, User Acceptance Testing scripts, and User Requirements to Functional Requirements.
• Conducted multifaceted live onsite training for administrators, client trainers, staff and vendors of clients.
• Configured data and business rules for new/existing implementations.
• Collaborated with Product Development and QA teams through Software Development Life Cycle (SDLC) to identify defects and provide resolutions for client.
• Created Successful Adoption of Confidential SAAS software.
• Increased awareness and aided in implementing project management solutions for Major Health Care, K-12, University, and Government Entities

Confidential, Minneapolis, MN

Project Consultant (Project Manager)

Responsibilities:

• Defined project objectives, scope, plans, and specific course of actions required.
• Integrated people and other resources to carry out the Project Management Plan for the project.
• Effectively organized all aspects of complex projects, establishing appropriate milestones and completing them to specifications while meeting aggressive deadlines.
• Manage engagement timelines, prioritization, and task management, to ensure all deliverables are accurate and on schedule.
• Lead and attend weekly client meetings and document key deliverables, meeting minutes, and objectives.

Confidential, Minneapolis, MN

Project Consultant (Business Consultant)

Responsibilities:

• My main focus here was to work with the Change Management/Policy Fulfillment team and create better processes on how to be more efficient by increasing productivity. Reported to the PMO Manager. 1

Confidential, Minneapolis, MN

Project Manager/Learning Program Manager

Responsibilities:

• Managed the US for International Component Auditor that was held in Europe, Asian Pacific and South America
• Assisted with creating a timeline and directing activities of materials production resources during peak development periods.
• Worked closely with key leaders, subject matter experts and internal/external resources (vendors) to direct the design, development and execution of assigned program/line of business curriculum.
• Used Learning Management System (LMS) in planning and coordinating resources and utilization.
• Prepared status reports and project updates.
• Served as SharePoint Site Administrator.
• Served as a Career Advisor to 3 employees while communicating performance expectations and performance feedback, coaching and mentoring.
• Provided financial oversight including but not limited to managing external instructor/developer contracts, monitoring LPD staff overtime, assisting in the overall budgeting process, gained familiarity with the LPD monthly and YTD financial results, and assisted in reconciliations of plan to actual.

Confidential, Minneapolis, MN

Implementation Lead (PM, Consultant, SME)

Responsibilities:

• Served as primary client contact throughout the Implementation Phase, managing day-to-day tasks.
• Performed integration testing, connectivity, and deployment of technology solutions.
• Performed as SME in NetSuite integration projects.
• Created a "Consultant Training Manual" which decreased training time and increased new hire productivity.
• Verified that data maps and business rules functioned correctly.

Sr. Implementation Analyst

Responsibilities:

• Developed a solid understanding of customers' needs so that they could be fully addressed.
• Worked with large enterprise customers such as Confidential, Confidential, Confidential, Confidential Brands, Confidential 's, Confidential, Confidential, Confidential, Confidential, and Confidential .
• Credited by SPS for skill in moving projects from implementation to production phase rapidly, while meeting all quality standards and client requirements, and managing changes.
• Compiled the Intro package and translated to French which is now being use by the Implementation Team.
• Managed over 650 projects with minimal supervision while increasing productivity and quality.
• Began as Implementation Analyst, promoted to Senior Implementation Analyst in 8 months, and to

Implementation Lead (PM, Consultant, SME)

Responsibilities:

• Generated and built interim reporting tools to assist with the Business Plan Management.
• Monitored and examined the current process to create updates to print and find user guides to fulfillment processes using SQL and Access Queries.
• Managed and tracked intake requests; ensuring that all the Policy Print forms requested are up to date within the internal library.