SUMMARY

• Successful Project/Program Leader - Complex, global enterprise (Big) data and digital application development initiatives delivered on time and at or under budget.
• “Hands-on” project/program manager successfully delivering projects for global fortune 500 and start-up companies.
• Able to taker over programs/projects that are behind and over budget, stabilize and successfully deliver.
• Complex, multi-national initiatives delivered - budgets from $5 - $25 million. Included contract negations.
• Lead large global cross-functional teams of 35 - 65; including development (onshore/offshore), delivery and IT ops.
• Successfully implemented Agile, increased delivery 260%+ annually.
• Built and implemented development and digital strategies, which included new product development, building near and long-term product delivery roadmaps, budgets and resource allocation plans.
• Mobile publishing channels designed for both phone and tablet. Mobile order management and testing results alerts.
• Global (Big) data client portal, results, data modeling, order management and enterprise data strategy.
• Global Enterprise Data Platform (PaaS), evaluation, implementation strategy and roadmap.
• Enterprise Digital Strategy, leveraging Social Media as primary publishing platform; design, development and delivery.
• Artificial Intelligence - R&D: smart home, data mining and user/character personalization.
• Complete digital & website redesigns - personalization targeting and mobile optimization.
• Establish and build net new digital teams and delivery processes; including team structure, budget & Agile methodology.
• Content Management Systems (CMS), upgrades and full implementations
• Regulatory Compliance: Financial, document archival, built digital process and established governance. Food safety: Certificate of Analysis (COA), built global digital application to manage client samples. eCommerce - online billing and global retail.
• Collaboration - product development labs, process/workflow automation and custom member communities.
• Global electronic trading platform.

TECHNICAL SKILLS

Data Architectural Platforms Managed: Custom Java driven data applications, Pentaho, ODI (Oracle Data Interface)

Content Management Systems & Collaboration Platforms: Interwoven TeamSite/LiveSite, Sitecore and SharePoint.

eCommerce: Demandware and ATG

Electronic Trading Platform: Confidential LIFFE (London International Financial Futures and Options Exchange).

Web Technology Supported: Cloud-based PaaS, application hosting, AWS (Amazon Web Services) host and application development. HTML 5, XML, WebLogic, RESTful Web Services, Angular Front-End, Springs, Hibranate Integration, J2EE, .NET.

Database Management Systems Managed/Implemented: RDBMS (Relational Database Management System), PostgreSQL, Oracle, PL/SQL, ACCESS

Program/Project Management Processes/Tools: Agile, Waterfall and SDLC, JIRA, Pivotal Tracker, Microsoft Project, Excel.

PROFESSIONAL EXPERIENCE

Confidential, CHICAGO, IL

Senior Project/Program Manager- IT, Digital Solutions

Responsibilities:

Responsibilities:

• Managed development and delivery of global program, including application and data architecture and design and build.
• Successfully met several program/client commitments; delivering on time and full scope.
• Built long-term plans - 1 to 3 year product delivery roadmap.
• Built and successfully managed plan, including RID (risk/issues/decision) log, budget and global program communications infrastructure.
• Led evaluation of feasibility to implement an enterprise data platform (PaaS) to support all data-driven applications company-wide.
• Built global 3-year implementation roadmap to coincide with enterprise platform upgrades/implementations.

Confidential, CHICAGO, IL

Sr. Project Manager/Program Manager (Director)

Responsibilities:

• Implemented Agile methodology and increased output by an average of 200%+. 2014: delivered 30 projects and delivered 90+ projects in 2015.
• Built team to support and constructed near and long-term delivery roadmaps.
• Developed and managed overarching mobile program, including roadmap, budget and implementation plan.
• Built and managed program team, including vendor contract and tracked program implementation progress.
• Led effort to rebuild environment to achieve application stability and higher performance.
• Transformed team to successfully deliver highly customized projects, which automated internal processes and established product development labs.

Confidential, CHICAGO, IL

Consultant - Senior Project Manager

Responsibilities:

• Supervised entire project team; including internal development and QA (Quality Assurance) resources.
• Managed all phases; including design, development, QA and implementation.
• Delivered total resource plan; including hiring and managing project resources

Confidential, CHICAGO, IL

Project Manager

Responsibilities:

• Took over project in progress and implemented project structure to deliver on time and full scope.
• Supervised entire project team; including technical development vendor, internal development and QA. Identified, hired and managed contract headcount and project budget.
• Managed all phases; including design, data mapping, development, QA and implementation.
• Managed external vendors; negotiated statements-of-work, contract extensions and support agreements.

Confidential, CHICAGO, IL

Senior Project Manager

Responsibilities:

• Took over 2 projects, behind schedule and over budget. Implemented project structure to deliver on time and within budget; including, 1) Project Plan, 2) Issues/Decisions Log and 3) Financial portfolio, including spend vs. cost forecast.
• Managed multiple external vendors as well as internal resources; domestic and overseas.
• Delivered total resource plan; including hiring and managing project resources.

Confidential, OMAHA, NE

Program Manager

Responsibilities:

• Managed several projects/interfaces in tandem; reengineering and managing client delivery processes.
• Managed client relationships and expectations. Negotiated client/vendor contracts and wrote statements of work.
• Hired, managed and mentored several project managers, developers and contract headcount.
• Portal delivered digital wellness applications and allowed home occupants/patients to upload health information, to be tracked on a regular basis, for doctor review and participate in video conference sessions with healthcare professional.
• Solution to increase order size, more accurately target products and improve customer experience and retention.

Confidential, CHICAGO, IL

Project Manager

Responsibilities:

• Built and successfully managed project plan; including resource planning and acquisition.
• Successfully managed project plan, issues and progress.

Confidential, CHICAGO, IL

Program Manager/IT Advisory

Responsibilities:

• Designed program management infrastructure (leveraging eProject) for product development and start-up initiatives from concept to delivery into the market place. Program management tools include
• Program and project work plans and risks/issues logs Budgets and budget tracking tools, including billable and non-billable hours.
• Established program and project team structures, including defining roles, resource planning and acquisition.

Confidential, CHICAGO, IL

Senior Project Manager

Responsibilities:

• Managed development of calculation engine and WSI (web services interface), which calculated fund and portfolio performance, leveraging industry standard formulas.
• Established project and team structure, including resource planning and acquisition.
• Successfully managed project plan, issues and progress.

Confidential, CHICAGO, IL

Owner/Manager

Responsibilities:

• Managed business case process, including financials and strategies for marketing, sales and order fulfillment.
• Established supply chain relationships with and managed multiple contractors and vendors.

Confidential, CHICAGO, IL

Project Manager

Responsibilities:

• Incorporating multiple exchanges onto Confidential global electronic trading platform, Extension of trading day hours.
• Prioritized multiple change requests, defects and issues; managed all to a successful resolution.
• Documented requirements and authored user guide.
• Managed development of system, which validated trades from e-trading platform and sent to clearinghouse through all phases from project initiation to successful implementation into production.
• Managed relationship with LIFFE - London International Financial Futures Exchange (trading technology vendor) and clearing organizations.