It Project Manager 2 (software/hw Infrastructure) Resume
Austin, TexaS
SUMMARY
An IT Project Manager and Scrum Master with extensive experience in Software Development and Security Infrastructure projects. An influencer that always strive for team collaboration while having a heart for people. Strategically manages multi - million dollar projects to completion while remaining customer focused and adaptable in challenging environments
AREAS OF EXPERTISE
- Agile, Scrum, Kanban, & Waterfall
- Scope, Requirement, Design and Schedule Management
- End to End Project Management
- Risk Management
- Software Development Lifecycle (SDLC)
- Stakeholder Management
- Quote to Cash (Q2C)
- Backlog and User Story Creation
TECHNICAL SKILLS
- JIRA, Confluence, Clarity PPM
- Microsoft Office, Microsoft Project, Excel, SharePoint, InfoPath, Visio
- Salesforce.com (SFDC) CRM
- Mobile Application Development
- Java, HTML, XML
PROFESSIONAL EXPERIENCE
Confidential, Austin, Texas
IT Project Manager 2 (Software/HW Infrastructure)
Responsibilities:
- Managed and oversaw the software development strategy for security SAAS implementations, while optimizing the go-to-market strategy between Product Management, DevOps, and Order Processing teams.
- Led as Program Manager for the global Zoom Room initiative that deployed a high-tech video conference room experience to all offices worldwide.
- Maintained cross-functional coordination with IT mobile applications, procurement management, and international relationship collaboration.
- Successfully managed IBM BigFix Software Server Automations, Service Set Identifiers (SSID), and Group Policy Objects (GPO) projects that impacted over 4,000 Windows/Mac workstations and 800 servers in AMER, EMEA, and APAC.
- Led the global User Acceptance Testing (UAT) for a multi-million dollar CPQ Network Security Hardware Integration between Confidential and Intel.
- Provided solutions to daily board meetings with C-Level executives that resulted in resolving any ROI concerns for future initiatives.
Confidential, Monroe, Louisiana
Technical Project Manager (Scrum Master)
Responsibilities:
- Successfully delivered and monitored revenue generating Java software application initiatives that optimized call centers and sales enablement procedures between the customer and sales associates.
- Directly managed relationships with key business partners for Confidential ’s Managed Office product line that consolidated clients hardware and business applications into a centralize service for customers.
- Collaborated with Product Owners and coached high performing Scrum Teams during sprint planning meetings, user story creations, backlog grooming, daily stand-ups, retrospective meetings, and impediment remediation for SAAS projects.
Confidential
Project Manager (SAP DevOps)
Responsibilities:
- Oversaw ESS, HR, and Finance software application teams through the implementations of SAP Portal developments, ABAP upgrades, and end user enhancements.
- Led and managed a team of developers to create an SAP Intake Application using Microsoft SharePoint, InfoPath Designer 2010, and .Net to maintain the front and back-end development.
- Managed the SAP Data Validation track with international resources during Confidential ’s company acquisition of Confidential .
Front End Java Software Developer (Intern)
Responsibilities:
- Developed front end Java application upgrades, and modifications to Confidential ’s intranet and college recruitment landing page using HTML.
