Senior Project Manager Resume
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San Jose, CA
SUMMARY
- Project Manager and Systems Analyst specialized in IT network infrastructure operations, business application support, database administration, and IT merger - acquisition integrations at global companies.
- Deep hands-on experience across the full spectrum of IT operations with emphasis in IT network operations, data center administration, and business application configuration / support.
- Functional experience supporting engineering / development environments, sales, service, manufacturing, and finance areas.Extensive expertise in IT project management, systems analysis, and business process management.
- Rapidly identifying business requirements, establishing scope / plans, formulating precise specifications / deliverables, interface requirements, anticipating interdependencies / contingencies, and coordinating resources, are key strengths.
- A pro-active, customer oriented, adaptable, innovative professional who contributes to effective teams and cultivates effective relationships with customers, internal IT organizations, team members, and international 3 rd party vendors.
AREAS OF EXPERTISE
- Program / Project Management
- Systems Analysis
- Business Process Re-Engineering
- LAN / WAN / Data Center Operations
- Software Development Life Cycle
- Rapid Application Development
- ERP
- B2B E-Commerce
- Sales Forecasting
- Pricing
- Supply Chain
- HRMS
- Customer Support Applications
- ERP Expertise in Financial
- Purchasing
- Quote-Order Mgmt
- Mfg. Planning & Inventory / Shop Floor Modules
PROFESSIONAL EXPERIENCE
Confidential
Senior Project Manager
Responsibilities:
- Managed multiple 3 rd Party vendors for all network maintenance/support issues at 500 Retail Store locations including: 0 $3.75M network services server upgrades and support services to 110 European Retail stores 0 $1M network maintenance and support services to 150 US Retail stores
- Revised internal business processes to manage multiple 3 rd Party vendors from previous single vendor support delivery strategy.
Senior Project Manager
Confidential
Responsibilities:
- Managed 3 rd party vendor implementation of a $6M remote data center server farm expansion supporting the company store front website development and publication to over 100 country specific global websites.
- Coordinated cross functional Web publication and development tools initiatives supporting external website development & publication.
Confidential, San Jose, CA
Senior Project Manager
Responsibilities:
- Coordinating Infrastructure application transition / migration / conversion / decommissioning between Cisco & NDS.
- Successfully managed creation of Active Directory trust between Cisco and NDS domains.
- Working with Business Division management on process to enable integrated access to NDS resources by Cisco employees.
- Escalation point of contact for issues encountered by Cisco onboarding teams during all 5 phased regional phases.
- Focal point for the coordination & testing of Inter-network connection configuration to support and comply with corporate InfoSec requirements.
- Coordinating all testing on both Cisco and NDS imaged user workstations to ensure integration interoperability.
- Managed software development effort for Cisco HRMS interfaces to 3 regional NDS infrastructure databases.
- Coordinated cross IT department / cross functional user planning and technical working meetings.
Confidential, San Francisco, CA
Business Applications Manager
Responsibilities:
- Managed all business applications, performed business analysis, systems implementations, Windows server administration, Windows workstation, and network support.
- Led the successful completion of IT Initiatives across business operations processes from Sales-Demand Forecasting, Manufacturing Planning / Production, core Finance / HRMS business systems.
- Achieved $100K savings in annual production costs and $100K in head count savings.
- Supervised contractors and vendors in delivery of programming & technical support.
