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Senior Project Manager Resume

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San Jose, CA

SUMMARY

  • Project Manager and Systems Analyst specialized in IT network infrastructure operations, business application support, database administration, and IT merger - acquisition integrations at global companies.
  • Deep hands-on experience across the full spectrum of IT operations with emphasis in IT network operations, data center administration, and business application configuration / support.
  • Functional experience supporting engineering / development environments, sales, service, manufacturing, and finance areas.Extensive expertise in IT project management, systems analysis, and business process management.
  • Rapidly identifying business requirements, establishing scope / plans, formulating precise specifications / deliverables, interface requirements, anticipating interdependencies / contingencies, and coordinating resources, are key strengths.
  • A pro-active, customer oriented, adaptable, innovative professional who contributes to effective teams and cultivates effective relationships with customers, internal IT organizations, team members, and international 3 rd party vendors.

AREAS OF EXPERTISE

  • Program / Project Management
  • Systems Analysis
  • Business Process Re-Engineering
  • LAN / WAN / Data Center Operations
  • Software Development Life Cycle
  • Rapid Application Development
  • ERP
  • B2B E-Commerce
  • Sales Forecasting
  • Pricing
  • Supply Chain
  • HRMS
  • Customer Support Applications
  • ERP Expertise in Financial
  • Purchasing
  • Quote-Order Mgmt
  • Mfg. Planning & Inventory / Shop Floor Modules

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

  • Managed multiple 3 rd Party vendors for all network maintenance/support issues at 500 Retail Store locations including: 0 $3.75M network services server upgrades and support services to 110 European Retail stores 0 $1M network maintenance and support services to 150 US Retail stores
  • Revised internal business processes to manage multiple 3 rd Party vendors from previous single vendor support delivery strategy.

Senior Project Manager

Confidential

Responsibilities:

  • Managed 3 rd party vendor implementation of a $6M remote data center server farm expansion supporting the company store front website development and publication to over 100 country specific global websites.
  • Coordinated cross functional Web publication and development tools initiatives supporting external website development & publication.

Confidential, San Jose, CA

Senior Project Manager

Responsibilities:

  • Coordinating Infrastructure application transition / migration / conversion / decommissioning between Cisco & NDS.
  • Successfully managed creation of Active Directory trust between Cisco and NDS domains.
  • Working with Business Division management on process to enable integrated access to NDS resources by Cisco employees.
  • Escalation point of contact for issues encountered by Cisco onboarding teams during all 5 phased regional phases.
  • Focal point for the coordination & testing of Inter-network connection configuration to support and comply with corporate InfoSec requirements.
  • Coordinating all testing on both Cisco and NDS imaged user workstations to ensure integration interoperability.
  • Managed software development effort for Cisco HRMS interfaces to 3 regional NDS infrastructure databases.
  • Coordinated cross IT department / cross functional user planning and technical working meetings.

Confidential, San Francisco, CA

Business Applications Manager

Responsibilities:

  • Managed all business applications, performed business analysis, systems implementations, Windows server administration, Windows workstation, and network support.
  • Led the successful completion of IT Initiatives across business operations processes from Sales-Demand Forecasting, Manufacturing Planning / Production, core Finance / HRMS business systems.
  • Achieved $100K savings in annual production costs and $100K in head count savings.
  • Supervised contractors and vendors in delivery of programming & technical support.

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