Scrum Master / Project Manager / Software Quality Assurance Sr. Manager Resume

SUMMARY

Results - driven Certified Scrum Master (CSM), Project Manager and Software Quality Assurance Manager to lead the software projects through Software Development Life Cycle (SDLC) and deliver the highest quality product on time and within budget.
Program Manager experience in Agile and Waterfall environments with proficiency in scoping, planning, reporting, risk management and continuous improvements.
Exceptional leadership experience by leading cohesive teams in matrix dispersed environment along with outstanding skills in conflict resolution, situational awareness, empowerment, facilitation and prioritization.
Strong interpersonal proficiencies to work seamlessly with remote and local Scrum teams and cross functional teams.

AREAS OF EXPERTISE

Project Management Software QA Testing Offshore Team Leadership
Lean / Six Sigma Methods Automation Change Management
Agile / Waterfall Methodology Quality Assurance Management Mentoring and Coaching

TECHNICAL SKILLS

Tools: Rally Program management tool / Tableau / MS Project, Word, Outlook, PowerPoint, Excel, Visio / Bug Tracker / Test Case Management Reporting /Automation / SQL Database Platforms/OS Linux / UNIX / SunOS / HP / AIX / MS Windows / VMware ESX /Veritas Foundations / Clusters / Multi Pathing

Languages: C++, C, UNIX scripting languages

Storage: EMC DMX / VMAX / VNX / XtremIO / Vplex / Cloud Array

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master / Project Manager / Software Quality Assurance Sr. Manager

Responsibilities:

Led gap analysis project by bringing together a team for reviewing customer issues, customer environments and their use cases which resulted in better test coverage and fewer problems in the field and improved quality.
Managed team projects through SDLC process to plan, design and review software feature design specification, wrote test plan and created test cases for each software release based on number of features assigned to team, facilitated the daily Scrums, sprint planning, sprint review and sprint retrospective.
Led, trained and motivated cross-functional global continuous improvement team for remote lab processes, reducing deficiency of operation and response time by utilizing process mapping techniques.
Provided recommendations to senior management to reduce $1M in wasted man hours by adhering to process changes, optimizing reporting tools and implementing spare inventory management.
Coached the team in Agile methodology and Scrum guidelines for encouraging adaptation, removing impediments while keeping the team focused on delivery of the product and releases.
Served as a Scrum Master for 3 teams for automation, facilitated the definition of ready and done criteria for all stories, assisted the team to prepare presentation and report status at sprint review meetings, set priorities, resolve bottlenecks and escalate any critical issues and road blockers.
The teams achieved more than 75% of automation.
Recruited, hired and mentored engineers and conducted performance reviews.
Facilitated forthcoming new skill and job development, providing career advancement from junior to senior to principals, as well as group leaders to managers.
Cultivated and built leadership within team through open communication, mentoring by example, counseling on current situations, creating team empowerment and trust.

Confidential

Scrum Master / Project Manager / Software Quality Assurance Manager

Responsibilities:

Continually improved code quality, testing coverage and faster time to market by implementing lean six sigma methods and tools for process improvements, using proprietary tools within global team for implementing continuous integration and layer testing.

Confidential

Project Manager / Group Leader /Supervisor Quality Assurance Engineer

Responsibilities:

Managed, developed, designed, planned and automated testing scenarios using waterfall methodology.
Monitored and managed team bug reports and followed up until resolution.
Reviewed customer use cases and issues, improving testing coverage.
Project management of relocation and establishment of testing lab from Hopkinton to Durham (300+ servers, 50+ storage systems), testing equipment, switch and SAN infrastructure.
Built off shore global teams in both Ireland and India, recruited and trained engineers.

Confidential

Software QE Engineer

Responsibilities:

Technical Quality Assurance Engineer focused on qualification of FC emulation, Solaris Operating systems, Sun cluster and reservation.
Performed manual and automated tests via shell scripting.
Created and implemented open system performance testing using EMC Mark with analyzing the data and provided reports.

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