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Senior Project Manager Resume

Miami, FL

TECHNICAL SKILLS

  • Project/Program Management
  • Risk, Issue, and Change Management
  • Agile, RUP, Scrum, Six Sigma, and CMMI development methodologies
  • Program Development and Execution
  • SharePoint, Project, Visio
  • Proven ability to effectively manage multiple client projects simultaneously
  • Organizational Development & Change
  • Requirements Gathering & Translation
  • Software Implementation across SDLC
  • Business Process Modeling, Notation, Analysis
  • ERP/Financial Systems Integration Methods
  • Experienced in implementing SaaS cloud - based software products across industries
  • Agile, RUP, Scrum, Six Sigma, and CMMI development methodologies
  • Experienced Business Traveler

PROFESSIONAL EXPERIENCE

Confidential, Miami, FL

Senior Project Manager

Responsibilities:

  • Providing Integration Project Management of an internal ERP replacement project with over 50 distinct internal/external interfaces
  • Manage the planning, analysis, design, construction, testing, and implementation project effort.
  • Prepare detailed status reports which accurately report progress and highlight issue and risk items for review and escalation.

Confidential, Irvine, CA

Implementation Manager, Product Solutions Delivery

Responsibilities:

  • Providing overall Program Management of an industry - leading customer engagement and Mobile Workforce Management software for the Utility sector
  • Managing cross-functional project teams of business analysts, project managers and developers
  • Responsible for client stakeholder relationship management and Project Escalations
  • Assisted in the development and ongoing implementation of an organization-wide Project Management Office (PMO) defining key deliverables, milestones, performance metrics (KPIs)
  • Focus on team-building, issue resolution, and supervisorial support to foster success

Confidential, Plantation, FL

Implementation Business Analyst / Consultant

Responsibilities:
  • Implementation management of a cloud-based Construction Project Management software
  • Worked closely with Product Management team on product "road mapping” & positioning
  • Consulted with Development team on Product/User Experience improvement initiatives
  • Recommended and implemented organizational process improvement initiatives.
  • Analyzed client business process/requirements and developed process & data flows.
  • Lead all aspects of the implementation process from Kickoff to Closeout and Training.
  • 75-100% Travel on-site with clients across the U.S. (Govt., Healthcare, Higher Ed. clients)

Confidential, Fort Lauderdale, FL

ERP/ Business Applications Manager

Responsibilities:

  • Hired as the ERP Manager/Project lead, which evolved into a Business Applications Manager role overseeing all Enterprise Applications for a large (500+ employee-) Construction firm
  • Responsible for managing the ongoing implementation, integrations, and maintenance of the company's Enterprise Resource Planning system, CMiC and all impacted systems.
  • Tasked with establishing timelines, assigning resources, and monitoring progress of the company's Information Technology infrastructure (Hardware/Software) as well as assessing performance of systems and recommending strategic enhancements.
  • Primary duties include ensuring the Applications team is meeting the needs of the business and external clients in order to facilitate business growth and IT adoption within the company.

Confidential, Mount Pleasant, SC

Technical Account Manager, Implementation Lead

Responsibilities:

  • Responsible for overseeing the implementation of the company's proprietary software as well as providing on-going technical support throughout the lifecycle
  • Cultivated client relationships, sold module benefits, conducted product Demos and trainings for prospective and current clients, managed “up-sell” and NRC work orders
  • Consulted with Hospital Executives to determine how our software can add value, reduce cost, and improve the quality of care at their organization
  • Function in a “requirements owner” role, meeting with client stakeholders to elicit system requirements and then prioritize those in the scope of the project.
  • Bridged the gap between our technical personnel/developers and our less-technical, client-facing Sales & Account Management teams

Confidential, North Charleston, SC

Financial Systems Analyst, Project Team Lead

Responsibilities:

  • Provides direct technical support to financial systems for U.S. Embassies, Consulates and Washington Agencies as well as internal customers at RM/GFS (Global Financial Systems).
  • Managed front line support via email and phone assisting customers through the entire process of research, gathering data, performing analysis and resolving all issues.
  • Coordinated with overseas cashiers, accountants, Foreign Service Officers, functional contacts, cashier monitors and other end-users on multiple software platforms designed to manage all aspects of financial and travel operations globally

Confidential, Mount Pleasant, SC

Project Manager, Business Process Analyst

Responsibilities:

  • Promoted to Project Manager to provide overall process leadership by working closely with teams of software developers and analysts to carry out the development lifecycle
  • Determined project scope and design requirements, estimated schedules, tracked item completion, certified milestones and release candidates
  • Maintained project documentation and corporate compliance with govt. regulations
  • As a Business Process Analyst, I became skilled in reviewing, analyzing, and evaluating complex business systems, and was tasked with formulating business requirements

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