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Technical Consultant - Project Manager Resume

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SUMMARY

  • 17+ years of experience in Information Technology field with successful track in managing and implementing IT systems in various business domains
  • Seasoned IT professional, with extensive experience and in technical systems integration (A2A & B2B) including analysis, design, development, and operation.
  • Excel in managing all aspects of IT design, deployment, testing, and support processes to ensure the availability, operability, and stability of applications .
  • Experienced in the implementation and configuring of COTS (Commercial Off - the-Shelf) applications as well as custom built systems.
  • Excel in providing tier 1 operational support, resolving technical issues, and supporting end users.
  • Provision of IT infrastructure services including desktop & Server applications, LAN/WAN, IT security
  • Strong analytical and troubleshooting skills, quickly assessing situations and providing solutions.

AREAS OF EXPERTISE

  • System Implementation
  • Tier 1 Support
  • IT Support /Maintenance
  • Team Leadership
  • Change Management
  • Service Management
  • Customer Expectation
  • System Integration

PROFESSIONAL EXPERIENCE

Technical Consultant - Project Manager

Confidential

Responsibilities:

  • Generate system design document and technical specification documents
  • Plan system integration requirements and design interfaces specifications
  • Install, configure, test applications, and implement technical interfaces.
  • Conduct integration testing, UAT, and sign off.
  • Manage change requests, technical issues, defects, and implement fixes and enhancements, and manage technical upgrades (hardware/software)
  • Create and maintain system support manuals as well as end user training manuals
  • Provide tier 1 support to end users on all levels
  • Manage post go-live support as well as operation and service management.

SAP Integration - System Analyst

Confidential

Responsibilities:

  • Architect, Design, and implement technical interfaces utilizing SAP exchange infrastructure
  • Develop interfaces object such as WSDL, XSD, DTD
  • Configure interface mapping using XML, XSLT, JAVA, implement interface adapters such as SOAP, File Adapter, DB Adapter.
  • Monitor and troubleshoot interface scenario, and provide post go-live support

Confidential

webMethods

Responsibilities:

  • Installed and configured webMethods Manager application
  • Provided proactive monitoring to all integrations and resolve alert when systems tend to fail.
  • Created and maintained technical specification document that describes program code, logic, changes and corrections
Confidential

LoadRunner - System Administrator

Responsibilities:

  • Implemented, configured LoadRunner system, and created test scenarios and procedures.
  • Conducted various functional and technical performance testing on both SAP/R3 different Modules and Non SAP application as well as web applications

SWIFTNet Integration Administrator

Confidential

Responsibilities:

  • Implemented and configured SWIFT financial components such as CASmf, Remote Adapter (RA), Swift Alliance Access Workstation and Webstation.
  • Designed and implemented eBanking interface through SWIFTNet module.

webMethods Administrator - Network Administrator

Confidential

Responsibilities:

  • Install and configure system integration components such as Integration Server, Developer, Wm Monitor. Trading Networks, Broker, Modeler, and adapters.
  • Perform system administration activities, installation, implementing enhancement and fixes
  • Provide continuous system integrations and interfaces support.
  • The first year of employment I was working as part of the IT department in the head office as a System Administrator, my duties included:
  • WAN/ LAN Administration
  • Installations & Configs
  • DHCP /WINS/DNS
  • MS Exchange /Outlook
  • Domain Policy
  • Virus protection

Network Administrator

Confidential

Responsibilities:

  • Assigned as network administrator, responsible for Installing and configuring new server hardware and applications, maintaining AD and domain server, troubleshooting all problems, including those of end-user, applications, operating systems, hardware, network cards, cables, network printers, switches, and laptop computers, verifying backups, relocating PC’s, running cable, keeping an eye out for needed updates

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