SUMMARY

• Results - driven, highly motivated operations manager with over 20 years of progressive experience. Proven track record of success in bespoke syndicated corporate loan functions: client on boarding (AML and KYC), originations, trading, agency, servicing, collateral, document review, and management of information barriers (MNPI).
• Excellent leadership, communication skills, process renovation, and project management with the ability to take products and systems from concept to implementation and maintenance.
• Strong analytical, organization, influencing, and deci­sion-making skills, used to identify and capitalize on efficiency opportunities to maximize the bottom line. I advo­cate teamwork, continuous improvement, and effective client and stakeholder engagement.

TECHNICAL SKILLS

• Process Improvement
• Functional Deployments
• Project Management
• LEAN Management
• Team Leadership
• Tal­ent Development
• Risk Reviews
• Report Creation
• Vendor Liaison
• Presentations/ Public Speaking
• Microsoft Office Expert
• Loan IQ
• ACBS
• Intralinks
• SyndTrak and ClearPar

PROFESSIONAL EXPERIENCE

Confidential, Baltimore, MD

Executive Director

Responsibilities:

• managed Trade Closing/Settlements, Servicing and Servicing/ Trade Closing Con­trol teams consisting of 9 Directors (2 Vice President pipeline), 5 Associates, 6 Analysts, and 7 Consultants us­ing LoanlQ, ClearPar and proprietary system for pipeline management. A 35-member offshore vendor team supported these functions.
• Executed firm’s adoption of LEAN Management within targeted 280k headcount savings (reduction of overtime, headcount avoidance) to address business growth, reduced attrition risk without reliance on tech­nology builds.
• Successfully implemented new products involving first integration of wealth management tailored lending portfolio within corporate lending platform, Municipal Lending compliance to Dodd Frank/ Volcker Rule, and Regulation W compliant migration of par trading activity to firm’s bank holding company entity.
• Collaborated with Technology and Projects on business and functional requirement documents for supervi­sory dashboard to track trade settlement metrics and integration of ClearPar settlement platform with pro­prietary workflow dashboard.
• Represented firm in loan industry working groups to increase firm’s industry presence and advance indus­try initiatives and improve settlement aging.
• Implemented systemic controls introducing automation and improved risk reporting for critical regulatory requirements and filings: FATCA (Foreign Account Tax Compliance Act), CCAR (Comprehensive Capital Analysis and Review), and FR2028 (Survey of Terms of Business Lending).
• Developed automated reporting on 40 Act Fund client activities for monthly meeting with Global Head of Operations, NA Head of Fixed Income Risk, and NA Head of Par Trading to review loan trade settlement aging, themes and industry developments. promoted to Executive Director and managed Primary Originations, Agency Loan Administration, Trade Closing/ Settlement, Trade Support, Servicing, Utilities, Documentation, and Cash Reporting teams consisting of 4 Vice Presidents and 8 Loan Closers, 6 Agency Loan Administrators, 13 Trade Closers, 10 Utilities Administrators, and 5 Documentation/ Cash Reporting Administrators in New York and Baltimore. A 60-member offshore vendor team supported these functions.
• Expand the near shore site functions to execute firm’s location strategy to increase near shore and offshore footprint (increased near shore staff by over 40% with targeted savings, headcount and risk avoidance amortized over 2 years).
• Conducted product risk reviews on Trade Closing/ Settlement and Utilities functions and delivery of subse­quent 3 month remediation plans to renovate standard processes and procedures. managed Primary Originations, Agency Loan Administration and Trade Closing teams consisting of 2 Vice Presidents and 8 Loan Closers, 6 Administrators, and 3 Trade Closers.
• Conducted product risk reviews on Primary Originations, and Agency Loan Administration and delivery of subsequent 6 and 3-month remediation plans to renovate standard processes and procedures.
• Collaborated with Credit, Finance, Treasury and Technology to establish process for firm’s quarterly stress test CCAR. Developed tactical proprietary reporting tool that became basis for Finance’s strategic work. Defined requirements and tested multiple updates to eliminate manual work with multiple system feeds.

Confidential, Stamford, CT

Director

Responsibilities:

• managed Agency Loan Administration/ Documentation team consisting of 4 Loan Administrators and 3 Associate Directors using Loan IQ, ClearPar and several proprietary systems to maintain outstanding loan positions, commitments, KYC client records, letter of credit issuances, and trading activity.
• Obtained approvals and defined requirements for department’s first vendor near shoring of non-client fac­ing tasks to reduce costs within Operations targets.
• Streamlined the documentation review process and introduced standardized checklist to reduce costs and operational risk. managed Par and Distressed Loan Trade Settlements team of 2 Directors (Team Leaders), 3 Associate Directors (Team Leader and Distressed Closers, and 8 Closers during the height of new issue market Q2 2007)
• Worked with senior management to secure key talent during challenging staff redundancy process and group transition from Business Unit to Operations in July 2008. managed Agency Loan Administration and Secondary Loan Settlements teams.

Confidential, New York, NY

Executive Director

Responsibilities:

• Managed a team of Loan Administrators, responsible for Administrative Agent portfolio loan processing and documentation management using ACBS, LoanTrak and ClearPar.
• Worked extensively on system conversion from in-house system to ACBS, including the on going testing of enhancements.
• Worked with management to implement CUSIP initiative with the LSTA.

Confidential, New York, NY

Senior Loan Administrator

Responsibilities:

• Maintained portfolio of syndicated and bilateral loan facility activities and multiple Credit Capital Market prod­ucts: Auction Market Preferred Stock, Commercial Paper, CDs, and Term Notes using in-house systems.
• Developed and tested Auction Processing System and Loan Administration System and created system manual and procedures for Auctions and Loan Administration departments.