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Project Manager/scrum Master Resume

SUMMARY

  • Over 16 years of total IT experience
  • 1 year of Delivery Management experience
  • 3 years of Scrum Master experience
  • Over 8 years of Project Management experience
  • Over 2 years of Transition Management experience
  • Scrum Alliance CSM certified
  • 2 years of PMO experience
  • Certified Project Manager in one of the previous organizations
  • ITIL certified in one of the previous organizations
  • Effectively led critical programs, support/service engagements that are critical to the business.
  • Efficiently ran strategic programs for corporate
  • Knowledge of Healthcare, Retail, Logistics, Transportation, HR & Corporate domains
  • Core Technical Background in Microsoft Technologies - SharePoint Portal, Microsoft .NET Platform.
  • Excellent communication skills
  • Global mindset - part of global programs entire career

AREAS OF EXPERTISE

  • Program/Project Management
  • Agile projects using Scrum/Kanban
  • Project Management - Waterfall model
  • Service Transformation - Infrastructure Services
  • Support

PROFESSIONAL EXPERIENCE

Project Manager/Scrum Master

Confidential

Responsibilities:

  • I worked as a Project Manager in Confidential (Healthcare Analytics) account.
  • I managed key initiates like ICD 10 remediation, Oracle RMB migration, GBD and Percent of Premium.
  • The nature of work involved managing the project in a multi-vendor/multiple department’s environment.
  • The overall program deadlines need to be tied with the individual departments taking up the remediation tasks to conform to ICD 10.
  • The program was successfully completed within the defined timelines.
  • Oracle RMB migration was again a multi-vendor/ multiple department initiative.
  • Worked with various teams to nail down the design, plan the implementation, testing and rollout.
  • The projects under GBD were to address certain compliance requirements.
  • These were a set of small sized projects that were targeted to make changes to the way a particular program is functioning today to satisfy the healthcare compliance requirements.

Delivery Manager/Scrum Master

Confidential, Bentonville, AR

Responsibilities:

  • The projects are distributed in Scrum & Kanban based on the nature of work they deal with.
  • I directly play the Scrum Master role for two teams and I oversee the activities of 9 other scrum teams.
  • The scrum teams are distributed among various business areas - some are dependent on each other and some are not.
  • I’m managing the Transportation portfolio for my retail customer.
  • The portfolio is designed in an onshore/offshore model with a total team size of 60 members.
  • My responsibility is to manage the delivery - engagements include T&M and Managed Outcome projects.

Confidential, Morristown, NJ

Project Manager/Scrum Master

Responsibilities:

  • Develop IT function in high business growth markets
  • Optimize & enhance global EM labor capabilities
  • Breakthrough ITAR/constraints to leverage EMs & save $$$
  • Right-source to improve in sourced vs outsourced mix
  • Skill/Competency assessment
  • Capability assessment of the Emerging Market hubs
  • Emerging market location assessment
  • Sourcing strategy assessment

Scrum Master/Project Manager

Confidential

Responsibilities:

  • Corporate IT, supporting projects for Compensation & Benefits.
  • The projects that I managed include Transition Projects, Application Development & Support projects.
  • Managed 6 projects in total - 2 out of 6 teams in Agile Scrum and the rest in Waterfall.

Confidential

Senior software Engineer

Responsibilities:

  • I worked in the PeopleSoft Technical support team.
  • I was responsible for tracking and making sure that all the customer issues were resolved on time.
  • The team used to work with different external customers who were using PeopleSoft Portal.
  • Timely escalation and follow ups were required to make sure that the work is getting completed on time.

Confidential

System analyst

Responsibilities:

  • Ensure timely delivery of projects
  • Participate in meetings with stake holders, product owners, architects and system engineers , often proposing elegant and effective solutions for wide range of business problems
  • To develop large and complex software solutions for different clients
  • Responsible for gathering and analysing the customer's software requirements and then design construct and program the new functionalities in accordance with the Siemens specific guidelines
  • Conceptualise software solution in terms of architecture and technology Suggest possible solutions to suit the customer expectations
  • Opportunity to work with different customers engaged in wide variety of businesses
  • Successfully led large and diverse teams to work for a common milestone
  • Gained knowledge of Logistics, Finance, Entertainment, Health Care and retail domains

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