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Npi Program Manager Ii Resume

Sunnyvale, CaliforniA

PROFESSIONAL EXPERIENCE

Confidential

NPI Program Manager II

Responsibilities:

  • Led a Customer - Focused Team (CFT) including Materials, Engineering, Production Milpitas, California
  • Operations and Warehouse in delivering high-value PCBA products and services to support customer's new products introduction programs.
  • Acted as the key channel of communication for customers and escalation of all customer issues.
  • Responsible for tracking account P&L, planning program schedules, managing program budgets, maintaining current customers as well as developing new business opportunities.
  • Built up a new customer segment and developed new processes and resources for this new group of customers.
  • Strong cross-functional communication and problem-solving skills.
  • Organized interdepartmental activities ensuring completion of all commitments made relative to product development timelines, delivery, quality and the required business metrics.
  • The account I managed keeps one of the top profitable and highest customer rated accounts among the Confidential

Confidential, Sunnyvale, California

Program Manager

Responsibilities:

  • Managed multiple new product introduction (NPI) programs, ensuring new products repair parts ready at repair centers for all worldwide regions (NA, LATAM, EMEA and APAC) upon launch time.
  • Prepared and presented weekly NPI material readiness reports of all products to display status, risks and mitigation plan for Regional Senior Leadership review.
  • Interacted with Confidential Material Procurement team, Third-Party Inventory Management team, regional material teams and internal NPI team to track programs status and resolve issues.

Program Manager

Confidential

Responsibilities:

  • Program managed Confidential, successfully introducing three Confidential smartphones in Greater China area.
  • Worked with Confidential and Confidential Services teams to develop new product ramp including China Xiamen refurbish line, call centers and repair centers set up. o Coordinated with Confidential and Confidential IT Departments on software and server readiness at all repair centers upon new product launch.

Technical Assistant

Confidential

Responsibilities:

  • Supported all Confidential integration activities for Confidential CCT and Confidential MBG Services Department.

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